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January 2024 by Boris Williams
Rude as hell. Tried to open an account and everyone acts like they’re too busy.
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September 2023 by Dave D.
Responded to the link Sandy M. provided. Sent the additional info requested. That was about 2 weeks ago and to date I have not even received any response of any kind. Seems that the bank wants all to think they care, but .................
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August 2023 by Marilyn Seetin
Outstanding service! I needed a local bank, quickly on a Friday afternoon. After being told "not possible at "chain banks", Darline welcomed me in and quickly opened both accounts and helped with a notary. So glad I called!
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June 2023 by truth
These people that work at this branch discriminate and are racist. I lost hundreds of dollars because of their unkind actions. Best believe they will be held accountable. I've already contacted a lawyer, different agencies and the FDIC. If I were you I would steer clear away from this branch and don't invest not one penny into their establishment!
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May 2023 by Kris E.
Awful bank!! minor error in direct deposit (savings instead of checking) caused a 5 day delay in my getting my paycheck. EVEN THOUGH THEY COULD SEE FUNDS!! Was told it would take days to fix error....awful awful awful........
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May 2023 by Richard Boatright
The staff there are very accommodating for seniors
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February 2023 by Phil
This Bank is 100% Shylock! They pay garbage interest on Savings Accounts. Poorly Managed. Scammers.
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December 2022 by Junior Pacheco
Customer service is a joke.and they charge u 8 bucks to cash ur check
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November 2022 by DeeDee Trusty
NSB should change there advertisement on Google saying the bank closes at 5 pm ,however the drive-thru is open till 6 pm. This is a complete lie for there was a atm and no open drive thru,it doesn't feel good to be let down especially when we came 20 miles to go thru the drive thru...., I'm sure I'm not the first to be disappointed, and I'm sure I won't be the last as long as they continue to miss lead people into thinking they can go thru the drive-thru...
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June 2022 by Drew Thomas
They apparently do not answer their phones for anyone. Calling NSB "customer service" is an absolute joke. I was advised by CS Agent that this branch, MD & DI, would be open today ( Saturday ) for drive-thru. I drove there and saw they had lanes closed. Intercom conversation revealed "only the lobby was open". Could not go in as I had my dog in the car. It should not be so difficult to transact with a bank. Get your service together, NSB!
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June 2022 by Elizabeth Phillips
I been a NSB customer for 4 years now. Never had any issues. Always good customer service every time I go in.
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June 2022 by Drew P.
They apparently do not answer their phones for anyone. Calling NSB "customer service" is an absolute joke. I was advised by CS Agent that this branch, MD & DI, would be open today ( Saturday ) for drive-thru. I drove there and saw they had lanes closed. Intercom conversation revealed "only the lobby was open". Could not go in as I had my dog in the car. It should not be so difficult to transact with a bank. Get your service together, NSB!
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April 2022 by Jin Kim
Embodiment of incompetence manifested into physical form.
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March 2022 by Mr. Gooderson
Awful people at this branch. Four (well salaried, I am sure) bank employees around doing nothing but chit chatting with one another instead of taking care of their banking customers. Should be ashamed.
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February 2022 by Marko Cogoljevic
Horrible bank, Horrible service.
