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April 2024 by L. Consoli
Convemient location off Rampart Blvd and Del Webb in a very nice neighborhood. Ample parking with handicap access. There is a car drive up and a golf cart drive up that makes it convenient for the golfing community residents. There were two tellers available. Yhe wait was minimal. Eli gave me a cheerful greeting at his station. He was excellent, very efficient, professional and helpful. I did not have my debit card but it wasn't a problem. He found my account right away. The transaction was done as exactly as I requested. If I lived in this community I would make this my primary bank.
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November 2023 by Roger Loya
Great customer service.
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November 2023 by Jesus Is Lord Las Vegas
This Branch, like all other branches in the area, does not answer the phone. They never answered the phone in the 13 years that I've been trying to reach somebody there!
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August 2023 by James Pike
Great branch! Friendly people!
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August 2023 by LMP Jr.
This Branch, like all other branches in the area, does not answer the phone. They never answered the phone in the 13 years that I've been trying to reach somebody there!
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May 2023 by Natasha Skinner
Great customer service. It was just a few minutes to 5:10 pm and the staff allowed me the few minutes to complete a transaction. ??
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September 2022 by LJ Robinson
Chase bank is easily the worst when it comes to customer service. No 24/7 phone line to help when they automatically flag a legit payment as fraudulent. So you get to sit and wait until they “open” their phone lines that don’t have business hours listed.Easily the WORST bank I’ve ever used. I’ll be closing my account because this is ridiculous.
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September 2022 by Evan Winter
Chase bank is not great but summer and julissa at this location were nice, knowledgeable and helpful. Great customer service
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June 2022 by Rene Madrazo
I appreciate the 33% interest for having low income, poor credit, a big family, and high overhead.
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April 2022 by JoeT
I deposited a USD check in January from TD Bank and they issued a foreign check collection service and told me it may take 4 weeks to get the $9,000 deposit cashed. now it is more than a month and no sign of the deposit. I know the check as it is my USD account from Canada! and I know they have no problem clearing it. When I call this branch they switch me to their 800 number and either no one answer or the operator just reset it and drop my line !!!!I cashed another check higher amount similar fashion but at Bank o A, it was cleared within a week!!!!Avoid Chase.....no one is working there any more????????????
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January 2022 by Joan Dean
Customer service is great
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November 2021 by Dude
Great experience here. Got to the branch 2 minutes before they closed with 15 checks to deposit. The teller, Jessica, was great though. She waited patiently while I opened, torn off and took a picture of every check even though it was after they had closed. The rest of the staff was very nice as well. Really appreciate the customer service here.
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November 2021 by PraShawn Hampton
Worst customer service !
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September 2021 by Z
Great experience here. Got to the branch 2 minutes before they closed with 15 checks to deposit. The teller, Jessica, was great though. She waited patiently while I opened, torn off and took a picture of every check even though it was after they had closed. The rest of the staff was very nice as well. Really appreciate the customer service here.
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July 2021 by Shawnee Swanson
I was there the other day to handle some banking business as I needed to add someone to my account. I scheduled an appointment online for 430. I arrived and the tellers told me to take a seat and the banker would be with me. The banker comes out and whispers to the teller “do you know what Shawnee needs because Francis wants to open a new account and her appointment is going to go over” the whispers Go Back and forth and soon the baker comes to me asks what I need and I begin to explain. Long story short she said I would have to open a new account, but I wouldn’t be able to do it today. Yet, Francis who was clearly more important was able to open a new one today. Bankers name was Lyndi (not sure about the spelling)
