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December 2023 by Michael Do
I want to express my gratitude to Jay and his team at Rolex Aria, who went above and beyond as my sales associate. He went above and beyond the standard service to make my first Rolex experience extremely memorable. He helpful, thorough, and communicative. I look forward to having him help me out for future purchases.
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November 2023 by Gregorio Villar
JAY IS THE BEST ROLEX AD!!!From the first time I stepped into the Rolex Boutique LV Luxury Jewelers at the Shops at Crystals, to when I bought up my first watch, Jay treated me in a very professional and hospitable manner. Whenever I was in the area, I stopped by the store to say "hi" to Jay and he always treated me like one of his buddies.The day I picked up my first Rolex was an unforgettable experience. Jay greeted me and my girlfriend when we walked in, and he escorted us to the back room. We chatted for a bit before he asked us what we would like to drink - I opted for a whiskey since the situation called for it. Over the next hour, Jay took his time answering all of my questions, fitting the watch to my wrist, and educating me in the world of Rolex.I enjoyed the experience of purchasing my first piece more than the watch itself, and I am excited for future purchases at LV Luxury Jewelers.
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November 2023 by Erin Chasse
I never leave reviews, if I left one everywhere I went I’d have no time left in the day. But had to stop for this one. Very rude. I inquired about a watch. I understand there is no inventory, I asked how do I order a Sky Deweller? Got a run around answer. An arrogant salesman approached with an attitude and said “we sell them everyday” I asked how with no inventory? He proceeded “we have plenty to sell” I asked what’s available and the other salesman said “nothing”. I walked in wearing a $17k Piaget, so I didn’t give the vibe of a tire kicker. Never going back here, Going to grab a beverage, walk the strip and spend my cash elsewhere. FYI, I look forward to crafting a letter to Rolex about my experience with this dude, I doubt this is how they want their brand represented.-Erin
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November 2023 by Dale Amos
Walked in after dinner one evening. Met Joel asked about a couple different models. Joel reached out to thank me for coming in and about a week later said one of the watches I asked about was available. He held it for me a few days till I could get down. Process was smooth and easy.Thanks
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November 2023 by Joshua Diskin
Brendan was the best. I visited the store a while ago and still have fond memories of our watch-talk and the overall store experience.There was a very serene and calming energy and it seemed like everyone genuinely enjoyed what they were doing.I hope to stop by again soon.
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November 2023 by Dawn Arviso
Great experience!! 5 stars! I had the pleasure of working with James Wang to purchase my watch. James is professional, knowledgeable and made the experience perfect! LV Luxury Jewelers definitely goes the extra mile for their customers!
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November 2023 by Robin L
Thanks Jessica for helping me acquire my new Rolex. I had been on the hunt for a Rolex timepiece and Jessica managed to track it down for me swiftly. Jessica embodies professionalism, boasting an extensive knowledge of Rolex products, and she's an absolute pleasure to collaborate with.I can wholeheartedly vouch for Jessica as your go-to Rolex consultant. You'll find her expertise and customer service truly exceptional.
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November 2023 by Mike Snider
We had an exceptional experience with Jay! We were able to purchase the EXACT Rolex my husband wanted, just in time for our 10-year wedding anniversary. We were so satisfied with the process that we are looking forward to our next Rolex purchase with Jay. Highly recommend both LV Luxury Jewelers and Jay!
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November 2023 by Diana Horimoto
Joel was extremely professional and treated my friend and I with so much kindness. He took his time showcasing various watches and after I told him the models I was looking for, he was happy to put my name down in case it were to come in. I’ve been to countless Rolex boutiques and this store is by far the best from its inventory to AD. Thank you, Joel!
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November 2023 by Timothy Pratt
I have shopped at many luxury watch stores but this has by far been the best experience I have ever had. Jessica is amazing! She is so helpful, knowledgeable and lovely to chat watches with. The first watch I asked for she pulled a miracle out of the bag for me and then my latest purchases I am just over the moon with. She is just fantastic to work with and I highly recommend asking for her. An absolute pleasure to shop with and I can't wait to purchase my next watch from her.
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November 2023 by Steve Newman
Jay M at the Rolex Boutique in the Las Vegas Crystal shops is absolutely amazing. He has great knowledge of every Rolex model, and he is very personable to make sure you find the perfect watch for you. He helped me get my dream watch that has had a ton of compliments in my first few days of wearing it.I will definitely be reaching out to Jay again in the future when the time comes to get my second Rolex to add to my collection of watches.
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October 2023 by Joyce Pineda
Had the Best watch buying experience! Jessica is wonderful. I put a wishlist last year, after a couple of months Jessica reached out if how i felt about that watch configuration. I responded that i will stick to my configuration. Then she reached out again if i would be open to a 28mm. I said no. And the third time she reached out she offered me my dream watch. When we got there in the boutique Jessica gave us her full attention very professional, patient and knowledgeable. She also gave me a champagne! ? She’s one of the best sales in the business. will come back again. Thank you!!!
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October 2023 by Liv Schaefer
Jessica was incredibly helpful in my buying experience. She was able to quickly assist with my inquiries which ultimately led to a very memorable acquisition. Jessica was able to put me at ease during the purchase process and address any concerns I had expeditiously. I am impressed with the level of professionalism exhibited from LV Luxury Jewelers as well as the discreet packaging used. The celebratory champagne cheers was much appreciated also. I am truly in love with my new Datejust! Thanks so much, Jessica!
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September 2023 by Assaf Amar
I’ve been shopping with LV Luxury for over 3 years now and I am super happy. most importantly is that they are genuine people, from day one they treat you like a family!They are for sure the best luxury watch store I ever worked with and highly recommended, Carrie and Pamela are amazing and i am very grateful to work with them.LV luxury is just more then I ever expected!!!
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September 2023 by Nick G
My experience with LV Luxury and Jessica was just incredible and memorable. The store is top notch and everyone was professional as well as courteous especially Jessica who was absolutely amazing, classy, super friendly and knowledgeable! I would most definitely recommend LV Luxury if looking for the finest timepieces. Thanks again for making my buying experience one I will never forget!
