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December 2023 by Mali Kasina
Popped into Mac for foundation, but ended up finding something way better: Nina! ✨Not only did she flawlessly color match me and pick out amazing lip colors, but she even helped me score the perfect December birthday gift for any MAC lover (including myself ).But the best part? Nina's customer service was next-level. She went above and beyond to make sure I got the perfect match and products. Seriously, ask for her next time you're in the store – you won't be disappointed
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December 2023 by A S
You know customer service is good when you find yourself thinking about it a few days later. I was served by a make up artist who was as lovely as they were professional. I came in early afternoon on 18/12/23 looking for a foundation, bronzer and eye palette and they advised me perfectly. Also learned about the charity work the company does through them (they spoke about it with heart!). Mac should be really proud having talented and personable staff like them as the face to their brand!
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December 2023 by Kimberly Otchere
Amazing service!
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October 2023 by Ashley W
Ivan was absolutely amazing!! He was so sweet and helpful for me and my friend Emily. Gave amazing recommendations on foundation and lipstick.
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September 2023 by Bridgitte Ornelas
Very attentive
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April 2023 by Cassandra M.
I recently went to have makeup done for my son's birthday. We had appointments and unfortunately the store was not staffed sufficiently as they got slammed while our makeup was being done. Come to find out there were more people just hiding out in the back. Ivan, who did my makeup, was absolutely amazing and took everything in stride. Unfortunately, the supervisor on duty was not as compassionate and instead of asking how she could support the staff, she came and said "Come see me after." I had already waited quite a long time from my appointment time because he was helping everyone as best as he could. I found that very uncomfortable and distasteful to say the least. If it wasn't for Ivan, I would have walked out and did my own makeup. He did an amazing job and made me feel absolutely beautiful for the night! Deducted a star for reprimanding him in front of me.
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February 2023 by Torie Goodwin
I had the ABSOLUTE pleasure of being helped by Greg in the M.A.C store at The Miracle Mile Shops in Vegas. He taught me so much in literally 10 minutes. He showed me how to correctly use a color pallet from M.A.C that I’ve had for years. I mean contour, conceal and correct! He’s amazing! Run, don’t walk to this particular store and ask for Greg! He’s phenomenal and such a great soul!
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February 2023 by Torie G.
I had the ABSOLUTE pleasure of being helped by Greg in the M.A.C store at The Miracle Mile Shops in Vegas. He taught me so much in literally 10 minutes. He showed me how to correctly use a color pallet from M.A.C that I've had for years. I mean contour, conceal and correct! He's amazing! Run, don't walk to this particular store and ask for Greg! He's phenomenal and such a great soul!
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January 2023 by Kay P.
I would never return to this store. The ladies at this store lack decent customer service. They were very dry and didn't acknowledge me when I came into the store. I'd prefer to visit the town square location.
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November 2022 by Stella D.
AGUSTIN did an excellent job!! I got the eye focus option. I was going to a formal event so I wanted something natural yet my eyes to stand out. He added eyelashes and OMG those things lasted me two days ALSO I've been looking everywhere for a lipstick that goes good with my complexion and he found it!! The color is Diva. I'm defiantly coming back and recommending Agustin and this location
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October 2022 by Lisette N.
Store manager Rae is THE BEST! After a horrific experience at Waldorf Astoria, I literally ran to Mac across the street. She was able to accommodate me on a holiday weekend with their new mini makeup session. She had amazing customer service and was able to save my anniversary weekend with her flawless technique. HIGHLY RECOMMEND
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August 2022 by Michelle M.
By far, this MAC location is the BEST that I have ever been to. Visiting Vegas for the weekend, and my Mom asked me to stop by a MAC counter if I had time since the blush she wears was out of stock at her local counter. I entered the store, was warmly greeted, and the nicest young lady helped me get what my Mom needed, as well as a few things for myself. Thoroughly impressed by the customer service. The store is located in the Miracle Mile shops at Planet Hollywood. While the store was pretty busy, it was immaculately clean. I love that! With that many people, there's an opportunity for stuff to be everywhere, but nope, this place was spotless I will definitely be back to shop at this MAC Cosmetics the next time I am in Vegas.
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June 2022 by Abed M.
Typical shops , expensive things as usual, make a stop at the abc store for souvenirs and things. Many options for dining on a somewhat budget , temp tattoos, cereal killerz for a cereal flavored shake , and you have the PH casino right there if you feel like gambling. Nice thing to cross when it's 109° outside and you wanna cool off and relax.
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June 2022 by Honey W.
I had a wonderful experience at the Miracle Mile Sephora. Stephanie went above and beyond, color matching, sharing her make-up tips, and provided the best recommendations.
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April 2022 by Jay T.
I forgot my studio fix powder and was happy to see a MAC store inside the mall. It's pretty small compared to other stores and you have to go around or excuse yourself a lot to get to the make up that you're looking for, which was so inconvenient especially when there's alot of people also looking for the color to match their skin tone. Anyhow, service is good although slow because there was only 1 employee at the time of our visit. The employee remained friendly and patient, and took his time and was calm even though he was somewhat bombarded by customers. Overall, I must say I'm glad I was able to get what I needed without too much of a hassle.