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June 2024 by Raymond Mossberg
I walked right in was greeted
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June 2024 by Brian Taylor
Had a bit of stressful morning with a blown headlight, something I have zero idea about. But Gilberto was extremely courteous and helpful. He helped me figure out exactly what bulb my car needed and I so appreciate his help.
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May 2024 by Kiesha Murry
I’m only giving this two stars because santos did a great job replacing my battery. I give him 5 stars. Thank you santos I appreciate it! As for the two ladies in the front(negative stars if I could) They ignored me. They told me they couldn’t replace the Battery because they don’t have the tools to do it(this is after driving to two other o’reily’s because their systems said they had the battery only to find out once i got there, there was nothing in the back) They told me id have to buy the tool to replace my battery. I bought what she told me id need. The tool I bought didn’t fit. He didn’t use it… he used what the two ladies said they didn’t have available to them. I bought the battery here, got my warranty now I just want the service I was told id get with the purchase… if you don’t want to do your job don’t work there, find another job where you don’t have to give services to paying customers please do us all a favor. I wouldn’t have bought the battery here if I couldn’t get help replacing it. It already sucked enough that I’ve had to purchase jumper cables, a jump starter and AAA services because this battery didn’t last me a year only a few months. Then I come into the store and deal with this.
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April 2024 by Thomas Mascaro
Unprofessional
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December 2023 by jose barajas
Bad service
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November 2023 by Noel Rios
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November 2023 by Robert Jenkins
I needed a brake booster for my truck, my mechanic who has a account with O'Reilly's ordered part, I went down paid with my business credit card, week or so later I took old part for core charge refund. The man claims he is the assistant manager, told me the part was already return, instead of him cross reference the part number on box he insisted can't do anything, I told him to enter the number it pop up showing my mechanic brought the booster in, it was the wrong booster, the part was even 42.00 cheaper which was credited to my card. So now he gives me the core charge back telling me it's back on my credit card gives me the receipt I place it back in my folder with 8 other receipts Credit statement came 10-03_23 no credit showed up. I look at receipt it shows cash, even highlighted. I should have looked at receipt but I took his word for it I was in a hurry big mistake. Talk to manager, you have cameras here, he said i need to talk to owner, but he also said it's hard to prove being it is cash, now did I just get deceived and robbed or is it a honest mistake we'll find out, one thing for sure, I want my money back. I surely hope they can do a internal investigation to get to how this happen and correct it. Follow up, the manager did take care of the refund he is a honorable man thanks lesson always look at receipt when receiving a refund going back on credit card
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November 2023 by James Galanos
Always the best auto parts place for everything one needs and the customer service is impeccable..kudos O'Reillys...
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October 2023 by Gabriela Hernandez
Last time I arrived at the store and the manager took a practicing customer out onto the street. The client questioned why you took me out and remained silent, seeing it in a very unpleasant way. The manager's name is Gilberto, it's the store that is located on Eastear and Searles. These people are not qualified to be managers. The store should pay attention to these matters.
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October 2023 by Vanessa Archila
The new manager of the store is a very bad person he doesn’t know how to treat clients correctly and I would like to hear some feedback on this.
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September 2023 by Idi Dupree
I always get quality service also get what I need??
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July 2023 by Maria Arreola
All the spare parts for my car, at low prices!!!
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July 2023 by Evelyn Tovar
the workers looked lazy.
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July 2023 by P A Sanchez
Great customer service!!
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June 2023 by Karla moreno
disrespectful lady at cashier
