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February 2024 by Right T.
Impersonal and challenging for seniors which are probably their largest customer base. No one available to ask questions. It's pathetic. It appears their bottom line is more important than customer support/service. Don't forget to make sure your name is on the board after sign-in. If not, good luck getting someone to help you with that.
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January 2024 by Suliman Tanus
Phone not setup. No one answers
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January 2024 by iarand
I came early here for blood tests because online it says they are open. But I arrived and the office people said quest diagnostic is closed for Martin Luther King day which was not reflected online.
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September 2023 by Jose
This location is where I bring mom for testing. The staff are amazing. The reason for two stars is that their check in process is anti-older patients. The system is not simple. The system is not easy to read. The system is not easy to follow. The system is TOO LONG.Mom has me to navigate this darned computer system. Some clients have a hard time completing the check-in process. I’m tired of “not getting paid to assist these awesome seniors.” Some lab attendants are nice, others just want to go to lunch. Ef this system, it stinks!
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September 2023 by Bianca Harper
My husband had an appointment today and was unable to check in using the kiosk. Unfortunately, there is no one there to help, so what are people supposed to do if the kiosk is broken??????
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September 2023 by Anthony V.
Don't trust the online check-in, I scheduled for 11:00 the system lost my reservation and I have been sitting here for an hour and a half to get basic blood work done.Correction, I have now been waiting two hours and the staff are rude.Updated, just walked out!
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September 2023 by annette dufour
I made a appointment but could not find it now I'm sitting at another quest on standby 2 hours
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September 2023 by Azul Chavez
I came in with a 10:45 appointment. I Waited until 12:20 minutes to be seen AFTER I told them about the one-hour glucose test. They called me in to take blood and told me I should have already taken the liquid. DUHHH! I TRIED to tell them. I'm annoyed. I have to wait an extra hour due to them being incompetent. So, I have been fasting and can't eat until I get this done. I'm upset. Had I gotten the liquid when I got here like I wanted, I wouldn't still be waiting.
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August 2023 by Shannon P.
This location is convenient for me. Staff is nice & accommodating. Phlebotomists are experienced and I've had no issues with bruising from not being able to find a vein. This will always be my first choice when I need lab work done.
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May 2023 by Daniel Galbraith
This location is very convenient. Inside the medical building and on the second floor. Decent size waiting room. Best to go online to schedule an appointment. Did not have to wait to long. Tech was very gentle.
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March 2023 by Candace Palmerston
I finally had 2 have. Someone show me how 2 use systemThen it seems. Very easy. Thanku 4 asking
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February 2023 by Linda Smith
Very friendly and courteous staff. Skilled technicians, procedure painless. Wait is minimal. Prefer this Quest over any others I've visited.
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January 2023 by Michael D.
to quest. on tenya in beautiful las vegas checked in this morning with sherri. so professional courtesy and down to earth. also polite. definitely 5 star experience. i was fortunate enough to have sherri do my blood work. again. so pleasant happy. you don't see that much. thought mgt would like to know. my name is michael j doodakian and i approve this message. thanks again. sherri. quest on tenya. simply the best. salute blessings always.
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January 2023 by Grace W.
Super impressed with how quick the service was. Catherine was Incredible. She is so kind, friendly and welcoming. My daughter and I were grateful for her hospitality. Highly Recommend this location. The team is GREAT.
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November 2022 by Helen O.
Don't go here if you actually want your labs done. Apparently they now only take southwest medicine patients. Although this is not noted anywhere on the website. So unprofessional.
