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October 2024 by Ash Grosz
Can you please ask your employees to stop making me go to the counter when I'm using the self service machine? I go in there to do a quick drop off and they run over to grab it, and make me go to the window, which takes longer. I don't want to have to deal with anyone... Hence the self service.
It gets really frustrating every time.
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October 2024 by Gloria Anderson
I’m giving this location a 1 start rating because their truck is always parked on the handicap parking spot. People that truly need that spot can’t utilize it and no one does anything to remove the truck and the driver doesn’t care.
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August 2024 by Barb Gottas
I had multiple problems with FedEx "Rush My Passport" program. I spent hours trying to reach anyone at customer service and was only hung up on/disconnected. I reached out to Laura at a local office. She was great. Laura contacted the correct department for me and I have now been able to start the process to cancel my application and request a refund. Thank you Laura.
FIVE stars for Laura at this office location
NO STARS for the "Rush My Passport" program. DO NOT WASTE TIME TRYING TO USE THAT PROGRAM.
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July 2024 by Reyna Valencia
Neat and organized store. It was my first time shipping a fragile item and Demetrus was very helpful and patient with a newbie like me in informing me of all my shipping options and different packaging they have available. Will go here again if I need to ship more items.
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April 2024 by Davis
I have to share it's too funny. Got 3 quotes for bookmarks from 2 local print shops and this fedex. Quote 1 was $189 for 5,000 bookmarks. Quote 2 was $176 for 5,000 bookmarks and are you ready for it? This location was $5,576 for 2,000 BOOKMARKS!!! I wrote back asking if there was an error and there was no response. Go anywhere else but this place.
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December 2023 by Andrew S.
I recently had to ship several large boxes of equipment for my company, and since we have an account with FedEx naturally that is where I headed. I was very pleasantly surprised by the friendly and helpful service I received here.The equipment I was shipping was pretty bulky and it took me several trips back to my vehicle to get it all, and it was a bit of a walk because unfortunately the parking is pretty limited in front of this store, and it's also a busy area due to an adjacent Starbucks meaning I had to park some way away and carry my items. That honestly is my only complaint, but the lady attending to me was very patient as I did this, and very helpful going over the various shipping options in terms of cost and times to deliver. I was actually quite surprised how inexpensive it was to ship my items, they were all pretty heavy boxes and arrived safely within just a few days.
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November 2023 by Karla S (Liv’in Las Vegas)
I never would have thought to review a FedEx store but I have now had several overwhelmingly positive experiences at this location.
The staff is always super friendly and helpful. The store is spotless.
I have used their printing services on quite a few occasions and they advised me on a couple small changes that collectively greatly reduced the cost. I also love they are a Happy Return location.
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September 2023 by Marina S.
Went in to ship some things today. Nathan was very friendly and helpful. Answered questions, assisted with making sure boxes properly. Always have to excellent service with this Fedex. However the other middle aged female coworker working with him obviously was not having a good day. Kept making faces (even under her mask) Told not asked my husband to move away from a register to ring someone up. Was not going to ruin my day to say something to her. Will still do business here. Just hope I deal with friendly employees only.
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September 2023 by Mario Schneider
Was $9.99 to ship my stuff, but going to return said package in the exact same box/packaging..cost $27.65.
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August 2023 by Mark C.
Good service at every FedEx office, So CA, Las Vegas, Oregon, etc. Standard services that you can count on when traveling for business. Most cities have a FedEx operation. Better thank clunky Staples.
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August 2023 by Greg Mason
Very friendly workers at this location. Happy to do business here!Treat everyone with kindness and empathy!
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August 2023 by Kayla D.
I come here every time I need something printed. They are always super helpful. I emailed them a bigger project I needed for school and the manager, Tamara called me the next day with the questions needed to complete the project. I needed something printed, laminated and they cut it out and grouped it together. When I picked it up the next day it was better than I ever could have imagined. It took a bunch of stress off and I really appreciated it so much. Would definitely recommend this location!
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July 2023 by Karla S
I never would have thought to review a FedEx store but I have now had several overwhelmingly positive experiences at this location.The staff is always super friendly and helpful. The store is spotless.I have used their printing services on quite a few occasions and they advised me on a couple small changes that collectively greatly reduced the cost. I also love they are a Happy Return location.
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May 2023 by slowbraise
If you are shipping anything of value I do not recommend this location. Natalie blurted out in ear shot of everyone in the building “IS IT JEWELRY CAUSE WE DO THAT ALL THE TIME HERE”. She wasn’t even the one helping me, she was with another customer. Pretty obnoxious to put that target out on a customers back especially considering where people are finding themselves these days. A little discretion goes a long way but this was outright tone deaf. I will ship from another location moving forward.
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May 2023 by Erica M.
Really unhelpful not knowledgeable staff. Not very friendly either. I was willing to go to this location and pay whatever the fee would be to print what I needed. They were unhelpful and insisted each document I needed printed needed to be sent one at a time through the print and go service.I went to use a computer to find a faster way to send the 20 different pages that I needed printed and was willing to pay for. Computer took forever to pull up anything on the Internet. The staff didn't offer any solutions just kind of stared at me blankly. I didn't seek further resolution from there. I'm not a confrontational customer I would never try to force someone to provide a service.I don't know what this business exists for if they don't offer actual office services like advertised. I don't imagine that someone seeking office services is printing one document that's one page, I will just go to a post net I usually go to and I'm sure I'll get it printed much easier.
