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March 2024 by Janae Smith
By far the worst customer service I have ever received! I purchased the at home internet from store manager Luis 2 days ago because he stated how great the service was however when I tested it out it was complete trash! When I came in to return the device he refused to return the item due to missing the top card board piece to the inside of the box! I expressed I may have trashed it being that I had no intention or returning the device. Also I explained that being that he used another address other than my address I was not able to even try to watch Netflix or Hulu because he used an address that wasn’t mines to sign up for services because my service area was not eligible! I will not purchase anymore devices from metro after this experience!
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September 2023 by Google user
David is very professional and helped us quickly. We needed service and he did everything within 20 min. Will be back here!
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August 2023 by Dibars 1
David is very professional and helped us quickly. We needed service and he did everything within 20 min. Will be back here!
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April 2023 by Ashley Kane
They are good at what they do at Metro I have no problems with Metro sometimes I do have problems not with them directly but which with a different company
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March 2022 by Ayreth Navarro gonzalez
Great service by the ladies there !
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February 2022 by Darren
Rude, unprofessional and unethical individuals at this location. Funny how I was given one price over the phone by a worker here and then was given a totally different price that was higher when I arrived and they seen me. I wish these businesses and franchises would stop letting a certain demographic take over and run these locations solely. It’s always a sense of bigotry and attitude anytime I decide to come into here and certain Wells Fargo locations.
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December 2021 by Tee Sosa
Manuel was super helpful super fast we were impressed thanks so much ?
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January 2021 by Julius. T. Charles
This is a very good place to get something for your Phone and get your phone connected and get a brand new phone.
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November 2019 by Steven Nadeau
The worst customer service. Metro PCS arbitrarily changes your due date and then imposes a surcharge due immediately. Metro PCS cut off phone services after the bill is paid in full. STAY AWAY FROM METRO by T-Mobile.
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September 2019 by Sharon Morales
I was able 2 get the LG5 for $69.00+ $35.00+$60.00+ ins 4 grand total of $185.00 today. But I got a phone call & had 2 leave. I'm already with T-Mobile 4 20 yrs.
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February 2019 by Anon Anon
This Metro is Boomin. The employees here are very helpful and seem to have such good energy surrounding them. It always feels good to come here, like Im not a bother to them. They are bilingual as well!
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January 2019 by Cass B.
Went in for information on devices, prices and plans. I was not greeted upon entrance, even though there a couple of girls behind the counter. As I approached the counter, I was not acknowledged. Instead, I had to stand there while the girls finished their gossip session. Really? I proceeded to ask questions (to which I actually already knew the answer), and that told me everything I needed to know. I think her name is Melissa. She knows more about the Kardashians than the company she works for. Sorry, you didn't earn my business. Buyer beware.
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September 2018 by Marcus Barrera
I come to this store anytime I have a issue with my phone everyone that works here has a great personality and is fast at what they do best metro store I ever been to !!!
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September 2018 by Bob Neil
Informative and courteous.
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July 2018 by Yolanda Zarate
Was charged for stuff that I didn't ask for and the employee's demeanor changed once I bought the phone.
