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November 2023 by Secret S.
Bad quality Do not waste your hard earned money on a bad business that need to be shut down ASAP
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October 2023 by Mona L.
They sold my daughter two bad tires. I go up there the next day and they just started laughing at the tires. Then the lady comes over and says 'oh well it's not leaking so that means it's a good tire' I asked for them to replace the tire and informed them that they sold her two different sizes and now the car is leaning in the frontThey are a rip off and they need to be shut down and not because of my situation but because I'm sure they a lot of these situations
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October 2023 by Mary S.
These guys saved me in a serious pinch. One of my tires blew out last night, had the car towed here in the morning and asked for them to replace all 3 of my other tires just to be safe and they had me out of here in less than an hour/hour and a half. Very quick and friendly service, great price as well (even though I was not expecting to spend this much money coming out to Vegas.... But hey, you live and you learn!) Thanks again Ezekiel and Luis who helped me get home safely. God bless
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February 2023 by William C.
I just needed a quick tire repair and I think it was the first place I've ever gone to that just fixed the tire and didn't try convincing me I needed 4 new tires and a rotation or whatever. Super quick and friendly and cheap.
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February 2023 by Andrea A.
I took my car here for an alignment and 4 new tires. I thought it was great until a month and a half later my front two tires were already being worn in and the wire was showing through. I came back and had all my paperwork and when they started to work on the alignment I realized they never did an alignment the first time around. They then proceeded to tell me that they can't do an alignment because there are other problems. I said if there were other problems when I first came in, could they have done the alignment and they said no. So I was charged for a service I never received then was told they can't help me because I needed to get the other work done. I told them I only came here because Im from out of town, I work 7 days a week for 12 hours, I can't go anywhere else. The night manager was EXTREMELY rude. Unprofessional. I love helping out smaller companies but this was beyond ridiculous.
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August 2022 by Jean-François Garneau
(Translated by Google) I went to have my RV tires rotated and received fast, courteous and quality service. They took the time to check that every bolt was tight.(Original)J’ai été pour faire la rotation des pneus de mon VR et j’ai reçu un service rapide, courtois et de qualité. Ils ont pris le temps de vérifier que chaque boulon était bien serré.
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June 2022 by Joseph B.
Was ripped off $855 from this place. Brought my car in to get my ac fixed and they told me my car needed a new compressor so I paid for that and then the next day it stopped working again. I brought it in again and they replaced the compressor for a second time but then told me it was actually my electoral system that was burning the compressor? My compressor is run by a belt system that has nothing to do with the electrical system. I asked if I could see my old compressor for actual proof it had burnt out and they said they didn't have it anymore. So they just essentially just replaced a perfectly fine compressor in my car for $855 and won't offer me a refund or put my old one back in for me. Such a scam.
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January 2022 by John L.
Returning to my former neighborhood mechanic was as smooth as a warm cup of tea. That is the type of welcome I received from Yolanda. Awaiting to accommodate my vehicle needs no matter how busy the garage may appear. The staff was able to diagnose and repair within a few hours . Refinancing was available with a few simple clicks on their computer. A reminder of their excellent efficiency. As I drove off their parking lot onto Decatur blvd my vehicle felt like a smooth sailing air balloon towards the mountain highway. The radio played Rocket man by Elton John. "Burning out his fuse up here alone. Rocket man" On that lyric I suppose anyone"s vehicle can burn up a fuse here in this dessert of ours. Thankfully there are places like US tire so that we do not have to be alone when it comes to our vehicle repairs .
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July 2021 by Ely M.
Do not go here!!! SELL BAD TIRES ! Came for a whole set of tires all four new 4 -5 month ago and wouldn't give me my warranty they wrote on receipt for a year .. came in 7/16/2021for one tire that was low on air .. and I work across from them and tire was fine in the morning not flat car was parked all day till I got out of work when I notice low on air I had enough air to go across the street had me waiting 15-20 min while they were unloading tires and playing around throwing the tires around .. when it came time to check it they took tire of my car and told me I drove it to long which is why my tire was ripped from back when The store I work for is across from them .. first of all why is my tire flat no nails no glass nothing even tho we asked them to take of tire from rim to see if it could of been something inside like that we would of understand they said no owner/manager came in saying no warranty he just glanced at it and said no owner told us to go to another tire shop get a tire from them and have them tell us it was there fault with a letter and then he will give warranty if he was professional he would of looked into the tire more to see what exactly was the problem if there new tires shouldn't have gone like that so quick... after we argued I asked him okay what the deal your gonna give me now and says I'm not giving you nothing free I response with I'm not asking for free I'm telling you what deal are you gonna give me and then replies with I'm not serving your car no more leave that he has the right to refuse service .. I tell him he shouldn't write down he gives warranty when they make up excuses just so they don't have to replace it ... I ask him to put my tire back and he said no I had to put my tire back on my own !!!! That when I get more pissed of they are not giving me my warranty fine and don't want to put another one which I would payed because he doesn't want to have the same issue fine I'll leave but not put my tire back when they took it out one of his workers wanted to help me out but owner didn't let him ...once I told him they took it off they had to put it back on he was upset and told his worker to put it back on.. had to go to another tire shop and I asked them if they could tell me exactly what was the cause for what happen to my tire being as they are professional he said that the tire was wrong size for my rims being said that what caused my tire to end up like that .. so being that said US tire is not professional at all they should of checked my tire correctly and notice the tires they put were not meant for my rim it there fault they are the ones that put those tires I did not ask for them since I don't know about sizing in tires his workers put that tire size on all four ... the other tire shop I went too for my new replacement told me all my tires were wrong size and it was gonna happen the same thing again .....karma is a b'""h and ima make sure everyone knows about his shop and what he did
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March 2021 by Karla O.
Needed my spare tire fixed and an oil change. They did everything in quick time and answered every question I had very professionally. Highly recommend!
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February 2021 by Jez C.
Worst experience ever ! So I went to get a flat fixed at the 3801 Sahara location and sure enough they told me I couldn't fix it and I needed a new tire.So that's what I did.$120,no problem..So I get home and notice the black on my rims all chipped and peeling off.Basically they messed up my rims that were only blacked a month before.I went in early Monday morning,a few days later.The first guy couldn't speak English and said to call the other location.Couldn't figure out why they couldn't deal with this.And then the guy walks out from the back who actually replaced my tire.I show him and He literally says it must have already been like that. " Are you kidding me ? " we looked at the flat together when you had the tire off my car in the water.There was no damage.This kid that had literally no people skills told me it's too bad and walked off.So then I get in my car and call the other location that seems to be their main office on Charleston.I explain the situation and get the same attitude.He said How do we know you didn't do that after ? Well I told him I have no problem going to small claims just because they don't want to accept responsibility.Oh and I also said I had a picture on my noble pics that shows the date and time ( 1 hour later ) after I paid my Bill with my credit card.This company is dishonest and pretty much are the most unprofessional place I have ever dealt with.It's now going to cost me another $150 to fix my rim.
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October 2020 by Anonymous A.
got a flat tire and my dad brought me here cause he gets his tires done here. they did great and was fast. the dude that day who did my tires was cute too shoutout to them though. it's cheap too! would totally recommend
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August 2020 by Shadee E.
This place is unprofessional I took my Jeep there for them to fix the wheel bearing and now things that were not broken also need to be fixed. They have had it for almost 4 weeks and my car still isn't fixed. Also while having my car someone trashed my car and took things out that didn't belong to them. I'm am thinking of taking them to court for taking advantage at a time like this. Things have already been difficult and they are placing another hardship on me by not having my car fixed so I can get to and from work. & that have already been paid. I would not recommend just because they have low prices doesn't mean they do quality work. Messing peoples cars up.
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July 2020 by Ronny Reyes
Great service from a nice family ran business. I was in and out within thirty minutes of arriving and the customer service was awesome and the technicians where very knowledgeable about the right tire fit for my Nissan Xterra. I highly recommend this establishment for there fair prices and kind employees along with the speedy service with a smile.
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June 2020 by Deborah R.
Just purchased 4 new tires from this place ! 4 guys jumped on our car and getting it done fast Great service