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February 2024 by Johnathan Hendel
This was our first time ever getting a custom made closet. It couldn't have been any more simple. We called, made an appt, and the closet was done in about 2 weeks. We had a little misunderstanding with the backing, but it was handled and didn't push back our install day. Couldn't be happier with the service and quality we received. Until next time Joe!
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December 2023 by Darrin Gerr
Good team of people to work with. If you call you will understand what I mean.
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November 2023 by Michael Snow
The whole team did a great job on the install of my steel garage cabinets. Very high quality and great customer service. Absolutely recommend.
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March 2023 by J B
I worked with ClosetsLV during the build of my home to provide a custom walk in closet in the master bedroom. Chantal and her team did such an incredible job I had them come back to do the guest room closet too! Every single aspect of the project was handled flawlessly and the communication was timely and efficient. The fit and finish work was superb and after almost two years of daily use continues to function like the day it was all installed. I wish every contractor was as easy to work with as Chantal and ClosetsLV!Service: Closet design
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July 2022 by Margo M.
The 2 people we met there were very friendly. We met with Jennifer Wells and told her what we wanted for our new home. Within a few days she emailed the estimate which we accepted. Can't wait to see them.
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June 2022 by Terian D.
Good service ceased once our order and deposit were taken. During the four weeks that it took to produce our closets we could not get any feedback, update or status of our order, the response was only "production department will call when it is time for installation. Installation was terrible. The top rod was so high it was a foot above the wife's reach. The installer complained that it would be a lot of work to lower it, and finally agreed to do it after I indicated I would have to call the office to get it rectified. It wasn't a lot of work - he completed the task in 20 minutes. The installation was paused for over an hour while the installer waited for a part to be delivered. When done the installer got into his truck and left with no departing announcement.
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April 2022 by Sonya C.
What an amazing experience I had. I am a local Interior Designer and I needed a custom Entertainment Center for a new project that I was working on. I had an idea of what I wanted, but I wanted to speak with a professional in that area to help make sure that I wasn't missing anything. And that's exactly what I got, a true professional. Chantal Klinger was amazing, she met with me, saw the space , took preliminary measurement's and came up with a beautiful, design. The form and function is unsurpassed. The lead time was literally right on the target date. The install went without a glitch. Darren the technician/Installer was thorough, knowledgeable and fast. He cleaned up any debris that came from the install. Perfection! Thanks for such a great job. I am truly impressed and my client was blown away when I showed him the before and after pictures. It totally made the room Thanks Chantal and Darren for such a great job!!
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February 2022 by Dave G.
Never trust this one. Get it in writing, and then hope. The basic middle of the line, for them, which I purchased, does not have "end caps", it's open ended. If it dead ends into a wall, great. If you want (6) of those 2 x 1/4-inch x 6 feet, would be $2,500 extra, "take it or leave it". It turns out both Loews and Home Depot, have the same materials to complete the work, that was expected. Build your own, it's easy with instructions. Lumber tard prices $90 materials $200 labor. $100 per hour approx. 2 hours. Please don't let this arrogant "too big to fail" company, get away with price gouging, non-sense, and arrogance. This is just a warning. If you run into a problem, remember this post!
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January 2022 by Teeth Collector
Really high quality and well done installations, staff is attentive to try and give customers the best closet design to their needs
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November 2021 by Mynda Levingston Ohs
Worst experience ever. We spent a ton of money and they have been out 6 times to try and finishing the order. The owner Joe called me to ask when the last payment would be made I told him when the job was done. He proceeded to threaten me and yell at me telling me he was gonna put a lean on my house and ruin my credit in 3 days. I again tried to explain they still owed me another shade. My husband had to deal with him because he was so rude. They came out a 7th time for the last shade and of course it was measured wrong and the installer told my husband that the company was falling apart. So we co it is to wait for them to finish the job as they have been paid in full
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October 2021 by Vincent O.
We were referred to this closet designer by our home builder . We were excited to have it in our new house once we moved in . We decided not to go with this company . First it took two phones calls from us to even schedule an appointment . They were very unprofessional when speaking to us . They had a pre designed closet for us and my girlfriend didn't like it and had her own in mind . After that the sales agent was sarcastic towards her . We weren't trying to spend 10s of thousands on a closet but we had a good amount we wanted to spend. The sales agent kept on saying well that change is going to add more and you're trying to save money . It's not the service you want when you're buying a 650k+ home. Afterwards she saw the anger in my girlfriends face and say congratulations on the new house at the end . So I can't review the quality of their product but I can say they were not professional and in the industry I'm in this does not fly with me . I get it it's a sales job but you don't have to make us feel like we are cheap that we want to go with our design not your design.
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August 2021 by Isaiah Parks
Lady at front desk Diana super rude for no reason.
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June 2021 by Lori Styck
Needed a piece to my closet that I purchased several years ago. They messaged me back and had what I needed when I arrived. What great customer service! Thank you! Not to mention the wonderful job you do!
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May 2021 by Connie R.
My hubby and I had the greatest experience picking our closets with Chantel. We especially enjoyed working with Sarai for all of our beautiful window coverings for our brand new Pulte home. Meeting Sydney the manager and Kim the receptionist made our experience even more delightful. Actually, I'm sorry the shopping is over for now because it was such a pleasure!!!!
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May 2021 by John Morrison
I just moved into a new home with no window treatments and a large store room. I was desirous of installing shutters on all windows and Closets Las Vegas recommended the perfect solution for my needs. They also designed and installed a beautiful storage system that met my budget and substantially increased my storage capacity and organization. In both cases, the design and installation were flawless and the customer service was outstanding. I am very happy with my new shutters and the build out of my storage room. Highly recommend!
