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November 2023 by Richard P.
The MOST DISRESPECTFUL,DISHONEST,UNDERHANDED, AND SHADY FINANCING SITUATION I HAVE EVER EXPERIENCED. This relationship with JFK financial will constitute the 4th time i have been involved in purchasing a house. Not to mention over 10 vehicle purchases as well as other financial interactions with loan companies. I have never been treated so disrespectful in any interaction I have had like I was with this one. They flat lied to me and directly misled me to beleive one thing and then at the closing table popped up with a cash at closing number that was 18 thousand dollars more than what I was told it would be. Then when I challenged them and asked questions I was talked to like I was a child and complete idiot and completely disrespected. It was absolutely unbelievable. I would not recommend this company to my worst enemy because I would never want anyone to be mislead and lied to about such a large purchase. Then when I asked them to set the first payment date out a few extra weeks because of all the extra money they magically requested the offer was more of an insult than an offer. We close on December 6th and the first payment is due on the 1st of January. Not even 30 days out for the first payment. I asked them to change the date to give my son a little extra time to recoup his cash flow and make the first payment. The offer was. We will need to bring everyone back in and resign all the documents, and by the way they knew it wasbdifficult to get everyone in to sign in the first place so they knew that would be a difficult task, then we would have to put another 2,500.00 dollars down including penalties and interest and who knows what other fees we would have to pay to extend the payment date out. Basically amounting to it costing more to change the first payment date than it would to have just made the payment. Then beleive it or not that actually suggested that since I have a grace period of 15 days before the payment is considered late I actually have almost 45 days before the 1st payment is due. So they literally told me that I should be late on my first payment because they didn't want to accommodate me. Now just a little more context for this review, my wife and I are trying to help our son and his friend buy a house. We sold one of our houses and rolled the profits from that house into a new one and everything was right down to the wire on the contracts and the closings so basically our hands where tied and they knew this and took complete advantage of the situation to complete steal a large amount of money from me. I was originally told I would need to out 10 percent down on the new house which amounted to 43 thousand dollars. I wasbfine with that but when all was said and done I would have to putb61 thousand down to hold the deal together or loose mybernest money deposit and then my son would be without a home because the other house he was living in sold and he needed to close on the new house to have a place to live. So bottom line. I sold my house. Profit after payoff was approximately 121,000.00 was suppose to out 43 thousand down and close on new house. Was gonna take the extra and install solar and new appliances into my sons new house. But after all fees and lies and swindling I end up with 12 thousand dollars in profit from the 121 thousand dollars and the agent and loan officer literally made twice as much as me since the agent collected 14 thousand dollars off the sale of the first house and around 10 thousand off the second house so he got 24 thousand and god only knows how much JFK financial will steal from me but this has turned out to be the worst experience of my life buying anything. And let me make it a lot worse than what it has been so far. The main reason this all happened is because I trusted a guy who has been involved in buying 2 houses prior to this and I thought I could trust him to do the right thing for me and it appears I was wrong. So all and all maybe it was my fault for trusting someone I knew but honestly the way the people at JFK financial treated me was utterly disgusting a
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October 2023 by Inez Eid Puleio
I had an outstanding experience with JFK financial. From the moment I inquired about a mortgage to the day I closed on my new home, their team went above and beyond to make the process smooth and stress-free. The staff was incredibly knowledgeable, responsive, and always had my best interests at heart. They found me an excellent mortgage rate and guided me through every step. I can't thank them enough for helping me achieve my dream of homeownership. I I highly recommend. They are truly exceptional!
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October 2023 by Cory Christensen
I'm so pleased with JFK and the Trillo Team. I don't normally leave reviews, but definitely knew I had to. This talented team helped me purchase my first home and handled everything so smoothly. I was so impressed with how quickly everything was handled and how well they communicated during the loan process. They definitely surpassed my expectations and for that, I'll be referring everyone I know to them for all of their mortgage needs!
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October 2023 by Daniel Reuter
Darrian and her team are the most professional, organized and constantly making sure all of their clients get the best deal. I have referred sooo many people over to JFK and I have only heard amazing things. There is not a lot of groups that actually care to get their clients the best deals but also explaining the process throughly. Buying a home can be very scary, it’s nice to have a good team have your back.
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October 2023 by Andrew Martinez
Darrian is hands down best in the business! Highly recommended she no doubt gets things done if you are in the Las Vegas area this is the person you need in your corner!
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August 2023 by Ill Mind
Predatory company in a good area in Las Vegas. It's a shame. All the workers do is talk bad about their clients finances when they aren't approved. If they are approved they find a way to close on there terms which is where the predatory part comes in. This company can't be trusted. look elsewhere.
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August 2023 by David C
NEVER AGAIN will I use JFK Fin'l. I have never worked with a mortgage company as unorganized, or disconnected as this one. They asked my girlfriend to lie about her employment and is cost her a job. And almost cost her a 2nd job with unauthorized questions to her employer on a phone call. Then JFK lied and told me that although my name was not on the mortgage but because I put in 90% of the down payment that my name would be on the title/deed, and it wasn't. JFK added points to the mortgage even after I specifically ask them not to. JFK decreased the amount that we ask to put down as a down payment by $30,000 which increased the loan amount. JFK without asking us used a cash back amount from the seller on the closing cost.And then JFK told me that they could help with adding my name to the title/deed, but then sold our mortgage after only 1 month to avoid doing anything at all. SO please be aware Darrian Trillo, Aaron Zaxoila & K C McCool can not be trusted. None will return emails, or voicemails. BE AWARE AND STAY AWAY FROM JFK FINANCIAL. this would not post unless I clicked on at least 1 star, but in reality they get NEGATINE STARS
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May 2023 by Chris S.
Never done business with them, but working there must be a daily nightmare wondering if they're just gonna dump you by phone call like they did to someone I know. Hired on a Friday to start on Monday because of 25 years experience & knowledge of their software system.After 2 days of training & 2 days on the job (with strong compliments from new co-workers), FIRED BY PHONE CALL to hire back someone who begged their way back in after quitting 3 months earlier!How do you do that to someone??? I'II make my life's mission to discourage anyone to work with them. Customers need to know what kind of people they're dealing with
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December 2022 by Lisa Liu
Darrian Trillo and her team went above and beyond to help us find a loan for our new home. It was our first home purchase, and first move out of state, and she hand held us all the way thru from beginning to closing. We felt like she truly cared. Everything was explained to us clearly. JFK is very responsive and pro-active, and we are so grateful to them. Thank you, Darrian!
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December 2022 by Madena Hilkey
As a Realtor in Las Vegas, I cannot thank the Trillo team at JFK financial enough for helping guide my clients through the lending process. Having knowledgeable and patient professionals work diligently throughout the transaction is priceless! I am so grateful for the over-communication, and the time they spend helping my clients whenever they may need further clarification. Big shout out to Darrian Trillo and her hardworking team of super stars! They don't treat clients as numbers, rather they put care into each and every individual, and my clients feel more like family or close friends! So grateful to work with such a talented team!
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December 2022 by Mark Ryan
"one more thing and you get your keys and all done." then "one more thing and you get your keys and all done" then "one more thing and you get your keys and all done" all this at closing, at the signing. stuff that could have been taken care of during the application process. then they blame this last minute mess on title, underwriters and everyone else during the weekend and times when I could nothing about it. all this stuff they asked for was stuff I asked about a month earlier when they asked about these situation. statements and paperwork that could have been provided weeks earlier and then was told by title that they asked it for before closing as well. such a disorganized mess at closing. before that the process was excellent
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December 2022 by Artie Fairless
Star Miranda and her team made the loan process easy. I am extremely grateful to her for all the hard work she did for me and my wife.
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December 2022 by jaime cohen
If you need any help with a loan or buying a house go to JFK financial and ask for Kim Bartholow! She is skilled and experienced but innately talented, she makes sure you get the best deal!!
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December 2022 by Dee Prodigalidad
As a real estate agent in Las Vegas, I have dealt with my fair share of lenders and I know that by having a good one, it can make or break a deal. I have had the pleasure of working with Kim on 2 transactions and I can’t even express how wonderful she is. Her communication, not only with me, but with my clients is spot on and she customizes each interaction and speaks to the client in a way that is super easy to understand. I will continue to recommend Kim and JFK Financial for her attention to detail and above/beyond client service! Thank you Kim and I look forward to doing more deals with you!
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December 2022 by Courtney M
I love Kim! What more is there to say? She, along with my agent Dee Prodigalidad, helped me close on my first-ever home in about 10 days. She is an incredible asset to have on your team, advocating for you with sellers when you put an offer in, sharing her wealth of knowledge about the loan application and approval process, and being a wonderful person on top of it all. I highly recommend Kim Martinez-Bartholow; you will actually enjoy the process of buying a home when she is your loan officer!