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August 2024 by Cynthia Patterson
No matter how crowded or backed up dont sit in the lobby. They WON'T come out and gt u, yul gt skipped ovr but gt filtered thru. U will gt seen tho. Not wen yur supoz to, yul will eventually. ?wheeeww???
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August 2024 by Lynn Teodoro
Very excellent customer service
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July 2024 by Evelyn Colon
I was quite impressed with this facility when I had to have a mammogram done again on the right side due to a "spot" that was discovered. The technician made me feel at ease, when they also had to do a sonogram on the right side as well. They also called me when the results came in to tell me that everything was fine. Professional and classy!
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July 2024 by Debbie Wood
I had a neck MRI and was referred to visit Pueblo Medical Imaging which was my very first time and I have to say EVERYONE was exceptionally friendly and very helpful. I’m so petrified when It comes to MRI’S but if it weren’t for having Brenda & Jasmine I’m not too sure how it would’ve ended up…so Thank You both for making me feel so comfortable and so relaxed.
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June 2024 by Eri
Worst customer service they do not have communication with each other one person said one thing the other one changed the whole story it’s an emergency and they do not resolve people at the front desk have the worst customer service ever
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June 2024 by Angie Rodriguez
The employees up here are so rude just hang up on you dont ask if u need help with anything else. Worst customer service this location and rancho and charleston never want to come back again
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June 2024 by Mrs Mo
Brenda and Jasmine in the trailer, who did my MRI was amazing.. they were super professional and knowledgeable...
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May 2024 by Nun Ya business
Being in hild for 18 minutes then get hung up on is absolutely unacceptable. The business needs to hire more people to answer phone's amd if you hang up on someone it is YOUR responsibility to call them back. I was on hold for another 9 minutes when I called back. Staff ypur office appropriately!!!
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March 2024 by Paul Edises
Humans Gold Clients Beware.
They will try to charge you a copay. When I got back I called Humana, they got the charge reversed. Humana and I called together. They basically said, we just charge it. That is against their agreement with Humana. We are going to stick with Desert Radiology.
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February 2024 by Malulu’s Kitchen
Wonderful costumer service, really polite and professional people ❤️❤️
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January 2024 by P Prat
Top notch service.Much appreciated
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January 2024 by ECS
Wife scheduled for sedated MRI this morning. She called yesterday to confirm that everything was good to go the next morning, explained that she is a diabetic, and it is difficult to fast. Asked if they had insurance approval. "No, but it won't be a problem, we will get it before you come in tomorrow.". Didn't tell her that all sedated MRI are done at the Rainbow Bl. office. So, after showing up early, we were sent to the Rainbow office (no one said anything about this, even when my wife called them yesterday to confirm). As we pull in (now 10 mins late), we get a call saying that she would have to reschedule as "her" insurance had not yet approved the procedure.Not sure this was an example of their avarice or incompetent staffing. We will find another place for her MRI. Wow. ?
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November 2023 by Dr. Frances Richards
Before today’s visit, 2009 was my last visit to Pueblo Medical Imaging. It was no specific reason I stopped going to their facilities other than, by God’s grace I require little to no medical services; other than my yearly mammogram.Today I had my annual mammogram and Hannah the technician was excellent. She was concerned about my pain level and ensured she got very good images the first time.Having very dense breast can be a challenge when you have that plastic pressing against your breast and your armpits.The staff were extremely friendly and helpful. My experience from walking into the facility was very positive.I appreciate the expedient care, the customer service and professionalism I experienced during my visit. Thank you Hannah and Pueblo Medical Imaging!
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November 2023 by Carol Petty
I recently visited the Rainbow location for an MRI.I arrived 5 minutes early for a 6:00 p.m. appointment. The staff were very nice and professional. I was apprehensive because of some of the negative reviews but most of those reviews complained about not being seen when they were late arrivals. As I suspected, get there on time and then you won't have any issues!
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October 2023 by Marsha Manning
I had a diagnostic mammogram and sonogram at the Lake Mead location. Very nice and professional techs for both. I was called to schedule an appointment the same day they received my referral and got me in within a week. I called to get a copy of the results and they put it in the mail the same day. Everyone I dealt with was nice and friendly. There was a very short waiting time after checking in.I am really impressed with PMI.
