-
February 2024 by Fabiola C.
Nevada one is wonderful!! Arlene Bark was so friendly and helped me with what I needed. Highly recommend!
-
February 2024 by Mariah D.
We visited the OneNevada Credit Union for the first time and had the pleasure of working with Arlene Bark who we found out doesn't normally work at this branch. She took great care of guiding us through enrolling as new members, and was super friendly and fun to chat with! We had a positive experience with OneNevada and would recommend to others. And thank you to Arlene for her top-notch support!
-
January 2024 by Jessica C.
Mrs. Ghee you are definitely a God sent Angel straight from heaven! You can calm the most distraught person with your knowledge, gentle spirit and compassionate attitude. I appreciate you and even if you don't know it, you shine very bright! Thank you sooo much. You are such an amazing individual
-
January 2024 by Robaire P.
What can I say...One Nevada has been there for our banking needs for a long time. This institution has played a big role in our life. The employees here are built differently, than any bank I have ever banked with. I mean that in a very good way. They're more personable and friendly and I always leave there with a smile on my face. Thank you to Mrs. Wendy at the Henderson location on Serene for your awesome assistance and your kindness definitely made our experience pleasant. I will definitely use this bank for our loan and banking needs. One Nevada is the one bank for us, and one of a kind. Five red and white yelping stars for one Nevada.
-
January 2024 by Gerardo G.
Great Customer Service , Joanna And Jose From The Sunrise Branch Were A Big Help In Getting My Auto Loan Done. All In All Satisfied.I Would Highly Recommend One Nevada
-
December 2023 by Wally K.
Very friendly and extremely efficient and helpful, will definitely be back if I need any more assistance on my account
-
November 2023 by Cecy A.
I have been banking with One Nevada Credit Union for ten years already. They have been amazing in providing me with everything from checking, savings, insurance and retirement investing. I needed some assistance with making some changes and Arlene Bark at the Tropicana location was amazing and went the extra mile to assist me with what I needed.
-
November 2023 by Javier M.
Just spent some time here with SASHA opening kids' accounts. Sasha was GREAT. She took the time to answer and explain everything I asked. Sasha is the perfect person to head up customer skills. Sasha, thank you for your time and professionalism.
-
October 2023 by Alec Santana
Alexandra Garcia is an amazing employee. She was much of use in helping me close out my used car loan. Alex made things easier and communicated everything effectively with me. I would definitely recommend anyone who’s banking with Nevada One to go to her for anything because I certainly will.
-
October 2023 by Sergio M.
I have worked with One Nevada for a few years now. I must say, Alexandra was the most friendliest and helpful financial associate I have ever dealt with. She is truly an asset for One Nevada. I will be reaching out to her for all my future needs.
-
September 2023 by Will Mckinney
One Nevada is definitely an asset to the community! They take all of the anxiety OUT of the process of going into a branch to open a new bank account. It was fast and seamless, thanks to the exceptional customer service from their excellent staff, especially the banker named Alexandra that helped me today!! This is going to be my main bank now and I would recommend it to anyone ??
-
September 2023 by ervin middleton
I just encountered terrible customer service combined with an arrogant , condescending attitude by the acting supervisor-and this is from a breach of their system from some kind of hacking gang where I have to wait TEN DAYS for their investigation. I'm only giving them one star because "zero" wasn't offered.
-
August 2023 by Lisa W.
i have been with you guys since 2016. i like one nevada for my banking needs, and love the emergency cash program you have if we run short. what i dont like is the new app and website. but whatever, i can adjust. where you one nevada crossed the line is this new " prizeout" feature which is basically groupon. you pay for a gift card, and then it has " extra money" loaded on it. what bullshit. who in their right mind would go along with this program when if you read the faq page on the prizeout website direct, it says " what if someone else gains access to my email and redeems/spends my gift card(s)? we don't have a recovery option for this. dont we all know how many times emails get hacked. so if someone steals your money that was already taken out of your account, oh well. at that point who really gives a damn on the whopping $ 5.50 i got extra!!!!
-
August 2023 by Latrice W.
My car was recently stolen and I was in need of financing a new car with a low monthly payment. I was helped by Josue who helped me finance the car that I wanted, with a low monthly payment and also a low interest rate. I was deeply satisfied with the service I received from Josue, who handled the entire process for me and was very insightful. Josue answered all my questions and even reached out to the finance department on my behalf, which helped expedite the process. I am very happy with the excellent customer service provided!
-
August 2023 by Moee Michelle
Rude and discriminatory. Lady with the big bubble head sitting at the desk closer to the front door did not want to help me. Went into the branch after just signing up because my license had my old address, and the app said I could not update it. All she said was your address was already updated even though everything was sent to the old I had to ask her to resend everything to the new address... fast forward to today came into the location in Summerlin they are super helpful, friendly, and even gave me a bank card. Sucks because the first location is closer to me, didn't even attempt to give me a card the energy is just terrible in there!
