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January 2024 by Jennifer B.
I came here to make a return off on an item that I received for Christmas that unfortunately fell apart in the wash. The cashier was very helpful with my return. I will say that the robe that fell apart in the washing machine was not a great value. Other than that, I would recommend this location.
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November 2023 by Eithel Naar
Great and every body ready to help
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November 2023 by Bri C.
Kylie went above and beyond to help me find jeans. She was very patience was me and I also noticed she was training a cashier at the same time. Thank you!!
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October 2023 by Jamieson D.
I recently went to Old Navy on Serene.... It was very late on a Sunday... they were 10 minutes till closing! Donna was Very Sweet helping me find a pair of jeans ....Also the cashier Renae let me know about an Old Navy Credit Card... Yes of course I signed up for one! Ladies..... I just want you to know that at closing time your Customer Service is Outstanding & they are LUCKY a to have you! I definitely hope to see both of you again especially now that the Holidays are coming! Five Starts Out of Five! Thanks A Million... Your Both Very Much Appreciated Donna J
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September 2023 by corey oles
A bit of a wait in line to check out. But if you look you can find good deals.
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September 2023 by Isabelle Shavlik
Good shopping they are having a big sale on womans jeans. Bought 2 pairs different styles. Great savings. I have to go back and get some $10 t shirts ?
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July 2023 by Carole E.
The staff here is amazing. Donna the manager was so helpful, kind and accommodating and the rest of the staff was working very hard on a busy Saturday.
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May 2023 by Melisa K.
Came in and quickly greeted by Kaiden. He was so sweet and thoughtful. Even offered some suggestions and showed me around the store a bit! Best service!
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May 2023 by M K
Went from a 2 to a 4 because of the nice guy that rang me up. I can't remember his name. Upon arrival, no greeting nor did anyone offer assistance. The girl in the white shirt (with ice cream cones possibly) and young man in red t-shirt walked passed me probably 4 or 5 times. No hello or are you finding everything ok. No customer service at all. It wasn't until I was waiting in line that I received such friendly and warm customer service. I really appreciated that. I wish I could remember his name. He was employee 3437628
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May 2023 by Pamela Bickell
Great service from Zach!
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April 2023 by Irma Aceves
Very friendly and helpful employees.
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March 2023 by Lance Fernandes
We don't go to Old Navy as much as we used to used to however whenever there is a great sale always try to get over there to check it out. Particularly I went in for some jeans that were on sale I noticed online however they were out of stock in the style I wanted I was assisted and I want to give a shout out to the young girl (Alohi) she brought me some jeans to try on and assisted me to purchase the style online being shipped to my house at the discount with free shipping she helped me every step of the way through the process of the purchase considering I wasn't spending a lot of money she really took the time to help I will definitely consider going back there more often and hopefully getting her assistance great experience because of her help I bought more than I intended to.
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February 2023 by celita G
Eh not much of a selection right now with the transition of seasons
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January 2023 by Evelyn R.
Came in on a Wednesday night. Was probably the only customer in there. NOT ONE employee greeted or said ANYTHING to us the whole time there. About 20 minutes total. Literally spoke to no one until I went to pay. Not even any eye contact to acknowledge a customer in the store. I'm not expecting royal treatment, but holy crap what happened to customer service and just having manners???"Hi welcome, let me know if you need anything!" Is literally all it takes lol. They don't have many options at this store for some reason. It just seems big and empty compared to other locations. Fitting rooms were messy which is understandable sometimes, but not a dead Wednesday night?? Went to the shoe store right next door and was greeted and offered assistance IMMEDIATELY upon entering.
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January 2023 by Taniko Booker
My family love this Old Navy
