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May 2024 by Ruslan Muzhdabaev
Well... I was going to buy more Seiko watches from the Botach online business as I'm big Seiko watches fan and they have good deals on popular models, but they sold me new watch without barcode/model#/msrp tag. Also, the msrp tag was removed from the box sticker. In the watches nerd world having all of the tags is very important condition. I decided to keep the watch as its sale price was good with a 10% discount on top, but would I buy more? Will think twice.
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May 2024 by Bob Strle
I have had multiple instances of my order getting "Hung up" in the system. When you call, people promise to look into it and never do. No-one takes responsibility for customer service. DO NOT SHOP here. The prices are low as is the customer service.....shop at your own risk.
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May 2024 by Jason
Great Service and Price!!! Called and spoke with Paul, who was very patient and helpful with what I needed. Went to the store got my items in and out in 10 minutes. The staff was very friendly and professional
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May 2024 by Nalinee
First time at the store. Great Service, very friendly staffs. Price is very good too.
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May 2024 by John Kolacz
Highly professional and friendly staff. Has a Hugh selection of ammo and competitive pricing. Great selection of defensive ammo for all calibers. Highly recommend and will make Botach my go to for ammo.
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May 2024 by Ramir Corporal
Friendly staff, awesome customer service, and best price online!
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May 2024 by James Thomasson
Awful customer service. You'll never recieve your items.
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May 2024 by Sue Chun
Great selection of products! They have super helpful and friendly staff who are knowledgeable.
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May 2024 by William Brooks
Can not get you on the phone. Please ship my order to Indian Springs, NV
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May 2024 by John Cooke
WORST CUSTOMER SERVICE I have ever experienced in this market. Ive had better customer service at a horrible fast food joint. I ordered an item last month and still have no idea when or if they are ever going to ship it or refund me. Call the phone number and they can't help with online orders. Email the company and get a cleshshy response... they working on it. My account has been the the processing phase for over a month. Despite trying to email them. I wish I would have never dropped a dime to this company because it seems like I will never see my order or a refund! Shop somewhere else if you are reading this!!
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May 2024 by Ronnie stewart
Its a hit or miss this time was a miss label created on the 2nd but never shipped so update payed for it said it would be fed ex 2nd day today i got an email sorry sold out thanks guys i know there are plenty of places that would like my money cause i wont spend it heresave yourself time go to brownell
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May 2024 by Brent Williams
I ordered 500 rounds of 30-06 and waited almost a month for it to be shipped out. Finally, I disputed my Discover card about it and the next day it was shipped. Company needs to stop taking peoples money and not having the product on hand.
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May 2024 by Brodrick Jackson
Great customer service…great quality products.
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May 2024 by Brandon
BEWARE! This company advertises one product but sends something else. I ordered an ops-core amp headset that is NFMI enabled but was sent one that was not. I asked for a return and exchange and they said they could only offer a refund or in store credit. I have a shoot coming up so I ordered a second set to be sent while the return was processing. I made sure to include in the comment section to include the correct NFMI enabled product that was being advertised. Upon further research on this company, I decided to cancel the new order as they have a history of false advertising. Also don't trust their websites reviews as the only approve good reviews.
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May 2024 by Rick Lavoie
Mykala is the best in customer service . Great prices , especially on beretta 1301 tactical .thank you to all.
