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June 2024 by Cameron Smith
Spent $1300 on 4 new tires for my truck. All 4 came back to me with different tire pressure, all the way from 32 to 39psi. They didn't even put valve caps on all 4, quality control is lacking.
I also found the tires for $50/each cheaper elsewhere.
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June 2024 by Jean nouel
I went to the shop to get a patch and the employee told me that I needed to replace both front tires. He wasn’t able to put a patch because the tire was too low depth. I took it to another discount tire shop, great customer service by the way (second shop) it ended up that my tire was still good and he was able to put a patch on it…
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June 2024 by Ben Huffman
Great company unfortunately they will not accept American Express over the phone for payment. I will be using another company for all future business even if they are more expensive. Sad when points help out more the the caring of the employees
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June 2024 by Royal Flush
The customer service was great, unfortunately from experience never pay this business over the phone. It is very obvious they do not accept American Express. Owning a company and this business being a multi Million Dollar company they are not AT ALL experienced in accepting credit cards over the phone (American Express). I will be using a different tire company in the future to prevent costing us time and money to have to physically drive down to pay. Maybe Ted Weins
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June 2024 by Josue Castanon
Went here a few weeks ago because I had a screw in my tire and the dealership said it was “too close” to the side wall to pull out. Tyler was very helpful on the phone with my wife and Riley was great when I took our SUV in that same day. He checked for leaks and when no air was noticeable, he pulled he screw out with no issues. My tires still have a few miles left on them but we’ll definitely be coming back here for a new set when it’s time because of how helpful Tyler and Riley were.
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June 2024 by Anna Hensley
As a valued existing customer, I've been waiting for over1 hr so far to have my warrantied tire repaired.. the gentleman who checked me in didn't think it was important to tell me it would be a 2 hr wait... terrible customer service!!!
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May 2024 by Joey A
Great service. Will always be my go-to place when it comes to tires.
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May 2024 by Jaime Cerda Guevara
Highly recommend for all your tire needs. Zachary will go the extra mile and pass on the savings (if any) to you. If you want transparency, quality and peace of mind, come here.
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May 2024 by John Tucker
If your in driving distance of any other discount tire I suggest you go there , horrible service , horrible customer care , everyone seems confused
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May 2024 by Michele Loupee
They were very helpful got my tires fixed and on my way
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April 2024 by Emily La Scala
I love this discount tire!! I have had the BEST experience here compared to any other tire service company. The service is a great they are efficient and eager to help! All of the workers aren’t pushy and they are honest about everything. I have tried to buy new tires but they told me it would be a waste since they were still in decent condition! I got wipers and they were great quality for a great price. Overall 11/10 experience would recommend ☺️
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April 2024 by Sean P
Came in to get a plug in my tire replaced with a patch. They told me they cant touch "previous work" on tires because of "liability"... So, i guess next time i will pull out the plug, THEN bring in the tire and literally no one would be able to tell. What a ridiculous policy. Wont be coming back for anything anymore. Called up another tire shop right after, and they helped just fine.
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April 2024 by Lauren Harper
Excellent customer service and a great experience all around.
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April 2024 by ray sanchez
i stopped by to repair a leak. After brilliantly checking my tires and suggesting to buy new tires because they were a different brand and my Range Rover wouldn't drive correctly plus my tire lugs should be changed because they couldn't torque them. Being a return customer i wasn't informed of the lugs being a problem. He made a work order, and two and a half hours later, they pulled my car in.
THANK GOD IM RETIRED AND HALF NOTHING BETTER TO DO. Twenty minutes later, your tech refused to repair the tire because a repair was made that he didn't approve. Mind you the repair was fine. At that point, i looked in the mirror to check if i had the word SUCKER on my face.
(just to say, i was an auto mechanic an built race cars as a hobby. My 65 GTO turn 10.2 seconds in a quarter mile drag strip in the 70s.) After holding me hostage over 3 hours. I'm told they wouldn't repair my tire. At 73 years old, i had no option but to buy a new tire to get home
Nick as a business owner Is your company's reputation worth 350 dollars. Your employees should be ashamed.
Hi Nick
i would like to thank you for your quick response to my review. i would like to say your attention more than satisfied my complaint and my satisfaction was important. Nick thanks to you and your management.
I will continue to recommend Discount Tires to all my friends and business acquaintances.
Sincerely
Ray Sanchez
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April 2024 by Robert Mcandrew
Great service they b will fix your flat for free free service for air in your tire And will install your wipers not free but very reasonable
