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October 2024 by Christopher Styles
Why does no O'Reilly's on the East side answer their phones, every auto zone does- management: this is at least half the reason I dont ever shop here!
0 customer service, often when going in they still act put out and lines thru door because no one answers the phone. Worthless business ethic
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August 2024 by Bombbay Shantea
Horrible customer service. They don’t even answer their phone.
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August 2024 by Joaquin Gonzalez herrera
One of the best options when it comes to car repair. This branch is especially important since they have a team of young people who strive to do their job, giving unique attention, which I have seen little in other places. Congratulations O'ralley for having such professional people.
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July 2024 by Ilder Ivan Diaz T.
Excellent very good service
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March 2024 by Jose Morales
Poor costumer service the guy Sam seems to be obligated to be working there, besides they keep providing inaccurate information
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November 2023 by santiago alamillo
Great service.
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November 2023 by Susan Verzani
Got some oil
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November 2023 by Bobbi Budny
Nice staff
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November 2023 by Matt Minton
It's a parts-house and that's about it lol
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November 2023 by Lola M.
In a ridiculous turn of events, my car battery died while I was in the drive thru waiting area at a fast food restaurant...it was a dark 8 PM and I know nothing about auto stuff. Luckily, after a Good Samaritan gave my flat battery a jump to get going, I happened upon Sam and Guillermo at this O'Reilly Auto Parts. Sam did not hesitate to assist me and had my new battery installed (and the old one whisked away) in less than 15 minutes. Both gentlemen were polite, professional, and patient. Hopefully I will not need their assistance again any time soon, but if I do, I won't hesitate to visit this store again. Thank you, gentlemen! From the lady in the Nissan Rogue who was very rattled by her flat battery!
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August 2023 by Nathaniel Oakes
One of the worst experiences I've had. There was a young helpful worker who was great! He was the only helpful person there. We were in the middle of removing my battery in the Vegas heat due to my car not starting that day and needing to be jumped. Me and the young lad were working on removing the battery and were nearly complete when a guy with glasses and beard came out and said that they couldn't change my battery and to go to a mechanic because they couldn't be held liable. I told them I would purchase a battery as I need to get this one out anyways and will remove it myself with the tools provided. He said that the job was too difficult and they couldn't loan me one tool so I could take out said battery. So me and the worker had to put it all back together and I had to go somewhere else. I don't recommend this store at all. Avoid this O'Reilly's. The management is not good and I hardly ever feel the need to write a review in the first place but this one had to go up. 0/5 stars only upside there is the bilingual gentleman working the front everyone else can kick rocks.
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August 2023 by M. LeeHardy
Terrible customer service by a young guy that works at this store. Yesterday my husband and I step up to the counter to be helped. I said, "Hi, How are you doing today? The worker ignores me and starts talking to my husband. He wouldn't talk to me at all and barely answered my husband. He gave me this awful look. I have never felt so uncomfortable before. I think this worker needs help. The worker offered us higher-priced products than what was listed on the website as being there in the store. We offered to take the higher priced items, but then the worker said he had neither. My husband and I felt so disrespected. We took our business over to Auto Zone. Where we received excellent customer service. Products available and priced as listed on the website. The best $486.00 I have ever spent.
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April 2023 by Miguel Angel Calixto
They always have wat I need in parts?️?
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April 2023 by Lewil Arvie-Shedd
This location is a block from my place, but further away than autozone and I still much prefer it. The staff are really helpful.
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February 2023 by Kazandra Zalazar
CASHIER he was ARROGANT & DRY & FLAT. UNHELPFUL. UNCOOPERATIVE. I asked him 2 Questions!!!!!!
