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January 2024 by Eric Dixon
They are friendly and they have good deals online.
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November 2023 by Lala's Channel
I had an order to go pick up at this store, but I got a receipt to my email and I thought, maybe they will hold my order for 24 hours like the store at Best of the West (BTW way better customer service). I told her briefly why I couldn't pick up my order, and it didn't phase her. She said she had done all the returns earlier today. I told her the store at Best of the West said they can hold my order for 24 hours. I assumed this store would do the same. But she sounded so rude at the end by telling me in a rude tone of voice "have a good day." She didn't care about what I told her. The customer service from her vs. the one at Best of the West was the complete opposite. I don't think I want to shop at this Old Navy again. If she's been having a bad morning or bad week, that doesn't mean she should take it on customers.
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November 2023 by Joseph Jackson
Was a nice looking store, everything was in its place. Prices at Old Navy have sky rocketed but it’s ok.
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November 2023 by Mercedes Hart
Busy but decently organized and friendly staff
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October 2023 by Jo Sittig
Better selection of clothes, even for those is us over 60yo
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June 2023 by Amy Zafarano
Good selection and great prices. I saved more in discounts than I spent.
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June 2023 by Lupe S.
My son with special needs was refused access to the bathroom during normal business hours. I had to beg not 1 but 2 people, one of which was the manager to please let us in. Manager states both bathrooms were being mopped and that's why they was not available. Upon arrival to old navy, the employee was seen NOT mopping. The old navy employee had a household Green Swiffer Sweeper Dry and Wet mop, which was turned upside down while she was tossing the white insert away; while doing this she talking through her left ear pod. On the right side was the old navy speaking device they all use. Not sure if a household Swiffer Sweeper is an approved commercial grade cleaner via CDC standards. To recap the incident: My adult disabled son had to go to the bathroom. I saw both bathrooms were open (doors were open) and not in use. I asked the Old Navy employee if my son could use the bathroom. I was told no. I was begging the girl to please let me in, which she then said she couldn't. I then said my son needs to go to the bathroom, the girl said let me ask my manager. The old navy employee (by the bathrooms) then stated that "my manager said no". I then asked to speak to the manager. By this time my adult disabled had pooped his pants, I could hear it, see it and smellIt. Once the manager came, i had to begged her to please let my son use the bathroom. The Old Navy Manager said the girl was mopping, but I could see , she was NOT. There was NO yellow caution sign up when mopping, just a large gumball machine blocking the entrance. Cameras can be pulled up at that exact time the bathrooms were approached by myself to verify. The "Wet Floor" yellow caution sign has to be up, which is legally required to be put up when mopping per OSHA: 29 CFR 1910.145(c)(2). If old navy mopping the floor was legally asked if they put up a yellow caution wet floor sign up when mopping - yes or no? Old Navy employee would have to answer "NO". As there was NOT one. Instead they use gum ball machine; cameras can be pulled up. ADA, State of Nevada, & OSHA Laws in Violation:- NRS Chapter 444 Sanitation: nevada.public.law/statut…- NRS 444.049 - Reporting of violations of requirements concerning availability of toilet facilities to public Nevada Revised Statutes: nevada.public.law/statut…_ NRS 444.048 - Areas leased by public body to provide public service required to have certain toilet facilities available to public - Nevada Revised Statutes: nevada.public.law/statut…- Section 4 - General Sanitation - Southern Nevada Health District: southernnevadahealthdist…- OSHA Specifications for accident prevention signs and tags: osha.gov/laws-regs/regul…
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May 2023 by Brenda Miller
They friendly and helpful and polite.
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April 2023 by Amanda
This is my favorite location in Vegas. It's not as convenient a location as others, but I'll drive the extra distance to shop here. The kids section and selection is always neat and well stocked. The women's section is clean, well organized and stocked. Plenty of size options. The staff is always helpful and friendly.
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February 2023 by Bella Jameson
Omg they had Jean jackets for 6.99. I can't believe the deals
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January 2023 by Mari Skinner
They really don't have much for men as they do for women and children. But, when you have a few dollars and are in the mood for new jeans, this is the place.
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January 2023 by Keo Vanhsouphet
Good deals waiting to be found during rhis time of year...
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November 2022 by Ethan Z
Everything you expect from a reputable clothing store. Lots of choices, very friendly people, and easy to find everything you need. The guy at the checkout was super friendly and very helpful. He answered questions that he probably had answered hundreds of times like it was the first time. The store manager was super informative and friendly. I highly recommend this location.
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August 2022 by Linh H.
I always love to shop at old navy.. I bought a lot of clothes and retail associate who help me has great patience and excellent customer service.. Her name is Renee ;)
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June 2022 by Colette H.
In the morning it's fun to ahop around. The music is fun & the staff are alert and helpful. Good deals this week.
