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March 2024 by LeVerne A. B. Wallace
Have been a customer of the Massage Envy for at least 18 years.The service is outanding, facility tranquil and my masseuse Dave is the best. A monthly stable for me..
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November 2023 by Sabina G.
60 minute Microderm Infusion Session and a farce! After 25 minutes service was completed. Additionally purchased anti-aging Eye treatment session. All together lasted 25 minutes!!! I won't add anything else..... Massage Envy management did not respond to my sent email.
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November 2023 by Rachelle Hulet
Staff was polite and professional. My appointment was on time. The waiting area and room was clean and smelled pleasant. Overall a very positive experience.
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September 2023 by Robert Barth
I choose this location most of the time and everyone is very nice and professional. Always have a good experience here.
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August 2023 by LN Lee
When you pay over $100 for a microderm and the lady finishes in less than 20 min ?♀️.
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July 2023 by Nelson Kranz
Worst experience in 8 years with this franchise. While the front desk staff were very cordial and exceeded expectations in helpfulness, in getting us booked, both of our 60min massages were cut short of the standard 45min. Neither completed a full body massage, missing whole body areas. My wife's first time with ME, and unlikely now to return. With extremely cold rooms, and therapist's who complained about their own backs during massages, be warned unless you know who your booked with.... Hopefully, the next experience is better.
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July 2023 by Chassatie Davila
I've been coming here for services years and the front office girls always work with my busy schedule. Flo and Carisle are amazing! The CBD enhancement is always a must with my massages ?♀️
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July 2023 by Sheryllyne Ong
They are calling 10x a day for a missed payment like its the end of the world but they are not good in scheduling. I went there and apparently they didn't schedule me in their system. Canceling and not happy. Go somewhere else!
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July 2023 by Alexandra Rodriguez
My experience is always great & prompt. Quality service here I love it.
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May 2023 by Timeless Smoke Shop
You owe our people massages. Quit acting like you can charge for cancelling but if you guys cancel you don’t even reschedule. Canceling with them they charge you. But if they cancel last minute they don’t do anything no free massage nothing just screw you have a nice day. Pay what you owe or call the people you scam back and refund.
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March 2023 by Thomas Johnson
My wife has been a memebr of massage envy for 4years. We are here on vacation in Las Vegas and booked massages at this location. Our appointments were confirmed. We paid for an uber and traveled 30 minutes to this location only to be told that they made an error ii scheduleing and could only serve one of us. At that point we canceled the appointment and asked to be compensated for the money we spent traveling to the location and was told by the store manager that Meagan, that she was sorry for the inconvenience but there is nothing she could do.Very unpleasant and unprofessional. I will surely share this experience with others.
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February 2023 by camyfai camyfai
I originally got the membership so I could keep up with regular facials. The facials here are extremely mediocre even with the best person. My face never looks any different than what I do at home. I have clear skin so there is no reason my face isn't popping and glowing. Save your money and go to a REAL spa for a facial. It might be more expensive, but its worth it and the results from a REAL spa last a good 2- 3 months. I guess I'll cross my fingers and pray that the massages here are good. Based on the other reviews, I'm skeptical but I shall see.
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December 2022 by Jack Eastes
This place is horrendous. Scheduling availability is so limited that it makes it virtually impossible to use your credits unless you have near endless free time. Experienced multiple last minute reschedules or outright cancellations. Buyer beware.
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October 2022 by Party AllTheTime
SAVE YOURSELF…DON’T BOOK WITH STEVEN ORTOMMI (female)Seems like the at Massage Envy the masseuses don’t ever listen to my requests!! (I’ve been a member for 2yrs)I ask for the masseuse to massage harder and please go at a slower pace and Steven chucked at me, then refused to go slower!! He was rubbing so fast it wasn’t enjoyable. It felt like he was in a hurry or something?!?I ask him at the beginning of the session to please focus on my feet (because I wear heels all day)but he spent 5 minutes total on my feet and didn’t even rub the toes!He seemed mad that I has specific requests!I tried to show him how I wanted my hands massaged and he responded “we don’t do that here”I am really confused DON’T SPEND MONEY HERE!$125 for 50mins NON Member$75 for 50mins MEMBERSTHE FRONT DESK STAFF HAVE ALWAYS BEEN WONDERFUL THOUGH!!!
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October 2022 by K B
Don’t book with Natalie. She last minute does not come to work and your massage gets cancelled. This has happened several times with her
