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January 2024 by Craig Neveu
Here’s a Big Shout Out for Rebecca A, Branch Manager at the Flamingo branch. I met with her for a used car loan and she was very knowledgeable for this type of transaction and worked very hard with the seller to make the deal happen. As it would turn out, the seller could not provide the proper documentation and the deal couldn’t be completed. However, Rebecca’s effort went far beyond what I expected. Refreshing to see this in today’s world. I would return to Rebecca for my next loan needs and I would recommend her to my friends.
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December 2023 by Salvatore Cimino
Our experience today was extraordinary. Rebecca was so helpful helping us set up our loan. Technology isn't our friend and she had the patience to help us setting up our loan and One Nevada app. We thank her for her experience and helpfulness!!!
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December 2023 by Alexander Choi
Applied for an auto loan and the process was so quick and easy with the help of Celia! She was very helpful throughout the whole process and would highly recommend One Nevada and their services!
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December 2023 by Vegas Boy
I had an excellent experience with Celia at One Nevada Credit Union. She efficiently set up new accounts for my husband and me, and successfully refinanced our vehicle at a much lower interest rate. Celia’s professionalism and service were outstanding. I highly recommend her assistance.
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December 2023 by Adriana Montes
Celia was so helpful when I went in to open a new account. She was friendly and walked me through the whole process. I trust her to continue helping me with any future banking needs.
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December 2023 by Sean Murphy
This was my first time going through the car loan process, and Celia and Maelani made it seamless! They were both excellent guiding me through the process, and made it super easy for me. Overall great customer service!
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December 2023 by Steve Tapia
So glad to be done with this bank. Huge inconvenience to have a limit on your own money you work for. Specially having to go into a branch to allow your rent payment to go through. Went in today to close my account. Not the best bank imo if you have bills to pay and need more than 300 a day or 500 dollar debit card charge. I get the entire minimalistic vibe they have but honestly between that and cash app. Better off with cash app.
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December 2023 by Allie L.
Absolute horrible service, we came here to use 24hr ATM. It was closing time for the branch but 2 women were still there 1 of them (claimed to be the manager) My husbands card got stuck in the ATM & when we just asked for help just simple as a what can we do she was rude, aggressive & completely unhelpful thankfully we are members for a CO-branch & not here. We had to call customer service just to find out the machine would have automatically shredded our card if it had gotten stuck. We understand that's not in the control of the branch but the mistreatment was unacceptable.
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November 2023 by Melia Amira
Great experience opening a new account here! Maelani was extremely friendly, helpful, and patient. She explained all the details about the different accounts and never made me feel rushed. She answered all my questions in a kind and professional manner. I truly appreciated her!
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November 2023 by Melia A.
I had a great experience opening a new account here. Maelani Terlaje was wonderful. She was extremely friendly, helpful, and patient. While I was trying to choose an account, she explained things in detail, answered all my questions, and never made me feel rushed. I truly appreciated her help!
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October 2023 by Will U.
I opened a new acct on 10/13/23 at the ft Apache branch. Celia was Outstanding! I relocated from another state and she made the transition as seamless as possible. Thanks so much Celia for all your help. You made my move a little bit easier! Thank You!
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October 2023 by Bryan Moore
I would just like to say that Celia Lopez is such a nice and helpful person. If you want amazing customer service then do yourself a favor and and ask for Celia!! I promise you won’t regret it.
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October 2023 by Unknown
I'm here right now it's 12:31 2 people went on break with 8 people sitting waiting on the lobby. One lady has been working on someone issue for way too long. I'm here because I can't even use my debit card. This bank has so many issues when it comes to being able to use my card or online banking. I shouldn't have to come in over 10 times to get my online banking unlocked or use my card.
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October 2023 by Chris Rivera
Came in to open a checking account as I’m looking to better my financial history. Celia Lopez helped me open an account and answered all my questions and even helped me solve problems that I didn’t know I could. I would recommend this branch to everyone and anyone who is looking for a reputable credit union with a knowledgeable staff!
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October 2023 by Catrice Colley
I wanted to take a moment to personally thank Celia at One NV CU Flamingo branch for her absolutely AMAZING personal & professional assistance! Was having issues with my Son's account, and she took the time to figure out how to fix it. Thank you, Celia! Customer for life :)
