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March 2024 by Rachel M
Can the male associate with the longish, dark hair, standing at the front loosen up a bit? At least greet people coming in, tell them about the 40% off deal your store has got…geez.Banana Republic sells linen long sleeve shirts for $90. Uniqlo also sells linen long sleeve shirts, for about $20. ??♀️
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March 2024 by GDSmart Builders
"I've never seen such a disorganized store. They always deceive with discounts and know nothing! When it comes to online discounts, they claim we're mistaken and sell at regular price!"
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December 2023 by Sara Sandoval
Horrible Customer Service. Sales associate ISABEL CARIAS has been the worst human being I have encounter at a store. Since the moment we entered the store, she was absolutely rude and nasty. She is Hispanic and a racist one. You can tell. The way this lady talked to us when we were trying to make a return, it was offensive and condescending. My husband ordered some items online and we had no idea they were from the factory store. I get that, but there are so many ways to explain why you can’t do a return without being nasty about it. We talked to the manager in turn Alex and he was also very condescending. I don’t get how these people act like they are the owners of the store. In fact, I believe the actual owners would be 1000 times nicer than them. Either way, hope corporate would read these reviews, store has gone downhill with service. I went to the factory store later today and it was so funny because this super kind associate there, told me how he suffered the same disservice as we did when he visited the fashion show mall store and he was not in his store clothes. He described Isabel and we laughed at how horrible this lady is with clients. I hope some kind of disciplinary action is taken. After our horrible experience, We visited the Louis Vuitton store and got a handbag there and the difference in service from one store to the other is just abismal. I can understand why the BR store is always empty.
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May 2023 by Julian W.
I was helped out by Dennis and co. He was very helpful and provided excellent customer service
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May 2023 by Giovanny Galicia
Good store. Small selection. Definitely better quality thank outlet stores
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March 2023 by Jess Walsh
Very solid store, pretty good selection for a brick and mortar location. Helpful and friendly staff.
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March 2023 by Jennifer Nisengard
Spectacular store with great customer service!
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January 2023 by Meegosh
underwhelming customer service
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December 2022 by Mia Paolaccio
TERRIBLE CUSTOMER SERVICE! their manager Brandon Gonzalez was condescending and rude! I'm extremely disappointed!!! I was simply trying to make a return, and ended up being treated as if I stole those items.
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February 2022 by Nadine D
I love Banana Republic, always find something I love.
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January 2022 by Jaylynn St Julian
I went there today12/30/2021looking for a sweater. Their was at least 5 sales associate and not one ask if I needed help. After walking through the store about four times, I told one of the sales associate that I had been in there walking around and not one of you asked if I needed help! I love and shop Banana Republic often and never experienced this type of poor service. I’m from California (Bay Area). I know next time I visit Las Vegas not to go to this store.
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January 2022 by samer baltaji
I love it
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November 2021 by diana hope
Attentive staff
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July 2021 by Thomas Miller
Today was one of the best experiences I've ever had at any Banna Republic across the country. Alexis was so helpful and knowledgeable. After doing all she could suggesting shirts that would match the ourfit I had patiently, she found something in the back of the store which was the last one, and my size. She went the extra mile to give me an VIP experience. This is a woman who is passionate about her job and customer service. So special thanks to her and hopefully she is a valued staff member!!
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July 2021 by Aa Aa
LOVE BANANA REPUBLIC THE PEOPLE WORKING IS VERY NICE♥️?