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February 2024 by Krystal Gonzalez
Great selection and decent prices
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January 2024 by Malinee Menard
I hate this Ross the manager is so rude. Ive gone through a couple of scenarios where I had to call corporate to get my refund within 30days put back on to my credit card. The manager gave me store credit and wouldn't abide by their policy bc she said she couldn't override it. She clearly knew how to bc after calling corporate she did what she was supposed to with attitude. I also had a jacket to return for credit since it was past 30 days . It went on sale even though i paid full price for it, and I have the receipt, and the manager claims the ridiculous story of how she saw in camera footage that I bought a different brown jacket. When I clearly have everything that goes with it. She refuses to do store credit and has been the worst customer Service personel I've dealt with. I'll never come back here ever again. They don't deserve my money! Or anyone else's!
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November 2023 by Daniella Castro
Cool store. Wide variety of clothing for the whole family, even the fur animals. Initially we went there for some household items. Not much of a selection. Prices were a bit pricey so we walked over to Walmart and got a better deal. So much competition in one place, Dollar tree next store.
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October 2023 by Jamie H.
On 10-10-23 I had the worst experience with a manager I've ever had . I spoke with the the day manager Stephanie and she was great. I had a problem with not receiving my receipt on a $250.00 purchase from the night before and I was missing a item. Stephanie told me to come in and a new slip can be printed up no problem . I went back that evening and another manager Jean was so rude to my husband and I we were shocked!!! We were polite and trying to explain the situation and she didn't want to help us at all stood with her back to us talking to another employee about us it was unbelievable. I told her I had a missing item and she didn't believe us and told me she will need to review the security types. After dealing with all the rudeness she came walking out with the item in a bag with a note that a customer left behind. I'm telling you she as much threw it at me with nothing to say , so wrong to treat people like that . My husband and I as hard as it was took the high road and thanked her and said have a good night. This woman really needs to get out of retail and not work with the public ever again , I will not ever shop in this location again. Corporate if you see this I'm so sure if she treated us this way we are definitely not the first!!!! She was way to comfortable with being totally rude. Review the security tape on that and you will see how long she had her back to us !!!!
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June 2023 by Daniela Domingues
DO NOT BUY FROM THIS STORE!!! Only buy if you want to be humiliated and disrespected by the employee Gian.I had to do a return and I was shopping too. I took the entire line that was huge while the return line had no one. When it was my turn, she simply told me to go to another line and wait longer BEING THAN THE LONGEST LINE I HAVE EVER BEEN IN. She didn't want to answer me. She started yelling at me and humiliating me in front of everyone. I left and didn't take my purchases because this store won't see a dollar from me after this disrespect. If you don't know how to treat the customer, you'll work with something else because customer service is not for you.This has no logic at all, after all I had taken the only queue (giant) so when it's my turn she doesn't want to answer me??? No sense at all! DO NOT BUY THERE!
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April 2023 by Jessica Eribal
Ross is a great place to shop great clothes! Cheap and good quality clothing!
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April 2023 by Apple S.
I enjoyed shopping here as it was a large store with tons of items nicely organized. The fitting rooms had plenty of space for lots of people. There was no wait at Check out.
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March 2023 by Maria B
Always a great store for brand names at reasonable prices. Went for a purse & found the right one for me. I can always trust Ross for anything I need for me or the house!
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March 2023 by synder #1
Got some more clothes here, it was a nice trip (and it's cheaper than Walmart). The workers were all kind as well, and the place was wheelchair accessible, including the fitting rooms.
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January 2023 by Mina R.
Ive been to many Ross stores but surprisingly this one is probably the cleanest one Ive been in. Most other stores are so messy with stuff everywhere and falling off shelves. This one was the opposite. One thing that was a bit disappointing was availability of products. This store was lacking inventory compared to others. Probably why it was alot cleaner. Lol. Now the asset protection greeter was very nice. And the cashier was not nice at all. They probably should switch those 2 around. Lol.
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December 2022 by Anthony H.
I went to a Ross to return a perfume and some glasses and the lady at the register Érica said they would return it we had the receipt and everything in its box and then the manger Stephanie comes and tells us they won't return it because it's a high value item. We asked why and she said they just wouldn't do it we had to go to the original store. She was being rude and she was dressed unprofessional. She had her shirt pulled up and she was showing her stomach and didn't even have a badge name to identify her, we had to ask for her name. And then Érica was also being rude and laughing at us when all we wanted to do was return some items we won't be using.
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December 2022 by NC
The manager Tasha was SO RUDE to me. she has gnarly attitude and gave me grief when I wanted to view some thing in the showcase… When I said I wanted to purchase it she said I would have to buy it immediately because she would not hold the item for me. I refuse to check out with her and have other people go in front of me… I happen to overhear her talking badly about a customer who wanted to return some thing in front of the other customer she was helping. She should not be a manager and she has zero customer service skills! I will not be returning to this Ross because of her! I highly recommend that she reads The Customer Rules by Lee Cockerell immediately as she has some serious customer service skills to brush up on. If you go into this Ross, DO NOT INTERACT WITH HER. She ruined my entire shopping experience which is usually pleasant when shopping in most Ross stores.
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November 2022 by Emma F.
Came here to get a picture frame. They didn't really have much selection. The other one in my area has a huge selection of picture frames but nonetheless I was able to get one and I'm happy with it. The line wasn't long whatsoever so that's great.
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November 2022 by liminal lair (synder)
Got some more clothes here, it was a nice trip (and it's cheaper than Walmart). The cashiers and workers were all kind as well, and the place was wheelchair accessible, including the fitting rooms.
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October 2022 by [Interpreter] Nicole Dunn
The manager Tasha was SO RUDE to me. she has gnarly attitude and gave me grief when I wanted to view some thing in the showcase… When I said I wanted to purchase it she said I would have to buy it immediately because she would not hold the item for me. I refuse to check out with her and have other people go in front of me… I happen to overhear her talking badly about a customer who wanted to return some thing in front of the other customer she was helping. She should not be a manager and she has zero customer service skills! I will not be returning to this Ross because of her! I highly recommend that she reads The Customer Rules by Lee Cockerell immediately as she has some serious customer service skills to brush up on. If you go into this Ross, DO NOT INTERACT WITH HER. She ruined my entire shopping experience which is usually pleasant when shopping in most Ross stores.