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November 2023 by Jeffrey W.
These people may put you in a situation where no duty of care is owed. Don't use them, they use Loancare. Worst Loanservicer ever, out of Virginia Beach, VA
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May 2023 by Justin Mark W.
Lender said the loan amount I needed was below their minimum which is common heard it a couple times before them. She suggested I do a Heloc, I let her run the address and all the info do determine if she could make it work. Claimed it wouldn't be a problem, so I went with it somehow they do several hard pulls on my credit instead of 1 and then tried having me go through a new home loan process to find out 2 weeks later that she was doing it wrong and forgot we was doing a HELOC. Then does everything again with the address of a property I own outright but she does the paperwork on a house I have a mortgage on completely screwing up all the paperwork. Then tells me if I don't let em do another hard pull then there's nothing they can do and after they already had 4 hard pulls on me last month I'm not letting em do it again. Save yourself a headache of dealing with morons and call someone that will actually help you get the loan you need.
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January 2023 by Brett Undercuffler
I found Jackie Bennett through a good friend of mine. I'm a first time buyer and Jackie was a blast to work with. She really knows her stuff. There was absolutely zero guessing with her. She knows what to do and when to do it and if you listen to her, the process is super smooth. There's some people out there that you meet, when you can tell they know what they're doing and Jackie Is definitely one of them. Highly recommend her!!! Thank you so much.
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January 2022 by Sondra G
Daniel Prada was very helpful and professional throughout my entire home buying process. He kept in great communication with myself and my realtor. It was a fast and seamless process thanks to my entire team. I would highly recommend Mr. Prada as a loan officer at Castle & Cooke.
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January 2022 by Luiggi Saenz
Nelly and Silvana did a great job during the process of refinancing our house, they explained step by step the process and answer all the questions we had. We are very thankful for their services. I highly recommend this company.
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January 2022 by Lisa M
Highly recommend! I worked with Susan Elliott twice now, first home purchase in 2017 and re-fi in 2021. She is exceptional to work with and makes the process easy without being overwhelmed. Thank you Susan and thank you Castle & Cooke Mortgage!
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January 2022 by Frank Bower
Leslie, THANKYOU !! I cant express how much I appreciate your professionalism and positive attitude, along with a smile. You made my experience quick and easy and I will never use any other company again. Thank You again, Frank
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January 2022 by Maurice Diab
I had a good experience dealing with Ricky Montanez, at Castle $ Cook Mortgage. He answered all the questions and concerns about the process, and kept me informed about all the steps forward. Very happy with the results.
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January 2022 by Sharnina Brent
I would recommend Linda Douglas at Castle & Cooke for all your loan needs. She's knowledgeable, professional and responds quickly (that's extremely important when your closing, refinancing etc.) Linda is also very kind and makes you feel comfortable. I wouldn't want to work with anyone else.
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January 2022 by Lori Orchow
Linda Douglas is everything a loan officer should be. She was fast, thorough, and went above & beyond in every part of our mortgage refinance. After first starting with Rocket Mortgage and finding that they are all about numbers and not individuals, I was referred to Castle & Cooke. Linda not only explained the whole process in easy to understand terms, but also took away all the worries and concerns I had. She is GREAT and I am proud to recommend her and Castle & Cooke!
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January 2022 by Carlos Barroso
I just want to say thank you, goodbye, firstly for allowing us to make this dream come true and secondly, thank you for the noble person who accompanied us in this process Daniel, thank you very much for all your support, you are an excellent human being and with respect to the work you do, you do it in a very professional way and of course I can't stop mentioning our sister Bruny, we can only say THANK YOU ?
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January 2022 by Stephen Miggins
From the first day I was in contact with Linda at Castle and Cooke, all the way through my closing date, and even beyond, I never felt like I wasn't in good hands. Linda and the team at Castle and Cooke are honest, knowledgeable, and professional, and always kept me informed. Regardless of if I had a simple question on numbers calculations, or questions about the home buying process as a whole, Linda and her team were always a quick text or email away. They have my highest recommendation for all in the home buying market!
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January 2022 by Jeanette Esparza
Castle & Cooke is a great company. They made my home purchase so easy and pleasant. All through the process Ricky and his team were very helpful, polite and professional. I would definitely recommend them if you’re looking to purchase a home.
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January 2022 by Hiline1877
Very professional and efficient work. Susan got my refinance done fast and painless. Thank you.
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January 2022 by Tommy Pacana
Ricky Montanez is the best in the business. Will get you the lowest rate possible. Takes the time and effort to guide you through the process. Very professional, I highly recommend.
