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September 2024 by Angel
Yesterday I got an Xbox with a malfunctioning disc tray and a controller with stick drift. I expected to walk in, return the Xbox, the controller, the cables and a few games I got with it and walk out with my money back. Today when I went to return it Chris swapped out the Xbox and the controllers for another one in great condition and I still got to keep the cords and games! Chris was super helpful and made sure everything was working good, ez pawn has awesome deals and awesome stuff. Check out their guitars too.
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September 2024 by ratacole
Not a big fan of leaving reviews but every now and again someone stands out that I feel compelled to. I have been an EZ Pawn shopper for decades, going back too when it was Pawn Plus here in the Vegas valley. Every few weeks or so I stop by the EZ Pawn on Craig Rd and Tenaya to see what’s new on the floor and am always greeted by Dominic. Not only am I greeted by him but I am greeted by name. With the amount of traffic in that store I am always blown away that he remembers, and if my kid is not with me, Dominic always asks about him, WOW. Never any pressure to buy but always on top of things if I need something behind the glass. His product knowledge and personality are amazing and genuine, not to mention the great deals that I get!! With his customer service, positive attitude and professionalism, I would be surprised if he didn’t get multiple job offers from EZ Pawn shoppers. Thank you to Dominic along with the entire EZ Pawn team at Craig Rd & Tenaya!! See you guys soon, Mike
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September 2024 by Raymond Acosta
Dominic showed exceptional customer service and made me feel comfortable at a very tough time. And as always the manager James was there to make sure everything went well, will always go back in times of need.
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August 2024 by Emilio Rebenga
Always a good experience. James is a great manager. Found some great deals there also. Plus it's next to Tommy's hamburgers
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August 2024 by La Toya Tillett
Luis was such a please to work with. This was my first time ever pawning anything and he eased my nerves and explained the process very thoroughly. I will definitely do business again here.
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July 2024 by angel jackson
Swim was amazing and has great customer service! He stayed smiling and was very helpful! I went to check out a lap top and he went above and beyond to help me and my lil sis out! Thank you Swim, customer service like this is what keeps customers coming back.
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June 2024 by Lily Vines
The store manager, James, was very helpful to my husband and I. He even worked with us on the items we were selling. I definitely recommend this spot over the others. Went to one before this one, and they weren't even willing to help us as much as James did. Thank you for working with us.
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June 2024 by John Oliver
Terrible. Took in some machinist tools (4) didn't bother to look up competitive prices. Offered me $30.00 for all. I asked if he could tell me what each one was, no response. Basically told me take it or leave it. Went to a competitor got $200.
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May 2024 by PoloPolo
good help
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May 2024 by FernandoTheMejia
Domnic realy helped my mom and I look for a camera I desperately needed for prom quickly and efficiently.Nice guy
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April 2024 by Nancy Kay
Swim provided excellent service to all customers ~ thank you!
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April 2024 by Ramaud Owens
Thanks Dominic great customer service
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March 2024 by Jean B. (KiniAna)
Dominic gave great customer service at the West Craig location. He made the transaction run smoothly. Very knowledgeable and made me feel comfortable as I have never had to take a loan before. I would recommend if you ever need an emergency loan.
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February 2024 by Shawn Sparkman
My boy swim go crazy. He gone get you right every time great customer service he’s genuine and will make sure you get the best price and product for your needs
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February 2024 by Amanda Cruden
Chris was amazing. He worked with me on price and was friendly and efficient. Couldn’t have asked for a smoother process! Definitely recommend this location, and ask for Chris!
