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December 2023 by Vance Eaglin
Lots of inventory for the go get 'em and build it to improve it' crowd. Lord and lots of modeling and remodeling resources....
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November 2023 by Dore Rodine
A Latino guy was attempting to serve us. He had a very, very thick accent. Not an issue, I just asked him to repeat what he was trying to say a few times. The real issue was his bad attitude. To my wife and I, it was clearly obvious he really didn't want to be doing his job. His interest in helping us color match our roof tiles was zip, zero, nada! This is a guy that should have been picking up the broken car parts that were dangerously scattered around their back lot. When we pointed out his bad attitude to the female office worker, she basically told us "you won't find that product anywhere else". Ok, so you have a monopoly on some products so your attitude doesn't matter. Great! STAY AWAY from RWC Building Products at all costs. It's a ship without a rudder. A company without a care.
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November 2023 by Levi Moses
The customer service at the desk is azz, The fork lift drivers are respectful and helpful.
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November 2023 by Dave M.
A Latino guy was attempting to serve us. He had a very, very thick accent. Not an issue, I just asked him to repeat what he was trying to say a few times. The real issue was his attitude. To my wife and I, it was clearly obvious he really didn't want to be doing his job. His interest in helping us color match our roof tiles was zip, zero, nada! This is a guy that should have been picking up the broken car parts that were dangerously scattered around their back lot. When we pointed out his bad attitude to the female office worker, she basically told us "you won't find that product anywhere else". Ok, so you have a monopoly on some products so your attitude doesn't matter. Great! STAY AWAY from RWC Building Products at all costs. It's a ship without a rudder. A company without a care.
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October 2023 by Iamc Allen
Always have what I need!
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October 2023 by E m
Get the right stuff on the first time no need to Drive around also you get the right people in there to helping you
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September 2023 by Ashlee V.
Needed a roof tile for a repair. They were so helpful. I asked the customer service rep if they sold nails he said they had many inside. I made my way back in where she gave me several and then on my way out the gentlemen who pointed me inside earlier found me and handed me several nails as well. It's the little things that make businesses stand out and they definitely stand out! Thank you!
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September 2023 by Jonathan G.
Friendly staff and quick service. This is a 5-star business by any measure. Good location too near Decatur HD. They have an enormous selection of products and were able to help me match a roof tile and send me on my way in just a few minutes.
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August 2023 by Aris L
Still waiting for my quote but today was a bad experience with customer service. If you are buying a metal roof they do not stock. You have to submit a drawing with a description of the material you need which is fair but it would be nice to get better help than just telling you go to the wall to get all the details you need. It is very frustrating trying to get help from Tracy I believe is her name. It was not the customer service I expected.
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August 2023 by Jack Vosburgh
Excellent Service, Fair Prices and Great Selection of Supplies of what you need to Fix your House!
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August 2023 by Kurt Williams
Great Roofing supply company. I worry about their long-term viability.
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July 2023 by jas ev
A little wait in the street, but a fast unloading
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February 2023 by Sarah S
Went in with a blurry picture or roofing tiles that had been knocked out of by the winds. The gentleman who checked me out helped me color match the tiles as best as possible and helped me guesstimate what I needed. He was so nice!I even found a guy picking up product to do the job! Great place!
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January 2023 by Justin McDonald
Don't know what they have in stock always difficult when there
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January 2023 by Mary Pettijohn
Found exactly what we needed! Not enough cashier's though. Took awhile to get checked out.
