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February 2024 by Ian S.
I put in a prescription they said it would take 1 hour or less. The window teller also hit the mirror on my car not telling me she was opening the drawer and did not acknowledge it or apologize. About 1.5 hours later I call they say we don't have one of the medications. They said we tried to text/call you - they did not. I asked to confirm my phone number and it was correct. They said we can transfer the missing medication to another store that opens in about 9 hours. They said the other medication will be done in 1 hour or less (again). They did not call/text again so I called back about 2.5 hours later and the answering machine said it was ready. Terrible service - I highly do not recommend!
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February 2024 by Marina A.
The line is always long. I really wish they would expedite the service. If they where fast and efficient I would rate them higher. They're customer service is good however.
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January 2024 by Jelly2 Tasty
Store is 24 hours. Pharmacy is closed for a half an hour for lunch every day. Night staff is friendly. Had some promotions other CVSs did not. Selection is a little small/picked over.Did not understand that other review's "menstruating sissy" remark aimed at a female employee. Homophobia and sexism aside, those are male insults.
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January 2024 by Veronica M
Drive Thru does not work
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January 2024 by Ronier Vazquez
Excellent and for all tastes
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December 2023 by Angeline S.
Their customer service was exceptional. Everyone was nice and welcoming. I had a question about a product, and Regan didn't hesitate to help and actually found the product i was looking for. Overall, my experience with this location was outstanding.
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November 2023 by Nate G.
I highly "DONT" recommend using this pharmacy. I've used a few different drive through pharmacy's over the years but Almost every time I go to this location it takes forever. When I go it's never real busy but takes forever. Not sure what else's they do in the drive through besides pick up and drop off but I've waited over 20 minutes with only one car head of me. Filling prescriptions also takes a while. Basically have to drop off as early as you can so maybe it will be filled before they close. If you need any prescriptions I would go somewhere else or you will just waste a lot of time using this one. Going inside location you get the same service so at least they are consistently slow.
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November 2023 by Christina M.
Honestly the pharmacy is a joke and the man at the counter was very rude they need to reevaluate their customer service. Other then that the people at the store were very nice the pharmacy needs to get there act together getting all the one stars for the entire store shame on them! So mad there not real doctors.
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October 2023 by Lisa H.
I was desperate to find a pharmacy open 24 hrs and these people were amazing. I would have ended up in the ER if it wasn't for this pharmacy being able to fill my medication. Thank you!
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September 2023 by Steven H.
So I set up an appointment on-line for a vaccine shot and flu shot at the nearest CVS pharmacy where both are available. I register online, make the appointment, confirm the appointment (etc.), then show up at the correct time on the correct day. Wait in line. And when it's my turn, I step up and get informed: "Oh. We don't have the vaccine. Didn't anyone call you?" No, I reply, nobody called. Nobody sent an e-mail. Nobody did squat, as usual. And, once again, I discover I have wasted a chunk of my afternoon because of the blithering incompetence of CVS pharmacies. Because this afternoon's exercise in time-wasting isn't an isolated occurrence. CVS drops prescriptions and runs out of vaccines on a regular basis. (Seems to be a corporate practice.) Is there ever a communication about it? Nope. You find out about the non-availability when you get to the front of the line and somebody in a white coat lets you in on the bad news. Sometimes there's a pro-forma apology. Sometimes not. Today I was told nobody called about the missing vaccine was because I was on the "wrong list", whatever the hell that means. So, if you have ANY options besides dealing with CVS, do yourself a large favor and take them. There might be some other large, lumbering, brain-damaged drug chain which is worse than CVS, but off the top of my head I can't think of one.
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September 2023 by John Monks
Jake the Pharmacy Manager is the bomb dot com. Got my flu and New Covid vaccine here tonight September 16, 2023. Jake said you can walk in at anytime and get your shots the store and Pharmacy is open 24/7. They just got the new covid vaccine on Thursday September 14, 2023. They take VA health insurance and most others. No insurance? The shot is like $120. Thanks Jake! He is polite and professional.
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July 2023 by Ms. S. A. Carter
The pharmacy tech that assisted me on 7/22/23, did a wonderful job. I was very thankful for his help, and concern with my asthma inhalers. The entire pharmacy staff, (at this location), always does a great job. Thank you so much !! Store #8824, 4411 E. Bonanza Rd. 89110
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June 2023 by Stephanie R.
The pharmacy drive thru is a joke, waited about an hour to get to the front & once I did they said they would be back shortly & waited another 30 minutes. I kept pressing the call button & nothing. I understand they may be busy but you can't keep so many cars waiting for almost an hour & more.
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May 2023 by Ned B.
If I could figure out how to give these bozos zero stars, I would have - after tonight, you would too.We've had a lot of problems with this particular CVS pharmacy, the one at East Bonanza and North Lamb in East Las Vegas. No shopping carts because "they keep getting stolen." Low stock because "we're waiting on back-order." Incredibly long lines in pharmacy and at the front register because "we're short staffed." All presented as if its somehow the customer's fault hat they can't run a decent store. I keep coming because they have all our scripts, and it's a hassle to change that many prescriptions. After tonight, though, it's a hassle I'm happy to go through. As noted, lately it's been getting worse, but tonight takes the cake.First, some background. I'm 71 and have health issues. My wife Lynn is 68, also with health issues, but most of all, she's suffers from the after-effects of a broken back that never really healed, so she requires some potent pain medications. When they're back-ordered, she pays the prices for that. These are meds that, for the past several months, CVS always seems to have on back-order. This particular script should have been filled Friday (this is Monday night as I write this), but CVS was out, and "no deliveries on the weekend" - so I was told to check back Monday. Last night (Sunday) I was picking up one for me, and asked about Lynn's unfilled script. "It should be here by 4 pm tomorrow" I was told. Fine.Tonight at 8:26 pm I called their system, and the automated program told me the scrip in question was "in process," and it would be ready in 30 minutes, at 8:56. This message means someone put the script in the queue and planned to fill it within 30 minutes. Which means it was in-stock, which is important for later.I swung by, ironically at 9:26, an hour after I was told it would be ready at 8:56. The clerk checked and said it wasn't ready. So I questioned her, telling her what her own system told me, and what "in process" means for a prescription. She got flustered and started changing her story. Finally she said they didn't have any, and that she'd have to ask the pharmacist. So I told her to do that, as I wanted to speak to the pharmacist.I waited a few moments (not too long - no complaint there), when a very soft-spoken voice came through the tinny, sub-par drive-through speaker. At first I couldn't hear him, and mentioned that. Then I heard - and I swear to God, this is exactly what I heard - a high-pitched, faux-feminine voice said "Narco? You want sweet, sweet Narco?" He literally sounded like Golem from Lord of the Rings, saying sweet nothings to "My Precious." Except he said this with an accented, child-like feminine voice.That "sweet, sweet Narco" crap really pissed me off. Climb into my shoes and, friend, you'd do the same. A person you love is in pain, and this bozo is trying to crack jokes.I told him the script was for my wife's broken back, and that her broken back was no laughing matter. So he dropped that childlike, fake-feminine-sounding affectation, but instead began talking to me in a voice that sounded like it was from South Asia - which is not an issue, except the accent didn't sound real. Like a stand-up comic trying to mimic that accent in a joke. Ignoring that as it wasn't an issue - yet - I went through how I'd been told the meds would arrive by 4, and that I called and their automated system said it was in process - which means somebody (probably him) had been working on filling it, and that it would have been filled more than a half-hour ago. Like the pharma-tech, he couldn't keep his fake-sounding story straight, and even went over to "check on it." All with this fake-sounding accent, which was sounding more and more affected as it went along.By his actions, he convinced me that the meds were there, that he was yanking my chain (not sure why he
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April 2023 by JD 702
I love cvs. Everything I am looking 4 is there. I dont have to go others stores.Everything in one places. Just what I needed.Thnak you cvs teams great job.