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December 2023 by juanita carter
Very chill and friendly staff
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August 2023 by Joe F.
Terrible service, gas prices too high. Store is never stocked anymore, cashiers have given up. Clearly needs new management and better hires.
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April 2023 by Kirk Just Kirk
Most of the pumps work
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August 2022 by Ryan P.
I came here to get gas early on a Friday morning. I greeted the young African American woman behind the counter with a warm smile and a hello and was a bit taken back when she just stared at me and ignored me. She was watching a TV or phone and apparently I disturbed her. The place is dirty and the gas is more expensive than 99% of gas stations in Vegas. It smelled of rotten eggs. I understand people can have bad days, but I know there are other people who work here that are at least friendly. This woman has zero customer Service skills and makes it very uncomfortable to go there. So I just won't anymore. It is very unfortunate but this town has just taken a turn for the worse. A place where hospitality and service are paramount is now nothing more than people who take their jobs for granted and treat people like garbage. I know it's not everywhere but the more places I go, I witness service that is so sub par so frequently that it scares me. Perhaps people should start being more thankful for having jobs!
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March 2022 by Daniel S.
The Sunset at Spencer Chevron /Terrible's. This is a small and cramped Chevron and Terrible's convenience store. It only has two fuel islands holding eight pumps. It is also off a major highway in the center of the valley where there is a long distance gap between gas stations. If you are driving westbound on Sunset Road, this is the last chance to fuel up for 3.3 miles until you reach the Chevron /Terrible's on Sunset and Valley View. If you are driving eastbound, it is over a mile to the Arco and 7-Eleven/ Sinclair at Sunset and Pecos. The ramifications of the cramped space and distance between fuel stations is that this station can be uncomfortably crowded. Because this gas station is convenient to me and not really by choice, I have stopped here a few times. And let me tell you that it is busy. The last time I was there, I had to wait for a while for an available pump. While waiting, I did get slightly concerned that a car can brush my car because it is so cramped and busy. Additionally parking is also tight. With the limited space there is a want for a car wash. Adding to the cramped situation is that it is a choir to return to westbound Sunset Road. To exit onto Spencer Street where a traffic signal controls traffic at Sunset Road, you have to turn right and then turn around. Being that I am writing this on March 31, 2022; the gas is $$$. The Terrible's convenience store is not the most attractive to put it nicely. But they come through when I want a beer and a snack for later. The day after writing my original review, I am adding this paragraph in as a review edit based on today's experience. With my rent due by the fourth, I stopped here on Friday, April 1 around 3:30 pm to purchase a Moneygram Money Order. The clerk tells me that they do not do money orders after 2 o' clock because that is when the Manager leaves. Apparently they have this asenine policy where in a 24 hour city, you cannot buy a money order after 2 o' clock because the boss is off. I would like to write that this is an April Fools joke. Unfortunately it isn't. Here is a second edit which is this paragraph. Today I returned around 10:30 to pick up a money order. The clerk working this morning alleged that the money orders were down. By the way, the money orders were down around a month ago when I attempted to buy one. Being that this is the closest gas station to me, I brought $15 worth of gas. Just like a month ago pump #6 only has 91 octane gas. This is definitely not my favorite Chevron/ Terrible's. However, with a limited number of gas stations in my neighborhood, there is the inevitable likelihood of return trips. This is one of the times where it is all about location, location, and location.
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November 2021 by Laurenn Maynez
Thumbs up
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November 2021 by Jonny Spendlove
Gas sprayed out of a faulty line all over the ground and my shoes. When I raised the issue that my $150 shoes were ruined, staff said they couldn’t do anything about it.
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May 2021 by Boogs E.
Run like s**** always an issue in here. Service is terrible, place is dirty and they don't care.
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November 2020 by Brandon S
clean store and restrooms. They also have ApplePay at the pumps.Cashier working right now was friendly.
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July 2020 by LV Plug
It's a gas station
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January 2020 by Brandon Slotness
clean store and restrooms. They also have ApplePay at the pumps. Cashier working right now was friendly.
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September 2019 by Carlos Gonzalez
Just wanted to say what a great guy Jason is. I came in, had to go to the restroom really bad and he had a busy line and still gave me the bathroom key. Hats off to him. He deserves a raise! Top notch customer service!
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April 2019 by Tammy Huether
Stoped to fill up at 5:30am. I saw a sign outside that reads free coffee with fuel purchase. My husband went it and the cashier says that's only for gamblers!!!!! What..the sign did not say anything about that, nor did it say see cashier for details. The cashier then says..so do you want coffee, husband said no thanks.
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April 2019 by Areli Palos
My boyfriend and I walked in around 10:30pm to buy some drinks and the cashier (black, heavy weight woman), was extremely disrespectful to me and my boyfriend. She seemed to be having a rough night and took her anger out on us. She was cursing at us and complaining the entire time she was ringing us out and as soon as she was done she walked to the back and continue to argue with us over NOTHING!! We have never encountered such horrible customer service before and this woman really shouldn't be working if she can't do her job properly!!!
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December 2018 by Matt C.
Can't even keep their registers in working order. Lost 81 cents of my $ in the process after a 20 minute ordeal and a phone call to the manager. Without the call I would've lost over 20$. Not my first issue with this place. Not returning.
