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December 2023 by Ashley G.
Here checking in at 6:15pm. Check in was at 3pm... she said our rooms are not ready. Housekeeping has left already... this is so ridiculous. Checked in the room, smells like weed. Sheets are ripped, restrooms look like they were half ass cleaned, mirrors are dirty, looks nothing like the rooms that are posted on their website. I went to the store and bought Lysol to Lysol the F out of this place. We will never stay here again. Do not recommend. TV doesn't work, they were supposed to waive the amenities fee for both days, I got charged for both days. My friend who stayed here as well had an awful experience too. The worst part was when he called and asked for a "do not disturb" sign, they told him to come get it even though it was their mistake for not putting one in the room. Don't stay here. Pay a little extra to feel like your staying in a clean place with better customer service.
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December 2023 by Courtney A.
We loved staying at the Oasis at Gold Spike. The rooms were clean and nice and we were in a great location. I'm always super blown away about how wonderful the staff was especially Brandy. She was super helpful during our check in and making sure we had a good stay. Thank you again! We will be coming back! Thank you Brandy!
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December 2023 by Darla Ann Matias
Always my go to. If you are not worrying about the amenities and the upscale hotel stay, this is the spot for you. No children hotel, but I travel without children so it works for me. And the location is in one of my fav spots to be "Fremont"Rooms: A little outdated as far as the furniture and beds, it's a older spot but it provides what I need. Parking is free!!!
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December 2023 by Art Hogarth
Quaint and "Old School" Vegas hotel! We have stayed several times and although not our 1st choice, it is always our 2nd when checking around Freemont Street. Staff is super friendly and always helpful. The club area is always fun and you never know what you're going to experience. Will be back soon I'm sure!
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December 2023 by Penelope Alexander
Ive stayed here multiple times W my husband & my friend's,Eachtime has been nothing short of wonderful.The location is within walking distance of Downtown Fremont Experience & the freeway is only a few miles down the road,The rooms are always clean & neat,And they have a nightclub/Lounge right dowmnstairs as well as many life size games & activities outside.Noteworthy details: Brandy at the front desk is always available to help W any questions or requests
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December 2023 by Aimee Buderer
The staff at the oasis was absolutely amazing!! Everyone I encountered on the property went above and beyond!! With saying that, due to reasons out of their control, will not stay there again or recommend my friend to stay there. There are some false advertisement about the property and the night club at the Spike caused me as a losing guest many inconveniences. I was on vacation and was made to feel like a criminal. I will stop and say hi to employees on my next trip but will absolutely stay somewhere else.Walkability: Right by Fremont St which was great
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December 2023 by Damien T.
Nice hotel here by Freemont, We stayed at the oasis for a weekend for a concertand was pretty satisfied with my stay. Brandy at thefront desk was super helpful and took care of us during our stay. Definitely I will come back.
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November 2023 by Rosie O'Kelly
I have stayed here for years, but I am concerned that routine maintenance is not being done. Bedside nightstand tables are worn and unsightly...toilet paper rolls falls out of the holder...tiles are loose on the floors...sinks don't drain...the list goes on. The bright side is that staff are wonderful.
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November 2023 by Raf A.
The staff was great. Room was clean. And Brandy at the front desk was awesome! The nightlife was fun and I would recommend to everyone!!!
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November 2023 by Elidet Reyes
I stayed here a few times. It is gated and it's not quiet, so they provide earplugs!I have enjoyed my stay and prefer this when I'm in town for a day or two. I come for work, so it allows me yo work from the room and then walk to Freemont Square.The employees are AWESOME. Each time I checked in, it was a different person who helped me and they were all patient, provided clear info and very polite.
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November 2023 by Jeffrey
Absolute worst experience I have had with a hotel in my entire life. Let me just start by saying they surprise you with an unexpected fee of 100 dollars and say it is just a deposit in case there is any damage to the room and that they will return the funds to you in 3-4 business days. No such thing happened, even though we left the room cleaner than we had found it! We not only didn't get our 100 dollar deposit back, but we got charged a second time for the resort fee. By the way, I had worked in the hotel industry for two years, and we always waived the resort fee upon request, but when I asked the receptionist if they did that here she gave me an attitude. The room smelled like cigarettes despite being non-smoking, the TV didn't work. Not even a microwave in the room or in the lobby. No continental breakfast, and all the snacks at the front desk were 3-4 dollars for something as small as a granola bar. The bartender was very cold and unfriendly. Parking was extremely limited, seeing as how there were only ten or so free spots, especially given the fact that they have over 500 rooms. There was a drop-off box where you could leave your keys for express checkout, and it said if you left your email on there then you would get an online receipt. Still waiting for that receipt. I worked for a hotel before, and when we got new guests we only authorized the funds on their card and didn't charge them until they checked out, and when we first checked in at Oasis that is what the receptionist told us as well, but immediately after we checked in we saw they already took the funds out of our account. Everytime I walk in the lobby I don't see the receptionist working, just chatting with her friends. The staff here is negligent and gives off the impression that by doing the bare minimum they are doing you a favor. We weren't even there to party like most people in Vegas! We were only there for my spouse's immigration court hearing, and we wanted to spend the night somewhere and relax because we had a long drive home. Oh, speaking of which, I tried reaching out to them a couple days before my reservation asking about the resort fee and they couldn't even be bothered to respond. Absolute worst experience I have had in a hotel in my entire life, and this is coming from someone who worked in the hotel industry.
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November 2023 by Jenna Wooster Scordato
Brandi was so helpful & made our check-in/check-out process really easy. This spot was truly a 2 minute walk from Fremont Street, saving us multiple Ubers every night. We will definitely come back, this is a diamond in the rough that allowed us a great location at a fraction of the price.
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November 2023 by Nani Alvarado
We are currently staying here and so far love we love it. Room is great especially for the price and the staff was super welcoming and nice. They have been super helpful. It’s located right next to the Fremont strip.
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November 2023 by Curtis Albright
There are only two qualities of service that are worth mentioning on a positive note. The first is security: the elevator wouldn't work unless you had a room key to activate it. Nice feature. The second is the A/C: worked nicely in keeping the room cool.For the rest... forget it!The bed slanted down from foot to head and every time we moved there was a loud metallic popping sound from under the mattress like a slab of tin was slid underneath for support. There were no USB ports for charging our phones. The tub was slow in draining during showering and by the time we finished were standing in ankle deep water. The floor was laminate flooring and not well swept. My girlfriend stepped on a small broken piece of glass! Watching TV of an evening was a nuisance as we kept losing the signal. By accident I found that if I stood at the foot of the bed the TV worked nicely! Room service is every three days unless you ask for services otherwise. We weren't informed of this and ran out of tissue and toilet paper the first night. Thankfully the office had extra supplies. Parking is in a lot accessible to the office and room. It is a city lot that is allowed for guests to use free of charge. And though my parking pass/permit was displayed from the rear view mirror, I STILL got a parking ticket. Therefore, a portion or my vacationed afternoon was spent going to the city parking citation office to contest the citation as no one in the Oasis office could help.So, to sum everything up, the stay was far below expectations and on a grading A thru F scale I'd give a grade of D minus!!
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November 2023 by Vlad Cepish
Not the most pleasant experience from this hotel. The reservation was made in advance, we tried to contact the reception and find out the details of check-in, but no one answered for several days. At the entrance we were a little surprised that it was necessary to make a deposit of $100, which for some reason was never returned. I asked for a receipt when paying, they told me that they would give it as soon as we left. Leaving the card with the written email in the box, we left. Several days passed and no check or refund of the deposit was sent. I also want to note that the staff at the bar is not competent and does not even understand alcohol. when I ordered Cointreau, they brought me a completely different drink (grand mariner). I was disappointed with this service, I wish you an improvement in the service.