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September 2024 by Leonardo Molina
Worst place ever! Went down to Purrfect auto for a smog, and the technician that was working on my vehicle ruined my fenders! After I witnessed the technician ruin my fenders I went to go ask if they can get it fixed, and was told from Randy that it would get fixed and covered by them. I was told that I was going to get contacted for an appointment to get it fixed and they never contacted me back! When I went to confront them they said that it was taking a while to get a reply back by the higher ups (Raul). I proceeded by asking for the number of Ralph’s so I can get it done sooner in which I did and so I contacted Raul and he asked for pictures and what service they did and then never replied back after I messaged him everything then I call a few days later and he said it will not be covered by them and that there is no proof of them working on my vehicle!!!! Bunch of scamming scumbags!
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August 2024 by Kelly Jurado
This is the only place I trust. I've lived in Vegas for 20 years and have been disappointed hundreds of times. I came here for an oil change about 7 years ago and haven't gone anywhere else since then. Anytime there's something going on with my car I bring it here. They're by far the most honest group of people I've ever dealt with. You won't regret coming here.
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August 2024 by Rita Reale
I needed an oil change, great job was in and out within 45min.
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August 2024 by Steve
Stopped in for a walk-in oil change. Service and ability to get me in n out was excellent. Brought a coupon and didn’t even need it with the sale they automatically applied.
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August 2024 by nathan newton
Justin the manager was super helpful and friendly. It is nice to find a repair shop that doesn't try to rip you off and take advantage of you.
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July 2024 by James Beckett
The people who works there are nice. Went in for smog and oil change. Took a little bit longer but that is expected with the amount of customers coming in.
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July 2024 by RositaDeAlcala63
Don’t trust them ?
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July 2024 by Menua M
update: they also keep horrible records so they can act like they didn’t service your car. however when i showed up yesterday Mike knew exactly who i was and he remembered my car. If you’d like id be more than happy to go back and tell you again in person what i wrote on my review.
i paid $1100 (which was more than they quoted me) for an a/c fix ... a few weeks later the system was blowing out hot air again. despite them telling me my ac system was fine. they are now attempting to charge me an additional 1,500 to fix the a/c. my mistake seems to be going as a woman alone and paying in cash. i do not recommend this shop to anyone. the quality of work is not reliable nor are their diagnostics.
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July 2024 by Tim Woods
They always treat me right. Saved me vehicle at a fraction of the cost of the dealer. Just returned as my jeep is showing its age at 111k
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June 2024 by Anna Teteria Fiora
No waiting, was taken right away for an oil change that was on special for $9.99. Also recd free tire rotation. Staff was amazing. Kind of hard to find because it's behind the 7-11 store but worth the search. Highly recommend!!!!
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June 2024 by Lynn Sutton [Perkins, Claude ES]
Fool me once-hold on to your money. They’ll take it here.
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June 2024 by Ferdie Benaza
Im really upset this time .went to get my ac problem after they diagnose the problem i went ahead and told them to go ahead and work on it It was a $518.00 and some change the manager who’s name is justin told me it was going to be done today. I never got phone call knowing they close at 6 plus them closing Sunday im stuck with no car not till Monday this is unacceptable i will have a talk to justin Monday when i pick up my car…..
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June 2024 by Elise Boyd
Was alot more happer. The guy worked really hard to help my mom out trying to get her car back to where it was safe to drive. She could not get approved for Financing but i was able to and because I was able to he helped me out with my car with a free oil change and used my Warranty to help with some other problems I was having I appreciate the effort they made and the help not only my mom but to get my car in better shape as well. Both cars are are in good shape now thank you again for taking the time and explaining every thing and going Beyond.
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June 2024 by Terry Ferrell
Excellent customer service?Thanks, Justin! Also gorgeous counter girl?
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June 2024 by Jonathan Jimenez
This is hands down the best spot to bring your car in town. Might have bad reviews but I came here a long time ago and yes it was a little suspect. It’s completely different now. New staff new energy. Just goes to show what new management is capable of. JUSTIN was amazing and the ladies up front are as well.
