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March 2024 by Noty Kity
Super nice cashier and friendly. Very clean. Food was also good. Coffee was fresh and nice and hot. This Dunkin’ Donuts is located inside Sam’s Town Casino at the back right next to Subway. Glaze donut was delicious. Thank you, we will be back. ?our food was nice and hot. Only thing no napkins.
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March 2024 by Mike H
I’m from Boston, MA (home of Dunkin) this is the best Dunks in Vegas!
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March 2024 by jezreel justice
Super helpful and always so kind!I'm always in and out on the way to work and they've sometimes got my order ready before I get to the register or use the kiosk! ⭐⭐⭐⭐⭐?
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March 2024 by Stephanie
I just ordered a coffee and food, and my sister got tea. We asked if they could add steamed milk and vanilla to the tea, and the girl who took the order said yes. The cashier never gave me a receipt or a number, so I didn't know I needed a number to take my order. When I asked if the food they put out was mine, the worker I asked was extremely rude to me for not knowing my number and told me "just know in the future, you're not allowed to order that tea" which makes zero sense because we asked if they could, they said yes, and then got upset at us for giving them an order THEY ACCEPTED. In the end, they gave us a tea with caramel in it, when we asked for vanilla. I got a $5 wrap, which the picture of was a huge wrap with lots of filling. I did not get that at all. I understand that often fast food places use pictures that are better than the food they serve, but this isn't even the same thing remotely. It is the size of my palm. It's ridiculous this was $5. BTW, it's not even a wrap, it was made like a tiny taco.
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March 2024 by Manny Marquez
We come here to get donuts and that's about everything.
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November 2023 by Jeffrey Reinharcz
Just went there five minutes ago. Found a handwritten sign over the register that said, "Sorry, we're out of eggs." I told the young school-aged female staff, "I just saw this sign that you're out of eggs," and I asked: "Aren't you going to buy any?" She said, "No." I asked, "Why not? Walmart is across the street." She said, "Sorry." I looked at her and thought: "What an idiot!" Message to the store location's Owner: Remove this person from your payroll. She doesn't seem to care about maintaining the egg inventory. That's affecting your ability to sell items which require the use of eggs. It's also damaging customer morale. To put it simply: She hasn't the brains to do the job. She's losing you money. Fire her! Hire someone who has intelligence and experience---preferably someone above 30 or 40. In the meantime, she's lost my business.? I'm going to tell me family, friends, and coworkers what a bad experience I had.
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November 2023 by Seal Marrufo
Worst experience ever. The employee’s could use more bettering skills on their customer service. They are lazy and don’t know what they are doing.
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October 2023 by Jessie Porreca Moser
Person working does not understand coffee. Just wanted a decaf drink. She said they were out of decaf espresso but had decaf coffee and then when I tried to order a decaf iced coffee she said they were out of decaf iced coffee. You can just pour coffee over ice?? Did not end up getting anything after trying to order three different drinks.
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October 2023 by Andrew M
Dunkin Midnight coffee is great!
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September 2023 by Rick Boase
Good gosh, how hard is the order, 1 chocolate long john and TWO male long johns. They fill the bag with their back to you hiding what they are doing and when you get to the destination, you find two chocolate and ONE maple. Geez!! Public school education is a wonder. She was to distracted about talking to her Co worker.
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August 2023 by Mathew Clements
Donuts were kinda good and kinda bad. I expected a full strawberry sprinkle donut and got a half covered strawberry sprinkle donut. Make sure you check your donuts before
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July 2023 by J Brown
Ordered online and drove to the Dunkin’ Donuts in Sam’s town and everything I ordered wasn’t available. It would be a common courtesy for the company to not let the purchase go through on their app if there was no available products.
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June 2023 by Kimberly Butler
It took over an hour just to get a bacon sandwich. I think they forgot about me but I got to refund anyway ?
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June 2023 by Cety T
I ordered a coffee using Dunkin kiosk, it's easy and convenient. Fast service and great staff.My order was ready in just minutes.Parking: Free parking inside Sam's Town Casino
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June 2023 by Khelvyn A.
On June 1st around 8pm there were 2 girls working there and they were not helping a line full of customers, they were in the back talking and on their phones, going over video games and drama in the back. After about 30 minutes they came out to help us but by then everyone else was gone, they didn't have anything I wanted left due to one of the workers saying "I ate the rest of these" to the other coworker and they started laughing. I ordered 2 drinks and some stuffed mini bagels and the bagels were fine, but the drinks didn't have much of the Caramel in it, and the cups were filled up 3/4 of the cup. The lady in the pink hair woking in the front didn't even hand me my receipt when I tried to grab it she just threw it to me and when I went to get my drinks she tossed the straws at me then left. I don't know how the morning crew is but I do not recommend coming here later in the evening if you see a lady in pink hair. The store was clean though so I give it 1 star. The workers where just not good at their job at all.
