-
August 2024 by Anthony Roberts
I recently had the pleasure of speaking with Lisa Tufano concerning an HOA Violation on a property she manages. She was responsive, kind and very professional, and she was able to have the Violation cured in a timely manner. I appreciate you Lisa and hope to work with you further within our community!
-
February 2024 by Austen Gardner
Mary Saladino is a GREAT Realtor and amazing to work with!
-
February 2024 by Sean Moayedi
My real estate agent referred me to prominent realty , for last 8 years Deborah and lisa mangeing my properties . i can not thank enough of their professionalism and having best interests in mind for both owners and renters . I highly recommend prominent realty . Thank you
-
February 2024 by earl swayne
The property management service was terrible every step of the way
-
January 2024 by abdul Swayne
This is my review for Prominent Realty, and Lisa Tufano exhibited rude and hypocritical behavior, often coming across as condescending and displaying traits associated with a 'Karen.' Initially, she portrayed herself in a positive light, encouraging me to contact her anytime I had an issue. However, the reality was different.I was provided with Lisa Tufano's work number listed in all her emails when they contacted me on a weekend for rent inspections. I promptly replied via text, as instructed in the email. However, the following Monday morning, she scolded me for reaching out as soon as possible, only later clarifying who I should have responded to.Upon moving in, I was under the impression that the property was in good condition. Unfortunately, this was not the case. The owner opted for a quick fix, covering up issues with cheap replacements to make it move-in ready. Throughout my three years at the property, there were constant water shortages, disrupting the neighborhood's water supply randomly from 8 am to 2 pm. When the water was restored, it was laden with thick sediment, requiring me to purchase filters.The property's heater malfunctioned twice during the winter, forcing me to rely on space heaters and blankets. The aging unit had to be completely replaced. In the summer, the AC broke down, and I had to endure the sweltering heat while waiting for a new unit. Lisa Tufano even blamed me for breaking a 20-year-old microwave, which the handyman acknowledged was beyond repair due to its age.Despite the lack of new amenities, my rent increased annually by at least $100, and Lisa Tufano justified it by citing high-priced comparables due to the COVID surge. The neighborhood had its share of challenges, with tents and makeshift shelters for individuals with substance abuse issues across the street in the dirt lot.Lisa Tufano failed to provide the rental agreement on time twice, and when I decided not to renew it due to another rent increase, I faced threats of losing my entire deposit because of the delayed move-out caused by her negligence. Despite explaining my reasons for leaving, Lisa Tufano accused me of plotting to move all along, overlooking her own negligence.The final straw was Lisa Tufano attempting to withhold my deposit of $1250 for paint touch-ups without providing receipts. When I requested proof of the expenses, she responded with hostility, refusing to compromise. When I pressed the issue further, she resorted to stating that my standing up for my tenant rights by email, when she refused to provide dollar amount receipts (not estimates), was HARASSMENT. I strongly advise future tenants to scrutinize their rental agreements with this company, keep thorough records of move-in and move-out conditions, as this company lacks consideration for good tenants. My experience with this company was marked by bullying and manipulation.
-
March 2023 by Juliana Martin
When I first met Lisa Tufano, I remember the day as it was almost exactly a year ago. I, along with my two friends, were looking for a place to call home that wasn’t going to be more than $600/person. After looking at places and making the classic call of “oh hi..yes…oh it’s actually not available.” Most places just hung up, but Lisa said, “Actually, do you have a second because I actually have other units..” It was through that amazing communication that we found our home at Desert Cliffs. Lisa took what would have been a negative phone call, a rejection, and turned it into another renter’s dream.When we had an issue, all it took was a simple e-mail or call, and Lisa got it fixed within reasonable time. She also was a great median when a different unit (not owned by Prominent) had some issues that ended up affecting our u it for a few days. Seriously, not a lot of companies will actually treat you like a human being. This is one of them <3It’s been awesome renting from y’all.
-
March 2023 by Antonio Carrillo
Great property management ?
-
March 2023 by Isaac Suarez
I have been with Prominent for over 6 years and I am short for words on the amounts of respect, care, and professionalism they exhibit. They helped me find a home when I moved from another state and helped me once again find a new and bigger home. They made the process simple and we’re honest. This means a lot to a single mom. Thank you Deborah and Lisa for making dreams come true!Estela
-
March 2023 by Jessica Sharpe
Came here to say Lisa Tufano has to be the best property manager ever. We have been renting the same condo for 1 yr & 3 months and within that time, our water heater broke completely in the heart of winter, and our AC needed serious repair in 110 degree heat. The issues were just unlucky, no hard feelings because it happens, but it could have been so much worse without Lisa’s immediate help! She made sure both major issues were resolved as quickly as possible. In fact our AC was repaired within 12 hours. We are blown away by her service. On top of all that, she responds to any message or question pretty much immediately and she is so very kind. She is wonderful and we are so lucky to have her help! Thank you Lisa!!
-
March 2023 by Andrissa Dominguez
Sent me a check for 4100$ with depositing instructions for some water thing... I did not engage in business with this company so I looked them up by the information on the check... I believe this company is fraudulent and question their ethics
-
March 2022 by Linda Gater
I have been with this realty company for 5 years now. Extremely responsive and prompt whenever anything arrives for my rental. I feel very blessed that I have found the best ? Thank you prominent Realty ... You treat me with dignity and respect and I am very appreciative for your professionalism and that is not easy to find
-
March 2021 by Armando Ramirez
I was very happy working with this company, I had zero issues contacting them, setting up an account and even with maintenance requests. Everything I had brought up was worked very quickly. Lisa Tufano and her team treated me amazing.
-
March 2021 by Hal Jones
Prominent Realty has been handling many of my needs for a few years now. Very impressed with Lisa Tufano. Lisa came on board with Prominent at a perfect time and she has been a great communicator and understands not only Las Vegas property management but local HOA bylaws and administration polices. Very responsive to your needs and concerns.....
-
March 2021 by Allison Thomas
Very professional. I needed a property manager for a house and I was referred to Prominent Realty Group. They are great with communication - anytime I had a question or concern, I have had immediate follow up and response. I know I do not need to worry about anything concerning my rental property because of this group. Thank you so much!
-
March 2021 by Elida Moreno
I want to thanks Lisa for take over my investments properties and her professionalism, and attention always we are very happy.
