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October 2023 by Lori S.
Great service and advice from Ken & Kayla. They are very knowledgeable about their products as well as manufacturer warranties. Saved me $$ by recommending replacing an item under warranty instead of purchasing new. I was able to afford to replace other fixtures due to their recommendation about the warranty on another fixture! Worth every penny!
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June 2023 by Claudia Bencomo
I bought my Showroom Faucets with Ken! I needed a Bathroom Faucet in a champagne color. He did not have it at the store but found it for me and immediately placed the order. I got exactly the style I was looking for. My bathroom looks fantastic.
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December 2022 by vegasniceguy
We did a complete remodel of our house including three bathrooms and our kitchen. We had visited some larger stores that handled more than kitchen and bathroom plumbing fixtures but were never overly impressed.Faucets Galore was recommended to us by the cabinet maker we had selected. We dropped by Faucets Galore and were informed we needed to schedule an appointment. We were able to look at all of the products and catalogs they had, which were numerous.We scheduled an appointment and came back and worked with Ken, the owner. He was amazing! His knowledge of plumbing fixtures and his ability to ask questions to better understand what we were looking for was exceptional. He continually gave us excellent advice. He also has a really good sense of humor, and quickly picked up on how my wife and I are always making fun of each other. The bottom line was shopping at Faucets Galore was fun and easy!Once we purchased all of our fixtures, including a gorgeous large stone tub, we worked with Kayla in getting everything ordered. Kayla was very professional. So many times it seems like after you've paid for products, everything then goes bad. Not so with Kayla. We had to call her many times to get specifics, dimensions, or other info about our multitude of purchases. Instead of getting a response of "I'll have to get back to you," Kayla would say "hang on a minute and let me guy you an answer". She helped make our remodel less stressful.Faucets Galore was a very good shopping experience for us, before and after our purchases, thanks to Ken and Kayla.
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November 2022 by Jim K.
We did a complete remodel of our house including three bathrooms and our kitchen. We had visited some larger stores that handled more than kitchen and bathroom plumbing fixtures but were never overly impressed. Faucets Galore was recommended to us by the cabinet maker we had selected. We dropped by Faucets Galore and were informed we needed to schedule an appointment. We were able to look at all of the products and catalogs they had, which were numerous. We scheduled an appointment and came back and worked with Ken, the owner. He was amazing! His knowledge of plumbing fixtures and his ability to ask questions to better understand what we were looking for was exceptional. He continually gave us excellent advice. He also has a really good sense of humor, and quickly picked up on how my wife and I are always making fun of each other. The bottom line was shopping at Faucets Galore was fun and easy! Once we purchased all of our fixtures, including a gorgeous large stone tub, we worked with Kayla in getting everything ordered. Kayla was very professional. So many times it seems like after you've paid for products, everything then goes bad. Not so with Kayla. We had to call her many times to get specifics, dimensions, or other info about our multitude of purchases. Instead of getting a response of "I'll have to get back to you," Kayla would say "hang on a minute and let me guy you an answer". She helped make our remodel less stressful.Faucets Galore was a very good shopping experience for us, before and after our purchases, thanks to Ken and Kayla.
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October 2022 by vanna bodine
02/22-2022-walked in with my daughter for new facet. The gentle was assisting a couple prior to our arrival. We were there for about ten minutes, no greeting, no customer service. We just left.
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October 2022 by Aaron Vry
I want to thank the team over at Faucets Galore of Nevada, LLC. For another successful job well done. They are always willing to help with any situation that I might have. The service they provide is far more valuable to me as a professional than the discount that I receive. I have been doing business in the Las Vegas valley for 20 years now. Faucets Galore of Nevada, LLC is the best plumbing supplier that I have worked with and will continue to do business with.
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July 2022 by Mary Ann G.
What terrible customer service!!! Although you need to make an appointment to discuss ANYTHING, can't even ask a question because if the" staff " is with a customer, they won't even acknowledge you. They won't condescend to say, "I'll be right with you. Do you have an appointment?" NOTHING!! Lots of options out there other than Faucets Galore.
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October 2021 by Stu Baker
Lots of products, knowledgeable people who are very nice.
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October 2021 by Lynne Eichenfield
Thank you so much to Ken for helping me today with my "problem" kitchen sink faucet. I came in to look for a new faucet because I was unhappy with ours. After discussing what I didn't like about it and looking at the photos I took he told me I didn't need a new faucet, just some replacement parts and it would work much better. He helped me with the part numbers and the contact info so I could do so. I really appreciate his honesty, integrity and help. I now know where I can go to get and fixtures I might need in the future. Thank you Ken!
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October 2021 by Ivy H.
The worst customer service you will ever find. When you walk in, they treat you as an inconvenience! I waited for over half an hour then I was rudely told that I should have made an appointment. Didn't read that anywhere on there door or website that it was by appointment only. Ordered my plumbing fixtures, since I was there anyways. 5-10 days they would call to let me know when my order was in. I was never informed that my order ever arrived. After a couple weeks, I called them. "Sorry, someone should have called you" was my answer. Asked when I could pick up and was told anytime between 9-4, no appointment needed. Everything was paid for! Go to get my stuff and the same rude customer service I received trying to order was repeated!!! Don't pick this place to shop!!!!!! Guess they don't need our business.
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October 2020 by Heather Murie
Exited for our new kitchen sink! We came to pick it up at the store and weren't informed that we needed to make a appointment and no one was there. So just make sure to call before you head over ?
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October 2020 by Sean Sweitzer
Working with Ken on a bathroom remodel. He has been very responsive to my emails, and very knowledgeable. Thank you.
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October 2020 by Shoshana Segelstein
Very knowledgeable..easy to work with..extremely helpful..will definitely shop again. Excellent customer service.
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October 2020 by Susan
Great variety.
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October 2020 by Joann Wiesenthal
Not thrilled. We went in to purchase our fixtures because our plumber recommended this place. After taking only a few moments to look around...there was another couple that came in even tho we made an appointment....I saw this kitchen faucet. The gentleman...can’t remember his name...said that’s an expensive one....$1,000+. It looked very pretty...which was what I was looking for... so we ordered it. Took weeks for the order to come in only to find that this “expensive faucet” is an electric faucet. The salesman never said a word to us. Never showed me how it worked. Never said I’d need an electrical outlet under my sink. I have no idea how this works n now I have to have my electrician back to give me another outlet. Not thrilled. I thought they’d supply much better customer service for the prices they charge. Buyer beware. Do your homework n ask questions!!!!!
