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January 2024 by Jill Ross
Yesterday I had my first ever massage at Massage Envy on Blue Diamond. So, first the positives. When I walked in the staff was friendly, inviting, and the environment was clean. Check-in was easy and I got settled in to wait for my appointment. At check-in the receptionist told me it was a bit cooler in the back so she recommended I ask the therapist to turn on the heated bed. No problem. Unfortunately for me, this is where I ran into problems. When I got into the massage room it was freezing. The therapist made sure the heated bed was on and he provided an excellent service, however about halfway through I almost asked to end the massage because of the cold. The heated bed is great but it doesn't do much for the exposed parts. I was shivering and just couldn't really enjoy myself.Ultimately, Patrick provided an excellent service but I cannot take the cold room and won't be going back.
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January 2024 by Ankit Garg
The Best Quality, best price and unlimited availability of Construction material (Iron, Cement etc). Extremely knowledgeable and unbiased recommendation to choose material based on requirement ? ? ??????⛩️?
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November 2023 by Alex
Great service and the people were very professional. Good value for money
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October 2023 by Sandee Brekke
Clean, friendly, similar to all the others. Good place to go for a quick massage. Extra points for offering decent facials, as well.
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September 2023 by Stephen Cue
Courteous, timely, and I had a great massage.Gotta change these seats though
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July 2023 by Lisa DM
Emma is an awesome aesthetician. Friendly & helpful explaining products. I see a difference in my skin.Bren is a great massage therapist. She really helps with tension. Very relaxing.
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June 2023 by Sampson Quintana
My visit was incredible! Karlee and Alissa were both very polite and got me in right when scheduled. Emma gave me an incredible facial! Will be visiting again!
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May 2023 by Addissun Robinson
BEWARE! They like to consistently cancel appointments. I’ve had 3 of my last appointments cancelled on me for various crazy reasons like “their license was expired!” ?? How, was this not know days prior? Very disappointed in the location and it’s staffing and I’d highly suggest booking with other locations in the valley.
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April 2023 by Robert Barge
The staff are great. The issue is the companies national scale leadership. As someone who operates on that similar level with large portfolios of business, here is my professional feedback.The staff are usually always great. The issue is consistently trying to actually get an appointment. Its a consistent problem with Massage Envy locations I attempt to visit all over the country. It leaves busy business travelers and others feeling like they happily pay the monthly membership but literally 2 or 3 out of every 10 attempts can I get an appointment. Even calling all 6-7 Vegas locations.
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March 2023 by Jenna Espino
I’ve been a member of this Massage Envy for years. I know the membership plan works and have been loyal to this location until I moved to a different state. Since moving it’s been difficult using the massages I have in my account every month. They’re really great at texting you that you payment went through, but for some reason I never got those texts the past two months and was notified by Rosie that my account would immediately cancel but gave me a heads up at 7am. I did call back and Rosie wasn’t very nice and said she already canceled it without any warning. I did explain that I’ve been a member for so long and that in January I did update my card. No text messages about my card not working and no available massages text messages since and they couldn’t explain to me why. If an account is suspended, it would be great to have notified the member sooner, instead of being so quick to cancel a membership without warning! Exact same thing happened a year ago and I also got rude feedback when I also never got notified.
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February 2023 by Tammy Burke
Horrible!!! My only day off and apparently my masseuse called in sick but NO ONE contacted me!! What a waste !!! And NO I work and can’t reschedule! So unprofessional !!
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December 2022 by Jacqueline Sorenson
Girl took me back to get a massage. I was told massage was 60 minutes. She started massage at 10:36 and was like ok I’m done at 11:24. I told her you know you shortened me… she said “oh no I didn’t you can speak to the front desk.” When I spoke to the front desk. They said oh she took you early, 10 minutes for dressing. She had an iPad that counts down. I will not return. I would not recommend. Go to the Asians at least they say 60 minutes then it’s 60 minutes massage.
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November 2022 by Jennifer H.
Jill is amazing. I've had bad sciatic pain for three months. Two sessions with Jill, and although it is not completely gone, it has improved SIGNIFICANTLY. I'm looking forward to my next session.
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October 2022 by Karla Burch
My first experience was so relaxing I do feel front desk needs more assistance to assist guests but they are great overall in customer service I had Jordan and she’s great! very sensitive to my needs as far as soreness in my body, I work from home and she knew where to “hit” those spots especially hands and forearms. I recommended to my boyfriend he was happy too and let me say we are picky with who we choose. Thank you ?
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October 2022 by Mike Reimer
After 4 days of climbing at red rocks I needed a massage to make it through the rest of my adventures. Jojean was available last minute and I received the most healing treatment. Friendly, efficient scheduling and check in.
