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August 2023 by Kiki Russell
Last October, the state of Florida was under hurricane watch so our local print shop in Florida was closed. A colleague needed booklets printed for an event in Las Vegas, so I googled printers and found Franklin with great reviews. Kerry Baird took excellent care of our order, provided timely proofs, printed on time and delivered to my colleague's hotel on time. We couldn't have asked for anything more! Although we may never need Franklin's again since we are in Florida, we HIGHLY recommend them.
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August 2023 by DIXIE NORMOUS
The staff is always super efficient and knowledgeable. Asked for a couple of birthday posters and they made them the same day! Will definitely be back for all of my printing needs.Special S/O to the owner, Austen, Justin and Kerry for always taking care of me and Javier, for saying Happy Birthday when I picked up my posters
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August 2023 by Dallas G.
Franklin does fantastic with every job we send them. They've printed a lot of different pieces for me, from branded banners to 100+ stacks of collateral assets, and the process has always been a breeze and the product looks phenomenal. Highly recommend Kerry as a rep also. She always works with me to ensure our product is on time and we are happy with it, even when I have a rush order (pretty consistently). She also is fantastic at communication and follow-up. Literally could not be happier with their work.I appreciate having a reliable print company and rep to work with in my profession (Event Manager) where timely print jobs are critical!!!
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August 2023 by Dallas Gray
Franklin does fantastic with every job we send them. They've printed tons of different pieces for me, from branded banners to 100+ stacks of collateral assets, and the process has always been a breeze and the product looks phenomenal. Highly recommend Kerry as a rep also. She always works with me to ensure our product is on time and we are happy with it, even when I have a rush order (pretty consistently). I appreciate having a reliable print company and rep to work with in my profession (Event Manager) where timely print jobs are critical!!!
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July 2023 by Salaali Cosen
They have a 100/100 customer support. An always on-point help for any kind of requirement that goes beyond printing service.I mentioned a deadline for my orders and fixed everything, sinced printing time to shipping plans in order for my orders to work.They'd even come and replace our banners for an event when we had an accident with them!Truly exceptional.
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May 2023 by Joshua Grider
Franklin prints offered to employ me for a part time day, had me commute across the city just to find out they gave away the position and failed to contact me to save my time. i used money to get to somewhere i planned to work for atleast 5 hours to get nothing and turned away. I cant do anything about it but leave this review, do better doing your hiring process people have bills.
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April 2023 by Jenn-Jenn Marshall
Franklin Printing has some of the most top tier customer service we have ever experienced especially in this industry. We are a sign company that sends overflow print work to local print shops when our trade printers are unable to meet deadlines. The Franklin team was able to knock out an emergency order for us that nobody else was able to produce in time and the pricing was excellent. The service we received was even better. They are very responsive, communicate very effectively and unlike some other printers, they never make us feel like we are a burden when asking additional questions.Their production times are also very ideal for anyone who has last-minute tasks. Although we wish we could offer more time for some of our projects, they have been able to accommodate all of our RUSH jobs without skipping out on quality.They are now our preferred printer over other vendors that have served us for 18+ years mostly because of the customer service.Highly recommended! A+ staff! Thanks so much!
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April 2023 by gloria miller
I wanted to get large business cards made and Franklin agreed to do it. I paid for a graphic design to be done and nothing happened for 3 weeks!! I was and still am ANGRY about the situation. The graphic designer never even tried to design anything for me. Never contacted me nothing. Only Joshua sent me emails to check on me and tried to get the graphic designer to get my order done. But I feel as if graphic designer didn’t want to bother with my order and just ignored it. Time is money and I have lost much time and possibly business clients by waiting around for this company to come through with my order! I finally had to cancel my order and find another place that will respect me and appreciate my business. I hive one star cause of Joshua being attentive.Otherwise I have to say the graphic designer SUCKS for ignoring my order! Never going her again and I hope other customers have better luck than me.
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March 2023 by Alphonso Mason
I love work Franklin Printing. They are very professional and fast in filling order on time
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March 2023 by Taylor O.
Been working with Franklin printing for a few months now. I appreciate their willingness to work with us and get to our projects promptly. Kerry has always been great and I enjoy working with them. I recommend their services to others. Happy to continue with their services!
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February 2023 by Miguel Navarrete
They initially got my order wrong but worked quickly to reprint it correctly. Was extremely pleased with the final prints. Big thanks to Joshua for the help.
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February 2023 by Monica Gudino
Asked them to provide a rush printing job of banners and their diligence, communication and professionalism was top notch. The product was just as expected and will use them again in the future. Thank you to the whole team that made this happen.
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January 2023 by Mohan R
You guys are phenomenal! You under promised and over delivered and exceeded all our expectations. I would love to be your brand ambassador and write any kind of testimonial for the exemplary service you and your team provided.Hats off!! We were running pillar to post from FedEx to ups nobody could even comprehend what we wanted to get done.
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December 2022 by Ashley Ansuini
Ive used them quite a few times now for my small (new) business. Not only are they affordable they accommodate my timeline, they make adjustments so we are printing correctly etc. Ive been so happy with everything they have done. Shop local Las Vegas :)
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November 2022 by Fred Niblo
The folks at Franklin Printing are positive, knowledgeable, competent, and talented. They help me turn my ideas into exactly what I want, and they do so promptly. I enjoy doing business with them and I never hesitate to recommend them.