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February 2024 by Aaron Jorgenson
Great customer service, while I was in from out of state trying the resolve a problem while in LV they came through and made it work!
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February 2024 by omar vazquez
Worst customer service, I started asking one of the team members a question regarding laptops and computers but he ignore my boyfriend and I. After I went to go ask for a manager and he didn’t seem interested on what we had to say and just brushed us off. The manager was a white bald guy in the front of the store. Worst experience. Not coming back to this Best Buy. This was the employee that ignored us and walked away.
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February 2024 by SalesJet “SalesJet.com”
The staff is usually amazing. The exception was was the mobile phone salesperson. Complete misrepresentation of the facts.
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January 2024 by Jame P.
The customer experience is horrible no one greets you. Or ask if I need help. I asked 4 employees for a AC Adapter all just said or point at the phone section. I show them exactly what I'm looking for using the Best Buy with a higher amps but they just pointed no one would actually see if that's what I was looking for they would leave as soon they told where to find it. Got frustrated looking for it just left.
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January 2024 by Grant Anderson
Staff were helpful and efficient much prefer coming to this location.
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January 2024 by Miss Pittypat
Excellent customer service in windows dept. She helped me twice in 2 days.
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January 2024 by Mandy Schaller
The service was absolutely great there. We went there to look at lap tops and Carlos is the one who helped us on which lap top was a good one. Thank you Carlos for helping us.
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January 2024 by Chu
Service too slowly and don't have many choices
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January 2024 by Robert Oehmke
Came in to get the new iPhone 15 for my daughter I figured I would get the same deal that AT&T store was offering I thought wrong. AT&T offered me $700 for trade-in on her 13 iPhone and this Best Buy offer me 100 I left and went back to AT&T store
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January 2024 by Peilin qu
Waited like 10 minutes for someone to assist, asked front desk to call someone to come but after like 5 minutes still no one
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January 2024 by Garrett Lisle
Worst customer service. I went in to get a phone case. I asked one of the employees where the case for my phone was and he pointed and said somewhere over there and walked away. I don't shop there very often but I won't go back.
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January 2024 by Alex B
Michael, store manager, together with Adam in the computers, they both need a lot of customer service training. Both. At the end, the store manager greeted me with "Have a good one, brother"!! Really?6 years later... A bunch of workers around, trying to look busy, but none of them are able to point you in the right direction so you can find what you are looking for! They spend 8 hrs daily there and can't be bothered to know where the products they are trying(or NOT) to sell, are. Sad
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January 2024 by Jay Jay Coulter
Staff is very helpful
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January 2024 by Daniel Robison
This Best Buy use to have great inventory management. No longer. You’re lucky they have anything in stock that you are looking for. Their inability to maintain inventory and reflect it on their website no longer exists. It’s a gamble if they have even what you have purchased for pickup. They will tell you something is in stock and have you come down there to pick your order up just to tell you the item was just sold to someone else.
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January 2024 by Martin Spuij
Very friendly sales guy, had a nice conversation. Came there to buy a laptop. And later bought a mouse and a carrying bag. I had hoped they had more action cam stuff though.
