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March 2024 by Alexandra Lyons
Chase bank teller was very rude, purposefully took forever with cashing of my check. Kept giving me dirty stares which prompted me to do the same. I hate how negative I felt leaving here.
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February 2024 by Dolores Guinea
Excellent costumers service
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December 2023 by Eddie Page
I went to my local Chase branch to cash checks totaling a fair amount of money. But, I was told by a very miserable employee who was claiming to be a Supervisor “Morganna” or something like that that their limit on checks they would cash was $2,500.00. As I know there was plenty of funds in that account to cover my checks this makes zero sense. I had intended to open multiple accounts there but I will never open an account there after this experience.
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December 2023 by Nancy Freedman
Nothing but liars. I moved to another state and tried opening up an account and was told all kinds of lies. CHASE BANK BLOWS
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December 2023 by Ronald Halfmann
You can't even open a account here ? I can only imagine how bad it really is tellers and bankers just sitting around doing nothing telling you to come back in 3 hours rite before they close
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November 2023 by Dom Kennedy
Has had horrible staff for the past 5-6 years . First time here a women named Miriam or Maria "helped" me completely terrible customer service. Till this day you go in there and will not be greeted politely, no smiles . Better off at another location .
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October 2023 by sacha combs
No wait time. Really friendly staff. I had a few transactions to do and they were very patient as I got names and numbers together.
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August 2023 by Troy Stern
Opened a account with CHASE, so swift, very helpful employees. I was tired of banking with my other bank , to many errors were stressful. ???
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June 2023 by Brenda Gallagher
Why make an appt.& when you get here they don't see you at that time???No respect for customers. I came in a couple weeks ago to see somebody and they said you have to make an appointment well that does no good because they don't see you at the appointed time so your time is not valuable- going to.lose another customer!!! That's why they call their Bank Chase Bank cuz they chase their customers away good name for your bank!!Hope you don't treat all Veterans like this!!
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April 2023 by M Brogan
Very helpful bankers at this location. I had a complex issue with an estate settlement, and while there was a runaround, it was made as easy as it could be. I've found waiting a few days before writing reviews, results in a more accurate review. The hassle was not the staff or even the bank, as much as the legal requirements.
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April 2023 by Neil Villaraza
What kind of bank does not do a basic service like coin-counting for its customers? We walked in with a jar of coins for counting and deposit and were told they don't do that - this AFTER the teller noticed us in line and, while helping another customer, rolled her eyes and said to her fellow teller "They think we have a CoinStar....." (Talking to coworkers while in the middle of helping someone is another bad customer service issue altogether.)No wonder people are running from these large corporate banks. They want your money and do not even attempt to help you in return.
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April 2023 by Ryan J.
Came on a Friday to add a signer to an existing account. The only employees in the branch were tellers. Waited in line to be told that we needed the assistance of a banker, and that there were none working that day. Called the 800 number to see what we could do and were told we could try another bank. Not sure if they meant another branch or to take our business to a competitor.
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April 2023 by LOVE KISS
Ayoli who is take care of me today very patient and professional, because me and my mom not good in English , we dont have appointment but she take care of really frendly. Thank you for your help.
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January 2023 by Jessica Gonzalez
I wish i would have read the reviews before scheduling an appointment with Alexander Varela! Absolutely terrible customer service and terrible at his job for that matter. Uneducated on business accounts, complete incompetence as well as the manager who failed to correct the situation. Called customer service and they suggested another branch as their “way of conducting business” at that location was weird and doesn’t seem right.
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January 2023 by Jess G.
I wish i would have read the reviews before scheduling an appointment with Alexander Varela! Absolutely terrible customer service and terrible at his job for that matter. Uneducated on business accounts, complete incompetence as well as the manager who failed to correct the situation. Called customer service and they suggested another branch as their "way of conducting business" at that location was weird and doesn't seem right
