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February 2024 by Dezirae Lawrence
Gregory was Amazing! Answered all of our questions. Extremely fast and friendly. And now we officially bank with Nevada State bank. We even went to the same high school, small world!. Your awesome Gregory!!!!!
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September 2023 by Angelina Carranza
Worst banking experience ever at this branch. The manger and customer service are horrible.
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April 2023 by Victor1015961
I went to the branch in person spoke with Sam swaleson (manager). He wasn’t really able to get me all information for a auto loan under my business so he said he was going to call me back and he never did. So days later I went to the branch in person and you can’t tell he did not want to make time for me because he kept sending a guy back and forward and when I will ask the guy for info about the loan, he didn’t know so he had to go back and ask the manager. It would had been much easier for Sam to just take me and talk to me more about the loan and how it works instead of trying to avoid me and waste my time. Sam did not even have a client with him at the moment. This manager needs to be re trained or more professional because if that’s how he treats his customers I will rather take my business somewhere else.
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March 2023 by Alex Aguilar A
Worst branch of Nevada State Bank that I have ever been too. 1 cashier open with a crazy line of customers and when I told the manager Sam that he should open another register he said "My staff ia taking care of more important things" so I assume the staff is taking cae of more important things than taking care of the customers. Definity nothong compared to other NSB branches where they really take car of you. This manager should be FIRED since taking carr of people is not his priority at all
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February 2023 by Ashok Kodituwakku
Too slow , they don’t know their job
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December 2022 by Zone 2
Literally the worse bank I have ever done business with. First, I open an account and reminded the Banker of the address my ATM card needed to go to. After about 12 days I spoke with a manager to ensure my card went to the correct address and she told me it did. A few days later I find out that was a lie. I went back and spoke with the original banker and he told me he mailed it to the wrong address (sending my card and pin to the wrong address). He also said he would express mail it. Come to find out that was a lie. It had been almost a month no ATM card. To top that off, I made a cash deposit that took 6 days to show available and 3 ACH deposits that took over a week to show after they was funded by my other bank. This bank is horrible. You better definitely read the other reviews.
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October 2022 by D V.
Atm always out of service or Can't withdraw, there's always an issue. Glass always in the parking lot. Nevada state bank starting to be disappointing, not many around and some closing making harder to bank with them.
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September 2022 by m b
Literally the worse bank I have ever done business with. First, I open an account and reminded the Banker of the address my ATM card needed to go to. After about 12 days I spoke with a manager to ensure my card went to the correct address and she told me it did. A few days later I find out that was a lie. I went back and spoke with the original banker and he told me he mailed it to the wrong address (sending my card and pin to the wrong address). He also said he would express mail it. Come to find out that was a lie. It had been almost a month no ATM card. To top that off, I made a cash deposit that took 6 days to show available and 3 ACH deposits that took over a week to show after they was funded by my other bank. This bank is horrible. You better definitely read the other reviews.
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September 2022 by Marie Marie
Just look at the reviews. It’s the literal slowest bank service I’ve ever experienced. It takes 20 minutes to stand in line when there’s ONE person in front of you. AWFUL
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July 2022 by Mike J.
Issei was a great help, helped me with multiple different transactions. Poor guy was told to stop spending so much time helping me. But he was great, helped me with multiple things. People like him are the reason I switched over from national bank like Bank of America
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January 2022 by Jennifer Murillo
Customer service is horrible, I called over the phone and was hanged up twice. I wouldn’t recommend this place to anyone because when you need something resolved they just ignore your needs. HORRIBLE!!!
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November 2021 by Mohogs Moma Gebabii
the cashier Kayla is one of the rudest people I've ever met in my life she shorted my money and then got a attitude with me she was very rude very disrespectful I wouldn't recommend this bank to anybody and the fact that my bank wanted to guarantee funds meaning they wanted to hold the check for 14 days to make sure they got paid off of these Banks that's the red flag to me as well
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August 2021 by La Mamba
Service horrible
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June 2021 by Kody Barrera
Second time I’ve went for an account and horrible service no one says hi no one smiles horrible place I left and will be going to another bank
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November 2019 by Shelley Dunkle
I've been with this bank & this specific branch since February 1992. The personnel go above & beyond what any other financial institution can imagine. They are the best, without a doubt!
