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March 2024 by Tina Williams
Great store with a helpful staff. Selection was good with most sizes available
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February 2024 by 1MGarcia28
Love their friendly attitude from just a phone call. The lady who answered, Liz, was friendly and upbeat as well as helpful and informative. From that alone I know they have great customer service . :)
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January 2024 by Hannah Madaus
Helpful staff - bought a pair of great leather boots here while on vacation.
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December 2023 by Jennifer Chavez
Now I understand all of the bad reviews about the staff. Mia and Lexy were horrible to deal with. I bought an item online and wanted to exchange it at the store. The staff said yes and then Mia and Lexy refused for absolutely no reason at all. Someone needs to do something about these bad hires, very unprofessional, unhelpful and rude.
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December 2023 by Luis Lopez
To bad this is the only Dr. Martines in the area. This location never has proper stock. Besides that, their female manager is horrible with extremely poor customer service. This was especially true on Christmas Eve. Will never return to this location again and might even consider going with another brand as well.
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December 2023 by David N.
Stopped in again to check on breaking in Drs and how sizing worked. Christine was there and fully explained all the ins and outs. She suggested a different type of inner sole I might try. Oh, and the CNY Dragon shoe will be out soon!
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November 2023 by Alexandria Glazier
Helpful and knowledgeable staff at this location.
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October 2023 by Ana Romero
A friend and I visited Dr. Martens @ Fashion Show Mall today and we were so impressed with the staff, namely CRISTINE and ELEXIA! Cristine assisted me with my purchase of the 1461 Bex Crazy Horse Oxford and was very patient as I tried on this shoe and another style in a different color. She was able to answer my questions and was a pleasure to work with! THANK YOU, CRISTINE, for your kindness, friendliness, professionalism, and Dr. Martens product knowledge! ELEXIA assisted my friend and was happy to provide her with different styles/sizes with the same kindness, friendliness, professionalism and product knowledge as CRISTINE. I purchased one pair with the intent to return in a few weeks for another pair. THANK YOU, CRISTINE and ELEXIA for a wonderful shopping experience! Much appreciated!
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September 2023 by Alex Garay
It has several models
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September 2023 by Graciela Rivera
Excellent serviceLots of models specially in black and brownI
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August 2023 by LaWanda Parker (CA Stylegrll)
I am a big Dr. Martens fan! I was scrolling the sale items on their website (up to 40% oft) and ended up with 4 sale pairs and one new arrival. I bought them at different times but I believe all are still available. Can't wait to wear them! P.S. They take Afterpay & Klarna so you can pay over time. Happy Dr. Martens shopping!
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August 2023 by Reina Noir
Good service
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June 2023 by Danielle Tydingco
Love this store. Employees are really interactive and informative. They offer their personal opinion (especially if they have the shoe themselves) and are really nice, friendly, and personable. I had to return a gift recently and Chloe (who helped me in person) and Mia (who helped me over the phone) were real nice and accommodating.
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May 2023 by Robert Taylor
It's a normal Dr. Martens store
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May 2023 by Roland Burns
James is awesome. Veeery helpful.
