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May 2023
This branch never answers the phone and when you go in, they're clueless. Nobody knows what's going on and you get different answers every time. NSB overall is horrible to bank with. I do not recommend them at all.
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January 2022
Excellent customer service. Tellers are very friendly and fast. One specific teller is always amazingly happy and helpful and makes everything so much better when he is around. His name slips my mind at the moment. I've never had a bad interaction with this bank from setting up my first account till now.
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September 2020
Poor customer service sitting in drive thru 840am no one acknowledge me. Called the branch and was told they don't open til 9 in the drive thru when sign says 830am.
