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December 2023 by Kind
-ATM machines are frequently out of order-The associates are not consistent with the information you ask regarding check vouchers, on the tellers end at 3 different branches-The over draft fees, no resolution of overdraft protection for automatic payment?-Money being moved to other accts without reason-Fraud charges weren't ever resolved
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December 2023 by Belizean BreezE
This is the worst bank I have ever been with. They over draft fee for everything and they are really inconsistent and they will give you the run around and tell you there is nothing they can do. Horrible Horrible Bank!!!!
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November 2023 by Alexander Mena
Sasha was very helpful, and she helped us for 3 hours
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October 2023 by Scott Medeiros
This credit union should be shut down. They will take money from your accounts and move it to other accounts without any authorization.
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October 2023 by Frederick Marshall
Sasha, Ken and Donna are awesome, easy going and easy to work with. 5 thumbs up!!!!
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September 2023 by Scott Thompson
Very Very friendly and helpful ooh and great options to choose from ck and saving ?
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July 2023 by Gaddi Nora
Great customer service , jessica and becca are friendly and helpful they made my processing to open account easy.
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February 2023 by Chen L.
I had the pleasure of working with Alexia and she truly went above and beyond to help me secure a car loan. Her knowledge and professionalism made the process seamless and stress-free. Not only was she efficient, but she also made sure to explain every step of the process and answer all of my questions. I highly recommend working with Alexia for any of your banking needs. She is a true asset to and a true gem in the world of finance. Thank you, Alexia, for all of your help!"
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January 2023 by Brent Johnson
The large black woman shouldn't be in customer service, much less BANKING. Worst experience I've ever had. Walmart employees are more compassionate. Had fraud in my account and she/ this credit union rolled her eyes and had ZERO solutions, understanding, or professionalism. This place needs to just be closed down. Worst decision of my life to start banking here.
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November 2022 by Janice “Jan” Hartmann
High praise to the personnel of the Blue Diamond One Nevada credit union.They are professionals at what they do and handle accounts with discretion and competence.Alexia has helped me with my accounts when I needed to report a fraud claim. Everything was handled efficiently and compassionately.
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October 2022 by Janice H.
High praise to the personnel of the Blue Diamond One Nevada credit union. They are professionals at what they do and handle accounts with discretion and competence. Alexia has helped me with my accounts when I needed to report a fraud claim. Everything was handled efficiently and compassionately.
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October 2022 by Jovilyn Reyes
Alexia was very efficient in helping me get my bank account set up. She was very nice and friendy. Great employee!
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October 2022 by Daryll Reyes
I visited the branch with a list of things to do and Alexia was very helpful. I appreciate her patience and hard work. Thank you so much
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October 2022 by Chavonne Allen
Alexia was awesome!! Very Friendly and FAST. THANK YOU ONE NEVADA
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September 2022 by Ashley Finger
One Nevada has been such an excellent bank to work with. Alexia at the Blue Diamond location is always the one who helps me. She has me in and out of the bank within five minutes which allows me to get my other tasks done. She is always so friendly and makes having my One Nevada account a breeze! If you are considering this bank, ask for her ! You won’t be disappointed.
