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February 2024 by Steven Ruiz
I called this store twice to make sure that they would buy the shoes i was selling, some Jordan 1 Oakland, I was told I'd get paid whatever stock x has listed for their price. I waisted am hour goby to this place just so this guy could look at the shoes for a second and said "nah I I'm m good". Terrible service, will never come back here
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January 2024 by Nathaniel Rasabout
Walked in looked around nobody said Hi was ready to purchase Yeezys but left
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December 2023 by Q
Overrated and never wants to purchase your shoes when you call
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November 2023 by akont a.
Their prices are usually very high. Other than that, the workers are very nice. It's just like why would I buy sneakers that are way more expensive than the resell price when I could just get the same shoes for cheaper from like StockX or Goat.
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November 2023 by Corey Swiergosz
Really cool store. A lot unique offerings and a wide selection of shoes to select from. These types of stores aren’t for everyone but if you are a shoe head looking for unique offerings in Las Vegas this place is for you
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September 2023 by Sandor O.
I've done business before with grailstorm but this time is the last time for me. Came in around 6pm with some shoes to trade or get cash and one person in front checked them with the light and took out the insole started inspecting everything about the shoe and the box I get that. A second guy comes out and shows the other guy then the first guy goes to the back for 5 mins comes back and says he passes on my shoes. I ask what did you see off about the shoes. He says he doesn't feel comfortable taking them says I should go to coveted I said I got them from coveted he stayed quiet and said nothing just blank stares from both. I left disappointed. It's rare for me or someplace I also do business with to take or buy fakes so I double checked myself with the legit app and my shoes came back authentic. This isn't the first here.
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August 2023 by Javi Kawasaki
Decent selection, pricing not necessarily competitive, plenty of vintage tee shirts
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August 2023 by Josefina Guzman
Love to shop here always has good energy and the lowest prices in Vegas !
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July 2023 by Aaron A.
I'm going to be honest if you wanna sell shoes, just sell them on StockX or GOAT. Can't speak for the consignment, but the offers are ridiculously under. Brought in 4 pairs of shoes. 3 pairs of dead stock Yeezys and a pair of limited Marvel ultra boost. Looked at the Marvel shoes and didn't even acknowledge them and say they weren't interested. Just slid them to the side. Offered me $550 on three pairs of Yeezys size 11. I took a look on StockX to price them out and the three pairs with Just shy of $975 I would have been cool with $800 maybe even $750 but for 3 pairs I know you'll all mark above 350 is wild. Looked on goat just to see what they'd offer and it's $840 after they take their cut. Don't get taken advantage of. I know they gotta make money but that's almost 50% profit in them.
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July 2023 by Audrey Houston
While I was in vegas I stopped by Grail storm and I was pleasantly surprise at how nice the store was and how clean it was.The staff was very friendly and helpful especially the owner Uriel.I went in thinking everything would be over priced but to my satisfaction it was not and I was happy with my purchase.I know everyone has bad experiences anywhere they go but the customer service that I was provided from the owner Uriel was outstanding and I will be visiting the store every time I come to vegas.
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July 2023 by Harold Dennis Julaton
This place is not friendly and I trying to sell my shoes good condition and the Hispanic curly guy workers there they trying to low ball me! $70 for Jordan 13 retro good condition! I know it’s used but still good condition!
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May 2023 by J Lopez
I had hoped to purchase a pair of running shoes for my son as a graduation gift, but unfortunately, our shopping experience was less than satisfactory. We encountered a difficulty when my son was not permitted to try on both pairs of shoes. While I was willing to make a compromise, we were met with a discourteous response from one of the employees, who happened to be a white male. His unprofessional manner of handling the situation left me quite disappointed, and I found this to be the worst customer service I have ever experienced. This negative encounter came as no surprise, given the poor reviews that I had read previously. Regrettably, I cannot recommend this store to anyone, and I suggest that others do not waste their time there.
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May 2023 by Josefina L.
I had hoped to purchase a pair of running shoes for my son as a graduation gift, but unfortunately, our shopping experience was less than satisfactory. We encountered a difficulty when my son was not permitted to try on both pairs of shoes. While I was willing to make a compromise, we were met with a discourteous response from one of the employees, who happened to be a short white male. His unprofessional manner of handling the situation left me quite disappointed, and I found this to be the worst customer service I have ever experienced. This negative encounter came as no surprise, given the poor reviews that I had read previously. Regrettably, I cannot recommend this store to anyone, and I suggest that others do not waste their time there.
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April 2023 by Nia
I’ve been to this store twice just to look around.Don’t expect to be greeted, there’s no music playing and the workers blend in with customers and because they don’t greet you it’s hard to differentiate who actually works for the store.
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March 2023 by Kanaks
I Jess ordered 2 Jordans online got an email my order was ready. I call the store cause I’m out of state to see if my wife can pick it up cause the shoes is for her for her bday. Was told she can’t they need to see my ID and my PayPal account used to purchase it. Ok I understand that part but I call back to see how long they can hold it for I won’t be In till 2weeks was told they can’t hold it I have to cancel my order but she can come in and purchase it herself WTH it beats the purpose it’s for her bday present. I’ve bought multiple shoes from you folks and with this happening I ain’t buying shoes from you folks again. I’m taking my business and money elsewhere.