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July 2024 by Jenn J.
This company deserves more than 5 stars. I have been without water for a week and a half waiting on another company to comeback and fix the leak to turnaround and tell my landlord to reassign the work. they called this company. schedule for them to come out the next day and they fixed it. I thought they were only coming to take a look at it but the plumber stated to me that they like to get things done and I really appreciate that! thank you again for fixing my leak immediately! awesome guys!
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June 2024 by Bridget S.
Myles Nicholas is exceptional technician. We had backed up toilet that was emptying into the tub. First guy tried to unplug it. Then I was promised a guy who could find the problem and Myles was it! He explained everything that was happening.
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April 2024 by Cesar M.
Preston and Roger (Father and son tandem) were awesome. They are very responsive. Pricing is competitive and fair. I had re-piped the old plumbing pieces in my home. There were some bumps along the project with some of the personnel/office but nothing Preston was not able to handle and fix. The five star is for Preston and Roger. As for the company, I'm not sure. If you decide to use this company, asked for Preston and Roger team only.
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February 2024 by Kim C.
I'm sorry to have to write this but I think the company should know and potential clients should know about my experience. I was referred to this company by a trusted source. The scheduler in the office I believe her name was Cindy was good at getting the appointment on the books. The first plumber came out (don't know his name) and assessed the situation and stated the leak and replacement of the hot water side of the master bathroom faucet would require a new cartridge and that would need to be ordered. My response was ok sounds great. Who can I get a quote from for the service install and part. I later get an email from the office that showed a job cost of approx. $4xx.xx (I don't have the exact number in front of me but it was very high.) Due to the nature of the repair and having tenants in my home, I approved it thinking it was going to be taken care of sooner than later. Sooooo..I kept calling the office to find out the status of the part and when we could schedule a return. I kept getting a similar response that the plumber should be calling me with an update. Second appointment is scheduled with the replacement part. A different plumber goes out there and then contacts me while he is on the premises and advises that the previous plumber ordered the wrong cartridge for this brand. OMG...I hope you see where I'm going. Another delay for up to two weeks. So I call the office (Yes I had to call the office) to find a status update and see where things are with this part etc...I was told the part was not in stock and it will have to be backordered. When talking to the office a few times again I was told the 2nd plumber would need to update me on this and I should be hearing from him. NO CALL NO UPDATE. I found the part myself through Delta directly and guess what retail the cost was approx. $72.00 I'm sure it is cheaper for tradesperson. SO Delta kindly sent me a replacement part at no cost (Big kudos for Delta) and I let the plumbing company know of the update so they wouldn't order anything. So I was going to continue to work with this company so I called and left a voice mail with a think it was an answering service but a live person. I never heard back from them again they never followed up. My guess is this is just too small of a job for them. Too bad as I'm in Real Estate and have many friends who are homeowners, agents and property managers in the Las Vegas area. I found a great plumber who came and installed the part I ordered from Delta and they charged me $125.00 for labor.
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February 2024 by Ron S.
An absolute JOKE. So incompetent, I am stunned. Ridiculous price quotes and unprepared beyond belief. Don't bother.
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January 2024 by Mechell S.
Professional, timely, and did the brst work ever. Even cleaned up after themselves. Renting from Invitation Homes and this company is one of the brst companies they've sent out. Shout out to Jayltn Booker and his brother, they're a great team. Thank you. MeChell.
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October 2023 by Aubrey H.
They have a great team of people! I've used them multiple times and every time they did an exceptional job! They are not the cheapest and not the most expensive but they have always done it right. They communicate very well. Overall, I would highly recommend to use them!
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July 2023 by Liz M.
These guys are professional and explain the process of what is expected to be done in timeline fashion. Hoping to never have plumbing issues again but if I do I will be calling them.
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July 2023 by Larry K.
Quality of work and completion of job pending. We need to see what their best is on resolving issues. More to come!!
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June 2023 by Marla P.
My bathroom drain was covered with water and as a widow I felt as if there was nothing I could do to fix the problem by myself.And indeed that was the case so when the manager of the trailer park I live in highly recommended Jump 2 It I called and they were there the next day, fixed it and charged me very little.I was so afraid it would l d cost me a fortune but the that was not the case at all.Ken W. Was efficient and friendly and helpful to the extent I couldn't belief. Now I thank the manager and I will always ask for Ken W. From now on. Thanks Jump 2 It and Ken most of all.Marla P.
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May 2023 by Ross E.
In 1 day our irrigation valve was done . Gave a 10% discount for seniors. Billing charges worked done were specific.
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January 2023 by Judi C.
The main water pipe in my front yard was leaking, and my water bills were enormous. They quickly detected where the leak was, and replaced the whole system from the water meter to the house. They were prompt, professional, including the phone staff, and reasonable in price. They refilled the trench they dug, and replaced the dirt, stones and edging so no one could even tell they had been moved. They also helped to secure financing for me. I would happily recommend them to anyone in need of a plumber.
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September 2022 by Yvonne C.
Darrick was referred to me by a friend. We had rust and sediment in our water. My husband did a flush and we still had it. We had another plumber come out the first time and he just tried to push a very costly tankless water heater or get a new regular one. So my husband did some research and said it could be the anode rod. He bought one but had a hard time removing the securement. Darrick came out and showed him how to do it. The anode rod was done. He replaced at a reasonable rate. He was honest about our options of still possibly having to replace the water heater.
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July 2022 by Gene A.
We hired them because we found Jump 2 It to be the fastest in providing an estimate, which was clear and detailed. I received alerts and project tracking on par with large companies. Even as small a job as ours (rerouting water for pool and replacing hose bibb in exterior wall), they were most responsive and punctual. So, for prompt, professional, ethical and quality plumbing work, I highly recommend them. Yes, we would hire them again.
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April 2022 by Gary A.
Jump to It Plumbing replaced a main water line running 75 feet under asphalt from the meter to my house. I can not be more pleased or satisfied with the quality of their work or their professionalism. The work was done by Scott and Alex. They always arrived as scheduled. They worked efficiently as a team. They always did the best job they could do. They said "we want it perfect." They always cleaned up afterwards. I highly recommend Jump to It Plumbing and will use them again should the need arise.
