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January 2024 by Bee H.
Great experience today with Victoria helping me with some issues I had with my account!
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December 2023 by Patrick A.
Victoria is the best! I had heard of One Nevada many times through friends and colleagues but am just wowed by the service she provided. It was easy thanks to her knowledge and professionalism! I came in for an auto loan and now exploring other great options they provide. A+ branch and team! Well done and appreciate how well run this location is.
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November 2023 by D W.
This review is for the credit union on Lake Mead. Customer service was horrible. I Will never go to that location never again.
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October 2023 by April Root
Victoria is very helpful. She help us out with everything we needed. And she is very pleasant and friendly, made our visit great.
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September 2023 by Jason R.
Terrible credit union, worst customer service ever, save your time and do not bother with these people. You get lied to and charged fees AFTER you close your accounts with them so they can report you to the credit bureaus. Go with literally anyone else.
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August 2023 by April S.
Horrible service! We cant seem to get a real person on the phone for the services they offer ( loan and investments). Everything is done online without follow up. Flagged my debt card at target and Starbucks but let a fraud go through no problem. Now, zelle and venmo won't work with their system..
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August 2023 by Jemi Ovae
The experience I had with Victoria was very wonderful and seemless. She walked me through every step with ease and made the experience very enjoyable. I look forward to working with her and the entire branch now that I have opened my new account. Give her a raise
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August 2023 by Dave L
Victoria and Corie we're absolutely amazing! I opened an account and everything was done in less than 20 minutes! So fast and easy! They were so nice and professional! Will definitely refer friends and family!
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August 2023 by Dorian Morgan
I went to this location just recently, and I applied for a Advance Payday Loan and was Professionally taken care of by Shelley Webb, who gives me fast and friendly services everytime I visit the Branch. Thank You Shelley and I look forward to seeing you soon.
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August 2023 by RYRY199810
Victoria Antomattei helped us today get everything done and she was phenomenal and was so sweet her customer service was hands down the best I have ever had at a bank
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July 2023 by Jessica Grimaldo
Victoria was beyond great and made each item I needed to complete easy to get done. She definitely knows by customer service and how to connect with people. She was very informative!
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July 2023 by scott
Would just just people to know my experience.Recently my father passed away and I was in possession of several bills he had, 9 100$ bills and 1 rare 1000$ bill. I accidentally included the rare 1000$ while depositing the money through a drive through automated teller. The machine took the bill but only credited it as a 100$ bill. Obviously the machine wasn’t calibrated to accept a legal tendered 1000$ bill. I immediately notified the bank about my foolish mistake and was informed that they would contact me.After a month Passed they called and left a message that the a bill was not found!In conclusion! Someone from the bank is in possession of the bill, im not sure if this is an act of dishonesty? Carelessness, or just laziness on the banks part. I’m upset at myself for my carelessness, but especially upset at how the bank handled this. Irregardless, I’m out my father’s treasure and I sold it to the bank for a measly 100$.
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July 2023 by Christina T
Shelly Webb is awesome! I changed branches every time she relocates. She is one of the most professional and sweetest to do banking with. She treats everyone with respect and compassion. She's pretty freakin awesome.
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July 2023 by kitteh
Would just just people to know my experience.Recently my father passed away and I was in possession of several bills he had, 9 100$ bills and 1 rare 1000$ bill. I accidentally included the rare 1000$ while depositing the money through a drive through automated teller. The machine took the bill but only credited it as a 100$ bill. Obviously the machine wasn’t calibrated to accept a legal tendered 1000$ bill. I immediately notified the bank about my foolish mistake and was informed that they would contact me.After a month Passed they called and left a message that the a bill was not found!In conclusion! Someone from the bank is in possession of the bill, im not sure if this is an act of dishonesty? Carelessness, or just laziness on the banks part. I’m upset at myself for my carelessness, but especially upset at how the bank handled this. Irregardless, I’m out my father’s treasure and I sold it to the bank for a measly 100$.
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July 2023 by Michael D.
I have already submitted TWO reviews of One Nevada Cu and have yet to see them posted ANYWHERE! Whats going on?
