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March 2024 by Dr. Tyrinia L. Robinson Franklin
The facility is nice, HOWEVER... The lady in charge of the women's dorm, is IGRONANT, DISSRESPECTFUL, and DOES NOT CARE ABOUT THE WONEN!!! I believe that her name is ASHLEY. She talks to women as is she is their highly stressed, ANGRY UNINTELLIGENT mother, and that they, the women are her 2 year old children. The rules are to stringent, also!!!!! horrible experience.
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February 2024 by Joy144
Females and children here are FORCED to sleep and shower in the same spaces as BIOLOGICAL ACTIVE MALES/MEN who cross ? dress.ITS beyond uncomfortable. And they would never put females " identifying as men in the men dorm.. Never. Actuon needs to be done. as
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February 2024 by Edenia Paez-Salcerio
Terrible experience in this place. It is compared to a prison and there are no words to describe the comparison. It does not seem to be a sharttel where sick and disabled personnel are housed; Both the management staff and their employees are of very low standard to run a place of this nature. Ami, in particular, they threw me out after 11 days for no reason. And I am claiming a health medication sent from another state and they informed me that they vote a week, the medication arrived on December 14 and on the 17th they took it away. They did not deliver it to me and now I am complaining to FEDEX and they left it since December 14 signed by the person who picked it up and it was not delivered to me. If they gave me the choice between the street and the shelter, I would choose the street without thinking twice.
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February 2024 by Gino diFonzo
Dinner meal is great if you like popcorn as a main course, 5-leaf "salads", waiting in a line of freakish psychopaths forever in the cold because "security" is worthless and lets anybody cut the line, and an obnoxious staff that abruptly cheers about how they're exploiting you at least twice while you're "eating". Will never go back, wish I never went.
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January 2024 by C Roof
Its a work program if you go long term so basically your slave labor
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January 2024 by Ojodumi Onnekikami
Stayed here off and on thru 2019 thru 2021 only thing good is the food here, only than that they didn't have no programs to help you get back on your feet, they will kick you out after 7 days, or they will reject you from even going inside the facility. And will mess with you while you are sleeping. Terrible experience. But karma is real, when you have no idea who you are messing with. And what it can cause for the world.
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January 2024 by Morray Wallace
Does not look like what Michael Baker told me and my friend's
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December 2023 by Greg M.
Great volunteer experience! We provide hundreds of meals daily to the Las Vegas homeless community.
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December 2023 by Jordan Alsip
When it's all said and done are there a few good souls here willing to help? Yes. We are grateful for the opportunity to have come here to show our children how NOT to treat people. Their are many wolves in sheeps clothing here. Management looks out for their own interest not the people. When staff break rules or the favorites of staff break rules and it gets reported. THE BEST RESPONSE WE HAVE BEEN RECEIVING IS I will talk to them and no consequences. Things get swept under the rug or I HAVE EMAILS STATING PEOPLE WILL GET TALK TOO AND OH HERES A GRIEVANCE PAPER. BUT NOTHING CHANGES no meeting, no consequences, no nothing. ONE INCIDENT WHERE WE WERE TOLD THE SECURITY TEAM WOULD BE TALK TOO WE AGREED NOT TO WRITE A GRIEVANCE AFTER BEING TOLD THAT THE ISSUE WOULD BE ADDRESSED AN INCIDENT TOOK PLACE THE VERY NEXT DAY Goes to show how "I WILL TALK TO THEM SOLVES PROBLEMS so i guess a thumbs up for effort. THEY TOOK AWAY OUR FEVER MEDICINE( which was approved by our worker JW)AND OUR CHILDREN BURNED UP ALL NIGHT WITH FEVERS AND HAD TO BE TAKEN BACK TO HOSPITAL THE NEXT DAY. AFTER MULTIPLE ATTEMPTS AND CONTACT OUR CHILDREN SUFFERED THE NIGHT IN PAIN. THIS IS DOCUMENTED AND WE WERE TOLD " HERES A GRIEVANCE FORM" Our children could of had seizures or possible brain damage from over heating. AND WHAT WERE WE TOLD "I APOLOGIZE HERES A GRIEVANCE FORM". HOW WOULD THAT FIX OUR CHILDRENS HEALTH A GRIEVANCE FORM IM CURIOUS PLEASE EXPLAIN? We had to remove our whole family of 11 because of constant DISCRIMINATION AND 0 CONSEQUENCES FOR ANY OTHER PARTY INVOLVED except our family members. 100% discrimination. We received a message that we would all be exited on the first OF JANUARY...that was YESTERDAY.. Was ANYBODY GOING TO GIVE US A 30 DAY NOTICE or anything to prepare?? THEY WERE KICKING OUR FAMILY OUT ON THE STREETS ON JANUARY 1ST. NO HEADS UP NOTHING. Did what was THE BEST POSSIBLE OPTION FOR OUR CHILDREN. Had our belongings packed the night before and left. THIS PLACE WAS DEFINITELY NOT THE OPTION.
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November 2023 by bam
I got a throat infection and they took my clothes from me while I was still there sleeping.
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November 2023 by teddyisbroke
There’s only 1/2 cool staff here other than that u have a better luck at the lottery they’re not even on point with their own rules some people will say you can’t do this but the other will say you can it’s all around confused as I’m currently stay here this is just ridiculous at this point get a ticket move to a different city and live at another homeless shelter this is ridiculous if I wanted to live here I rather go to prison they don’t even make any sense first they’ll be like “oh yeah come back at 4 if u don’t make it at 4 then wait for the 6 gate” but then they said I can’t come in since I was one minute late when I came at 4:50 it’s Bec they closed early they came out yelling and saying manage our time right please check the reviews and do not come here if u wanna come here u have better luck at prison.
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November 2023 by Enclavious Firaga
They don't have any ILP programs, job leads or bus passes. They let you stay and expect you to just find somewhere during the day. Doesn't matter if it's raining, hot, cold, or a damn blizzard. They will kick you out for oversleeping so no choice. Explains the hundreds of homeless who only come in for food. Fake people with no resources
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September 2023 by Helen B.
My daughter is in recovery there. Overall the recovery program sounds like it would be effective. There is a matter that needs resolution and getting in touch with someone there can't be done. I have made numerous calls and left messages with no return calls. I sent an email with the information I needed and a way to get back to me. I did not get a response. I wonder if there is a valid reason why a counselor or case manager would not return my calls or at least answer my email. I am not looking to break any rules by speaking to my daughter, in fact I made it clear that is not what I wanted to do. If you have any other choices then I would certainly think about another facility.
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September 2023 by Keith Whitlock
They do a good work. Friendly staff. Close to downtown. Good selection of quality used merchandise at their thrift store. Purchased a nice commuter bicycle recently.Thank you!
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September 2023 by Lyrical Gang
Recently got kicked out for no reason at all like they told me come everyday in which I do and if not I’ll lose my bed so I asked them what is the reason why I got kicked out and they couldn’t tell me why! Smh I have no where else to go I’m not from here just moved here recently for better opportunities. Currently sweating in this hot heat!This is crazy and wrong!