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December 2023 by Adrienne Acosta
Amazing experience, the employees understand the weight and artistry of Off-White’s collections and it’s laid out so well. Very knowledgeable and warm customer service
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September 2023 by Carisma Kan
They’re closed and it’s only 7:45 PM. It states that they’re open until 9 PM.
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August 2023 by DaShar “Dāō” Holloway
They closed the store at least 20 minutes before the end of store hours. It looks nice inside though.
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May 2023 by Brandon Dilger
Google hours of operation are not accurate. We sprinted a mile to make it before 9pm close on our last night in Vegas and were turned away at the door at 830pm. Staff were incredibly rude to us and wouldn't let us in to even browse. Terrible customer service and will not receive our business. Go to another luxury store instead, there are plenty. Off-White, do better.
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May 2023 by Michael Melnychuk
Took a taxi over an hour to shop here and hours are wrong on page. Everything else around it is open it until 9 pm and it was 755 pm when I showed up. The online time says closes at 9pm. Poor service for a high end brand.
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April 2023 by Carl Brigden-Carey
Amazing store amazing people Abby was super helpful polite and awesome, lovely person ❤️❤️
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December 2022 by Iqbal Khowaja
Upscale clothing and accessories for men and women.
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December 2022 by Alyssa Markel
On October 21st, 2022 I purchased shoes from this location to have shipped to my house. The shipping label was created but the package was never picked up according to UPS. After over a month of being in contact with them they still have not sent my shoes out and have not initiated a refund. They have literally stolen my money from me and will not give me my money back or have even sent my shoes out at all. I tried calling customer service but they let me know they only help with purchases made through the website. I am still out $700 and no one really seems to care. So hence the 1 star review since they have basically stolen my money. Just buy product from the website and avoid this boutique at all costs.
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December 2022 by Luis Valencia
Terrible Service!!! The staff wasn’t helpful and with no intension of selling their product. Not buying there anymore.
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November 2022 by Anne T.
Today I made a "pilgrimage" and had an unexpectedly incredible time! It was important to me to go to one of Virgil's stores, especially a few days before the anniversary of his death. I was warned that the employees at this location were not welcoming or "nice". As I walked in (wearing a vintage Off White Equipment long sleeved shirt nonetheless), I was greeted by this wonderful young woman. She recognized the shirt right away and we talked all things Abloh for about 15 minutes and it was simply perfection. It was obvious she was passionate and knowledgeable about his work. I could not have asked for a better "tour guide" as we walked through the store. I disclosed early on that until I bought a winning lottery ticket, I was not able to purchase anything in the store. Not only was she completely fine with this, she still encouraged me to look at all the amazing pieces and touch anything I wanted. I believe she was just as happy as I was to talk about this visionary creator and the tragedy of his passing.I hope to some day return to the store, with enough in my pocket to buy one of Virgil's pieces and I just hope she is there again. (Oh how I wish I could remember her name and give her the credit she deserves.)If you are in the store and find yourself being helped by a beautiful young woman passionate about the designer, you are so lucky. Even more so if you too are a fan of Virgil's and know of the company's history.XOXOXO ...anne
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August 2022 by Edward Peng
Great service but they don’t have the right size for me (sold out)
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July 2022 by Supreme Drone TV
Can’t not give 5 stars to any off white store anywhere, RIP brother
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May 2022 by Mickey N.
I was so excited the whole day just came to this Off- White store in Vegas wanting to buy a messenger bag and a shoe but hell nah. The 2 store employees dont seemed to give a damn. It's not like I came in there with tank top and sandals. I'm wearing my Off-White bag and shoes........ but they still only had conversation with each other the whole time I was there. Not even a greeting. It was an Asian girl and an African American man the employees. So forget it...........I'll just go buy at another store or online. I came here on Friday before Memorial Day around 11:30 AM. Not like I came in when they first open and they were trying to get ready to open. They lost on $3,000 LMAO but they don't care They only probably making minimum wage so..........LOL the Hispanic doorman is friendly and nice so kudos to him.
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April 2022 by Greg D.
Great store Virgil products lives on. Shirts shoes purses belts alot of products check out the other stores don't be a cheapo though lol welcome to Vegas
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February 2022 by Cj W.
Really simple...bought a $1200 sweater in store at Wynn shops. I did try on in store, I asked if I don't like it, can I return? They said yes. Tried on again, didn't really like fit. Then next day, they said no. Only exchanges and store credit, it's on your receipt. I said you wouldn't know that until after you purchased it. They said, we also have sign at register, They didn't have I said if I ordered the same sweater online they would take the return and credit my card back. That's it. Oh well...will never return to off white, and if they simply credited me back would have done honestly probably a ton of business in future, so short sighted on their behalf.