First National Autos of Tacoma is a used car dealership serving customers from the local military bases and surrounding areas. The staff is described as very friendly, considerate, and attentive. The process can be fast, easy, and convenient for getting approved and finding a vehicle. Some customers report a very positive experience, being happy with their car's condition and performance, and they would recommend the dealership. However, experiences can vary. Some customers report disappointment and a waste of time due to vehicles being unavailable as loaners or keys being lost, showing a lack of accountability. There can also be miscommunication regarding appointments and financing pre-approval that may not be honored based on income. While some salespeople are noted as kind, respectful, and saving the experience, interactions with other staff can begin poorly. Overall, the recommendation to others is sometimes given conditionally based on working with a specific person.
Jensen help me find the perfect car for me thank you for national autos
October 2024
Jensen was great he help my son to find a perfect car
June 2024
My review is based on KISHAN only. He saved our experience here. We started off with a horrible experience from another sales person and after telling them we were taking our money elsewhere Kishan took over and was very kind very attentive and very respectful. I would definitely recommend this place again but only if you... read full comment
