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March 2024 by No Name
This shop kept my vehicle for nearly two months without providing regular updates. I had to continually contact them for information. Initially, they were unaware that they had ordered the parts, and later, they ended up ordering the wrong ones. Their delays caused me to be overcharged $700 by the rental company. When they claimed the repairs were finished, my vehicle wouldn't start. Despite trying to jump-start it and replacing the battery, it only started after driving it 50 miles for a smog test. However, after turning it off, it wouldn't start again. The owner promised to cover the tow, but after an additional four days at the shop, he suggested it might be the key. Frustrated with the broken promises, I decided to have it towed to a car dealership. Despite initially agreeing to cover the tow, the shop made me pay for it before releasing my vehicle. Now I'm being told my truck was driven on a flat tire, damaging the rim, which will cost an additional $1,000 to repair. Additionally, the computer in my vehicle was fried, which will cost an additional $2,000 to repair. This has been the worst experience I've ever had, and I strongly advise against bringing your vehicle here. Their business practices are shady.
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December 2023 by N Pypes
Very professional and helpful. Works quickly with insurance. Mike and Jesus were easy to work with and did honest work.
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December 2023 by Steve Speck
Fantastic work , and an extremely friendly , and professional owner !
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December 2023 by Mark Gibson
Jesus was very helpful in getting my hood straightened and painted. Looks good!
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November 2023 by Adrienne DerOhanian
Mike and his staff are highly professional and great communicators. They did a fabulous job on my car. It looks like a brand new car again. Thank you Exclusive Customs. You guys are outstanding!!!Services: Painting
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November 2023 by Adrienne D.
Mike and his staff are highly professional and great communicators. They did a fabulous job on my car. It looks like a brand new car again. Thank you Exclusive Customs. You guys are outstanding!!!
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June 2023 by Ryan T.
Took my Mercedes here after an accident. Jesus was super helpful with the whole process, answered all my questions and kept me updated on repairs. Got me back on the road pretty quick. Would definitely recommend this shop.
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May 2023 by Bianca H.
Exclusive Customs is the best in town! Mike and all of the guys there are phenomenal! They fixed my car door so quickly. I couldn't open my door because someone hit my car and smashed the door completely shut. They handled everything for me with the insurance and it was such a seamless process easiest experience and incredible customer service. My car was clean and fixed and I'm so impressed. Thank you guys again best in the business
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March 2023 by Chloe K.
Mike did amazing job on my car he was responsive caring and professional. He went above and beyond. Highly recommend this business
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February 2023 by K Frank
Nice professional.Addendum: recently brought a 65 mustang to the shop. They were fast and the job exceeded expectations high quality work. When they finished. It looked better than when it came off the assembly line.
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January 2023 by Michael Riga
Mike owner very honest
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January 2023 by Adi Nair
Easily the best, honest body shop I’ve come across in Vegas. Had some clear coat damage on my hood and Mike & Carlos gave me a great price and did a wonderful job repainting and finishing the whole hood in just 24 hours. Color match and the quality of work looks perfect like from factory. Honestly after dealing with a couple of other body shops in Vegas for small paint damages and seeing the quality of their work vs their price, i definitely made a mistake by not coming here sooner. Thank you guys!
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April 2022 by Amber M.
Exclusive Customs always hooks up my ride. Whether it's for show or to repair I highly recommend this body shop
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April 2022 by Steven V.
This company came recommended to me because I have a classic car. So I called and they said bring your vehicle in on Friday for an estimate. Please note this was just to put hood pins in. I brought it over at 1pm and walked around the shop and peoples cars were Inside some keys still in the ignition all garages open. No employees were around. I was calling for anyone because all the doors were open no one came until finally 30 minutes later someone came back and told me they were on lunch and told me to come back an hour later. After seeing how much the cared for their customers and the security of their vehicles I told them i would take my business elsewhere. I'm giving it two starts because I observed there work while I just freely walked around the shop and it looked good. But the lack of security and after reading the other reviews I can Definitively say the are negligent in how they will treat your car.
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January 2022 by Lalaine Barroga
This is the 2nd time I’ve had my car fixed with them and on both occasions they did a very good job, not to mention the owner and the staff are very nice. Thank you Exclusive Customs.Services: Painting
