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June 2024 by Kr B
This location lost my package. The website to file a claim to get my money back for the item isn’t working I came in to show them. Asked them to help me file a claim told me there’s nothing they can do I can go online.
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June 2024 by Lon Edwards
Poor service , very rude Not willing to accommodate customer.Do not uses this Kikos
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June 2024 by TB Styles
I went in to ship some hats and shirts for my company to another location. I grabbed a box, layed out all the merchandise on the counter near the door, loaded the box in plain sight, borrowed packaging tape, no issues, nice staff, friendly, professional. Get to the counter, provide my companies account, add insurance, and the gentleman at the desk said due to the amount of the merchandise $750, he needed to with consent open and inspect the package. Apparently a new policy with FedEx or his manager said he had to do this. I thought it was kind of strange, being it was just shirts and hats, and I packed the box right in the store. And ive sent company merchandise in multiple states and this never happened. But I'm use to the occasional differences. Other than that, price was fair, service, and him repacking was great.
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June 2024 by Amy Turnbeaugh
A HUGE shout out to ARACELI ( store manager) & CHARLES for their assistance with a smile ! Highly personable yet oh so professional!
Thank you to you & your team for what you do !!! Here’s to HUGE Hope!
???✌️❤️✌️???
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March 2024 by Debi Liberty
I needed help making copies of my son’s soccer photos. An employee by the name of ROBYN SUTTON helped me do it by self service to save me some money. This woman KNEW EVERYTHING. I would ask other employees questions and they would tell me “ THATS A ROBYN KIND OF QUESTION.” I TRULY THOUGHT THIS WOMAN WAS THE BOSS OF THE STORE. She was kind, nice, energetic, knowledgeable, and just overall amazing. FEDEX….:. IF YOUR ACTUALLY READING THIS…. The smartest thing that you could do is: GIVE THIS WOMAN HER OWN STORE AND A FAT PROMOTION. SHE IS THE DEFINITION OF A KIND HARD WORKING WOMAN. I will always come back to this store, just for her help.
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February 2024 by Andrew Kelley
The biggest scam company!
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December 2023 by The Laughing Lion
Fast and efficient service. They printed my label and wrapped up my box for me.Full service and lots of tools here to use for shipping.
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December 2023 by Manny Lopez
Been to this location many times and will continue to go. Staff is always friendly and helpful.
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October 2023 by Tyrus Bishop
Friendly staff! Love my local fedex
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August 2023 by Jeff Margulies
Fast and friendly
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July 2023 by Chris Weimer
Thanks Megan! You're the best. Appreciate your help and patience. Phenomenal customer service! Will come back for sure :)
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July 2023 by Karmin G.
I required an overnight shipment. The box I brought in prepared for shipping was too costly. Megan recommended I try to place my items in a FedEx Express box. She assisted with helping me select the best size and offered to tape it so up as well. I was able to ship overnight with a lower cost. This was a very important shipment and I was relieved to know it would arrive when needed. I always visit this office and will continue. Megan was friendly, professional and went above and beyond helping me. GREAT HIRE! Thanks again Megan.
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May 2023 by Thomas Doan
Charles……. Smh not a good look my guy. I come in to get something shipped out and had this guy try to sell me a box for $7-$8…… I walked out and come back in within a 1 min and got helped by Megan the assistant manager. Luckily I did, because she actually saved me money by mentioning that my item fits in an envelope. Anyways, not a big deal.. but I’ll take my time out to write this. So maybe not get help by this individual… I suggest you guys ask someone else for help.5 stars for Megan the Assistant Manager though!
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March 2023 by gary hodum
Dropped off package for delivery. Charles greeted me with a smile and asked me what I needed. He promptly took care of me and had me on my way in no time. He was extremely friendly and helpful! Nothing better than good customer service!
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March 2023 by Maria K.
Went in to mail a package. Told if I shipped by ground it would be in Los Angeles the next day. I was going to overnight, but saleswoman assured me ground would be just as good. She even put 3/16/2023 as delivery date on receipt. Thinking Los Angeles was not far from Henderson, yeah right. That was Wednesday morning. It's Saturday and the package has not left Las Vegas! Unable to be found. Perfect! Now that main Las Vegas location is closed until Monday. Perfect! Never will I trust the recommendation of the salesperson who works for FedEx. Should have overnighted like I came to do. I won't know until Monday because it's Saturday. The phone system for you 800 line cuts in and out and the representatives have not been helpful. Led me to believe I'd get an answer today and when I called back, nope I need to call Monday at 8. I had to ask if it was PST, nope it's CST. More frustrating over something that should have been easy. My bad to trust the employee who works at FedEx.
