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February 2024 by Brenda H.
PATRICK THOMAS and Lennie are absolutely superb. They're always going to find you the best rate they're always going to put the client first and make sure they are getting you the services that will best fit your need. Whenever I am in need of assistance they always return my call in a timely fashion, and they're always willing to go above and beyond.
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April 2023 by Someone S.
I HAVE FULL COVERAAGE WITH comprehensive they dont wasnt to pay for my car getting fixed after my Cadillac converter was stolen with an police report. Many of these insurance companies is just an rip off just to get your money. Forces membership on you go up in rates even without any claims or tickets or accidents. State farms is an decent insurance company with Cadillac converter issues AAA Makes their own rules and policies. They forces you to get membership for towing ect... when many of the other insurance offers it for free with their policy. Be smart investing your money. Atlease invest where it all makes sense. This is about ALL AAA COMPANIES.
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February 2023 by Claudia Renteria
It was great, a nice lady helped me and it was quick and easy
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October 2022 by Mgk O.
I have been coming to this office to use the DMV kiosk for several tasks. The employees at this location have always been very friendly and helpful to make sure you face no struggles! Thank you!
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September 2022 by Cj ..
I called the AAA 1800 number prior to coming in regards to an international drivers license. I'm currently enrolled in AAA Identity Champion and asked if I would get a discount on the photos for the international driver license. They advised I would. Instead of me paying $20 I would pay $10 since I'm enrolled in a AAA product. I did this to see if AAA was cheaper than CVS, Walgreens, Etc in regards to passport photos. I was happy to hear that I would received a discount and went to your guys 7501 W Lake Meade Ste 106 location. As I went in I spoke to front receptionist Maria. I advised Maria what I was told by AAA over the phone about a discount for passport photos and I was inquiring for an International Drivers License. Immediately Maria came off very hostile towards me and advised me no I wasn't going to receive a discount. I then repeated myself and advised her I was told I would. Maria appeared to not care what I was telling her and advised me I shouldn't take the word of AAA over the phone. I was confused at this point and thought AAA over the phone was the same as going into the branch. In my eyes as the customer at this point, I felt Maria was unfriendly, hostile, and didn't appear to care about customer service. I asked for the store manager and she then pointed to Fernando and told me to have a seat. During my wait I saw Maria help customers after me and noticed she was friendly, customer oriented, and professional. This made it 10x worse for me due to how poorly she treated me then treated other customers after me. After waiting for about 10-15 minutes I finally spoke to Fernando. After explaining what I was going through Fernando didn't appear to care. He advised me their would be no discount and appeared to not care for Maria's actions towards me. At this point, I was in the office for 30 minutes and could have gone to Walgreens/CVS prior to coming. I asked Fernando for his Area Manager and he advised me they had a store manager named Lopita. Maria advised me earlier Fernando was the Store manager not Lopita. This proved not only is Maria poor at customer service but she also lies to customers. I got Lopita information and then gave her a call outside the branch. Lopita was exceptional! She was empathetic, understanding, professional, and made me truly feel that she cared. She reflected back and apologized for Maria and Fernando's behavior towards me. She ended up waiving the fee for the international drivers license phots and called the branch after to speak to Fernando. I came back in Fernando received her message and proceeded with my international drivers license. My International Drivers license was then finished and I then paid and left. I hope my review provides coaching opportunities for Maria and Fernando. I do hope they are held accountable for their actions and hope this doesn't happen to any future customers. Thank you for your time.
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May 2022 by Robert S.
I went in on Thursday morning to acquire an International Driver's Permit and it was a nice experience. I was seen right away by the lady at the cashier desk. She took my information, snapped some pictures, billed my credit card, and presented my IDP. Overall: Very expedient and friendly service.
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March 2022 by Gia Animmation World
Have used their services in more than one occasion and have always had a great experience. Services are fast and ready next day sometimes. Great fast service
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February 2022 by Barbara E.
Just wanted to leave my review in regard to Agent Steve Ririe which in our opinions Steve Ririe is the BEST Insurance Agent in ALL of the Las Vegas area. We've had Steve as our agent for many years now and also have friends and family who also have Steve as their agent.... We think the world of Steve and his knowledge is exceptionally outstanding..... customer service AT IT'S BEST.... couldn't ask for a better agent to handle our Home and Auto Insurance needs..... this guy is ONE OF A KIND GREAT. Thank you Steve, we think the world of you.
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July 2021 by Michael D.
This branch is convenient to nearby shopping and banking,and is easy to find. The member service here was also very good!
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June 2021 by Gina Berry
Rented trucks from these guys like 3 times before. They're always friendly and courteous and professional. They're very clean and accommodating when it comes to time frames and trucks people want to rent. Love this place!
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April 2021 by Jasmine Proctor
Out of service until april
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March 2021 by Cherie Thomas
Super friendly staff, super clean! I was in and out for my registration within literally 5 mins. :)
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March 2021 by roberto b.
They were closed and told me to go somewhere else
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March 2021 by Robert B.
They were closed and told me to go somewhere else
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December 2020 by Julius. T. Charles
This place is not crowded and good to get some of your DMV stuff.
