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April 2024 by Jenn Foster
This is horrible service. 3 people behind the counter, and only 1 person serving the customer. It took me almost 25 min to get served. Not to mention how hugh the prices are gotten.
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March 2024 by AH Hernandez
Clean store and good ice cream but the two girls working (one blonde, one brunette with bangs) were rude and seemed to be laughing the whole time, bad customer service
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September 2023 by shaniece conley
very clean and friendly service
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August 2023 by Cristian R
Great staff but the manager seems to still be rude to them after all these years
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July 2023 by Raquel 300
Found 2 hairs in my ice cream very unsanitary
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June 2023 by Jhen Koy
There's no doubt ColdStone have the best to-go ice creams but over the past few months, their prices went extremely high.. we used to get the Large Signature Ice Creams (Gotta Have It) for $6.99, now they're $9.45, and for the smallest size (Like it) they used to be $4.99, now they're $7.45... we normally go 4-5x a week but with their ridiculous prices, i think it's not worth it anymore. Maybe every once in a while when you really crave for it.
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June 2023 by Nanny Rios
Very good service, everything was clean and organized.
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June 2023 by Fabiola Hurtado
at the local charleston lousy service they are very rude
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May 2023 by Angelique Heidt
This ice cream shop is pretty great! The customer service is good, and I love the cakes. My favorite thing to order with my ice cream is the hand rolled waffle cones. You should definitely try their shakes, too!
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April 2023 by NATALIE SWAN
Great staff, nice decor, & Great ice cream.
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November 2022 by Hazel Blalark
I bought ice cream online yesterday. I decided that I wanted to cancel it so I called the store to cancel it. They said they didn’t know how, I was told I’d get a call back but I’m still waiting
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September 2022 by Angel N.
Doesn't make sense that if I look up other cold stone locations they are able to give more variety of customs cakes and for this location it only give u 4 Types.
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July 2022 by Richelle Burns
Great service, clean tables to enjoy yummy ice cream!
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May 2022 by TQ
Never disappointing. Been years since I've been to a ColdStone & it was my kids' first time. They absolutely loved the experience
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April 2022 by Renee G.
This is my number one ice cream establishment. You have to try pistachio, cherry and cheesecake flavors. Choose any toppings of your choice. My favorite is the snickers and pineapples